Kernel Panic on New 13" ultimate

[groovyone789]

My MBA has been working great until today. Since 7:00 tonight I've had 7 Kernel Panics (where the screen comes up telling me to restart). There are no other issues (no shaky graphics or anything). Any idea what this might be? It seems to happen randomly. It has happened using either Safari or Firefox and has happened even just writing a Word Document. Thoughts? I will try to run the hardware test when I get back home later tonight.

 

[spinnerlys]

You could post the report here using the code tags (

button), when it happens again, otherwise it can be anything and we are just guessing, as many components can be causing a kernel panic, such as a bad driver (maybe a custom one?), badly written software, a bug or even hardware.
Have you installed anything lately?

 

[groovyone789]

I'll post the error message when it happens again. All that I have installed other than whatever it came with is Microsoft Office, Silverlight, ClicktoFlash, and Skype.


I went into the Logs and this is the report from one of them...


Tue Nov 16 22:44:53 2010
panic(cpu 0 caller 0x2aab55): Kernel trap at 0x00e196bb, type 0=divide error, registers:
CR0: 0x8001003b, CR2: 0x52a92000, CR3: 0x00100000, CR4: 0x00000668
EAX: 0x00000000, EBX: 0x0000001a, ECX: 0x00000000, EDX: 0x00000000
CR2: 0x52a92000, EBP: 0x58773c98, ESI: 0x0000001a, EDI: 0x08c8cd98
EFL: 0x00010246, EIP: 0x00e196bb, CS: 0x00000008, DS: 0x00000010
Error code: 0x00000000

Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
0x58773a68 : 0x21b50c (0x5d42fc 0x58773a9c 0x223974 0x0)
0x58773ab8 : 0x2aab55 (0x59616c 0xe196bb 0x0 0x59627a)
0x58773b98 : 0x2a09a8 (0x58773bb0 0xe41b04 0x58773c98 0xe196bb)
0x58773ba8 : 0xe196bb (0xe 0x48 0x10 0x10)
0x58773c98 : 0xe22e7e (0x8238800 0x8c8c800 0x58773eb0 0x2)
0x58773db8 : 0xdf037a (0x824d800 0x8c8c800 0x5439cd00 0x58773eb0)
0x58773e68 : 0xe3cd77 (0x43d58000 0x58773eb0 0xf40 0x226d68)
0x58773ed8 : 0xd7acac (0x43d58000 0x0 0x58773f18 0x818f000)
0x58773f08 : 0x54c4db (0x8194800 0x8239880 0x1 0x29f54e)
0x58773f58 : 0x54b50c (0x8239880 0x86103d4 0x58773fa8 0x219159)
0x58773f88 : 0x54b966 (0x81db240 0x86103d4 0x82b48380 0xffffffff)
0x58773fc8 : 0x2a06cc (0x81db240 0x0 0x10 0x7f283a4)
Kernel Extensions in backtrace (with dependencies):
com.apple.driver.AirPortBrcm43224(426.36.1)@0xd6c000->0xee1fff
dependency: com.apple.iokit.IOPCIFamily(2.6.1)@0x927000
dependency: com.apple.iokit.IO80211Family(312)@0xd48000
dependency: com.apple.iokit.IONetworkingFamily(1.10)@0xd31000

BSD process name corresponding to current thread: kernel_task

Mac OS version:
10H574

Kernel version:
Darwin Kernel Version 10.5.0: Fri Nov 5 23:20:39 PDT 2010; root:xnu-1504.9.17~1/RELEASE_I386
System model name: MacBookAir3,2 (Mac-942C5DF58193131B)

