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misanthrophy

Suspended
Original poster
Aug 16, 2018
165
43
Hi,

today, I just suffered for the first time from a kernel.panic on mx cMP.

I googled several different parts of it to see what the root cause could be and have now for different possible issues found:

Code:
Anonymous UUID:       C40BA2DE-5E6B-D4A1-37D1-702B45268EB7

Thu Sep 20 10:54:41 2018

*** Panic Report ***
mp_kdp_enter(): 12288, 22, 24 TIMED-OUT WAITING FOR NMI-ACK, PROCEEDING
panic(cpu 2 caller 0xffffff8013b65421): "TLB invalidation IPI timeout, unresponsive CPU bitmap: 0x3000, NMIPI acks: 0x0, now: 0x0, deadline: 1525857022270"@/BuildRoot/Library/Caches/com.apple.xbs/Sources/xnu/xnu-4570.71.2/osfmk/x86_64/pmap.c:2798
Backtrace (CPU 2), Frame : Return Address
0xffffffa76b03b8b0 : 0xffffff8013a6c1c6
0xffffffa76b03b900 : 0xffffff8013b95274
0xffffffa76b03b940 : 0xffffff8013b87544
0xffffffa76b03b9b0 : 0xffffff8013a1e1e0
0xffffffa76b03b9d0 : 0xffffff8013a6bc3c
0xffffffa76b03bb00 : 0xffffff8013a6b9fc
0xffffffa76b03bb60 : 0xffffff8013b65421
0xffffffa76b03bc00 : 0xffffff8013b6bd74
0xffffffa76b03bce0 : 0xffffff8013b6cd44
0xffffffa76b03bd40 : 0xffffff8013af73ef
0xffffffa76b03be80 : 0xffffff8013af6bd2
0xffffffa76b03bec0 : 0xffffff8013a5fb97
0xffffffa76b03bef0 : 0xffffff8013b7171d
0xffffffa76b03bfa0 : 0xffffff8013a1e9e6

BSD process name corresponding to current thread: HandBrake

Mac OS version:
17G65

Kernel version:
Darwin Kernel Version 17.7.0: Thu Jun 21 22:53:14 PDT 2018; root:xnu-4570.71.2~1/RELEASE_X86_64
Kernel UUID: 1AE5ACFD-3B6F-3D74-AD52-31F1430DBC6F
Kernel slide:     0x0000000013800000
Kernel text base: 0xffffff8013a00000
__HIB  text base: 0xffffff8013900000
System model name: MacPro5,1 (Mac-F221BEC8)

System uptime in nanoseconds: 1527358104490
last loaded kext at 246721606952: com.apple.filesystems.msdosfs    1.10 (addr 0xffffff7f9556f000, size 69632)
loaded kexts:
com.nvidia.CUDA    1.1.0
com.nvidia.web.GeForceWeb    10.3.3
com.nvidia.web.NVDAGM100HalWeb    10.3.3
com.nvidia.web.NVDAResmanWeb    10.3.3
com.nvidia.NVDAStartupWeb    10.3.3
com.softraid.driver.SoftRAID    5.7
com.innieteam.Innie    1.0.9
as.vit9696.Lilu    1.2.7
com.apple.filesystems.msdosfs    1.10
com.apple.driver.AudioAUUC    1.70
com.apple.filesystems.autofs    3.0
com.apple.driver.AppleTyMCEDriver    1.0.3d2
com.apple.driver.AGPM    110.23.37
com.apple.driver.AppleMikeyHIDDriver    131
com.apple.driver.AppleGraphicsDevicePolicy    3.20.13
com.apple.AGDCPluginDisplayMetrics    3.20.13
com.apple.driver.AppleHDAHardwareConfigDriver    281.52
com.apple.driver.AppleUpstreamUserClient    3.6.5
com.apple.driver.AppleHV    1
com.apple.driver.AppleHDA    281.52
com.apple.driver.AppleMCCSControl    1.5.5
com.apple.iokit.IOUserEthernet    1.0.1
com.apple.driver.AppleMikeyDriver    281.52
com.apple.iokit.IOBluetoothSerialManager    6.0.7f10
com.apple.driver.pmtelemetry    1
com.apple.Dont_Steal_Mac_OS_X    7.0.0
com.apple.nvidia.NVDAStartup    10.3.2
com.apple.driver.AppleLPC    3.1
com.apple.driver.AppleIntelSlowAdaptiveClocking    4.0.0
com.apple.driver.AppleFIVRDriver    4.1.0
com.apple.driver.AppleOSXWatchdog    1
com.apple.driver.ACPI_SMC_PlatformPlugin    1.0.0
com.apple.iokit.IOBluetoothUSBDFU    6.0.7f10
com.apple.driver.AppleFileSystemDriver    3.0.1
com.apple.filesystems.hfs.kext    407.50.6
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless    1.0.0d1
com.apple.BootCache    40
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib    1.0.0
com.apple.AppleSystemPolicy    1.0
com.apple.driver.AppleFWOHCI    5.5.9
com.apple.filesystems.apfs    748.51.0
com.apple.driver.Intel82574LEthernet    2.7.2
com.apple.driver.AppleAHCIPort    329.50.2
com.apple.driver.AppleRTC    2.0
com.apple.driver.AppleHPET    1.8
com.apple.driver.AppleACPIButtons    6.1
com.apple.driver.AppleSMBIOS    2.1
com