System uptime in nanoseconds: 42794749052
unloaded kexts:
(none)
loaded kexts:
com.apple.driver.AppleHWSensor 1.9.3d0 - last loaded 5122443156
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AppleTyMCEDriver 1.0.2d2
com.apple.driver.ApplePlatformEnabler 2.0.2d1
com.apple.driver.AGPM 100.12.19
com.apple.driver.AppleMikeyHIDDriver 1.2.0
com.apple.driver.InternalModemSupport 2.6.2
com.apple.driver.AppleHDA 1.9.9f12
com.apple.driver.AppleUpstreamUserClient 3.4.5
com.apple.driver.AppleMCCSControl 1.0.17
com.apple.driver.AudioAUUC 1.13
com.apple.driver.AppleMikeyDriver 1.9.9f12
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.1.6
com.apple.driver.AppleIntelYonahProfile 14
com.apple.driver.AppleIntelPenrynProfile 17
com.apple.driver.AppleIntelNehalemProfile 11
com.apple.driver.AppleIntelMeromProfile 19
com.apple.driver.ACPI_SMC_PlatformPlugin 4.5.0d5
com.apple.GeForce 6.2.4
com.apple.driver.AppleLPC 1.4.12
com.apple.driver.AppleGraphicsControl 2.8.68
com.apple.driver.AppleBacklight 170.0.34
com.apple.driver.AppleUSBTCButtons 200.3.2
com.apple.driver.AppleUSBTCKeyEventDriver 200.3.2
com.apple.driver.AppleUSBTCKeyboard 200.3.2
com.apple.iokit.SCSITaskUserClient 2.6.5
com.apple.driver.AppleUSBCardReader 2.5.8
com.apple.BootCache 31
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.iokit.IOAHCIBlockStorage 1.6.3
com.apple.driver.AirPortBrcm43224 426.36.1
com.apple.driver.AppleAHCIPort 2.1.5
com.apple.driver.AppleUSBHub 4.1.7
com.apple.driver.AppleUSBEHCI 4.1.7
com.apple.driver.AppleUSBOHCI 4.1.5
com.apple.driver.AppleSmartBatteryManager 160.0.0
com.apple.driver.AppleEFINVRAM 1.4.0
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleACPIButtons 1.3.5
com.apple.driver.AppleSMBIOS 1.6
com.apple.driver.AppleACPIEC 1.3.5
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 105.13.0
com.apple.security.sandbox 1
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.11
com.apple.driver.AppleIntelCPUPowerManagement 105.13.0
com.apple.driver.AppleHDAPlatformDriver 1.9.9f12
com.apple.driver.AppleHDAHardwareConfigDriver 1.9.9f12
com.apple.driver.DspFuncLib 1.9.9f12
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.iokit.IOSurface 74.2
com.apple.iokit.IOBluetoothSerialManager 2.3.8f7
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.iokit.IOAudioFamily 1.7.9fc4
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 1.9.9f12
com.apple.iokit.IOHDAFamily 1.9.9f12
com.apple.driver.AppleSMBusController 1.0.8d0
com.apple.iokit.AppleProfileFamily 41
com.apple.driver.AppleSMC 3.1.0d3
com.apple.driver.IOPlatformPluginFamily 4.5.0d5
com.apple.driver.AppleSMBusPCI 1.0.8d0
com.apple.nvidia.nv50hal 6.2.4
com.apple.NVDAResman 6.2.4
com.apple.iokit.IONDRVSupport 2.2
com.apple.iokit.IOGraphicsFamily 2.2
com.apple.driver.BroadcomUSBBluetoothHCIController 2.3.8f7
com.apple.driver.AppleUSBBluetoothHCIController 2.3.8f7
com.apple.iokit.IOBluetoothFamily 2.3.8f7
com.apple.driver.AppleUSBMultitouch 206.6
com.apple.iokit.IOUSBHIDDriver 4.1.5
com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.5
com.apple.iokit.IOUSBMassStorageClass 2.6.5
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.5
com.apple.driver.AppleUSBMergeNub 4.1.5
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.driver.AppleFileSystemDriver 2.0
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IO80211Family 312
com.apple.iokit.IONetworkingFamily 1.10
com.apple.driver.AppleMCP89RootPortPM 1.11
com.apple.iokit.IOAHCIFamily 2.0.4
com.apple.iokit.IOUSBUserClient 4.1.5
com.apple.iokit.IOUSBFamily 4.1.7
com.apple.driver.NVSMU 2.2.7
com.apple.driver.AppleEFIRuntime 1.4.0
com.apple.iokit.IOHIDFamily 1.6.5
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.driver.DiskImages 289
com.apple.iokit.IOStorageFamily 1.6.2
com.apple.driver.AppleACPIPlatform 1.3.5
com.apple.iokit.IOPCIFamily 2.6.1
com.apple.iokit.IOACPIFamily 1.3.0

 

[KPOM]

I'd take advantage of the phone support or genius bar if you've had 7 panics. It's probably a bad installation of something. Perhaps try resetting the PRAM and SMC.

 

[groovyone789]

I tried the hardware test and everything checked out. I went into the disk utility and repaired permissions (it had about 80 errors). And then verified the disk. So far it seems to be running smoothly *knocking on wood*. Hopefully that was the issue

 

[halledise]

I'd take advantage of the phone support or genius bar if you've had 7 panics. It's probably a bad installation of something. Perhaps try resetting the PRAM and SMC.

+1.
the above procedure fixes most issues as some 3rd party installations can thwart OSX's stability.

that said, if it happens again - backup, wipe the sucker and do a fresh installation but a 'customised' one that only includes the basics.
(no X11 for example, unless you really need it)

none of this will void your warranty, and you'll for sure eliminate the software side of things.
if you get panics after that, then it's obviously a hardware fault so it's off the the Apple store.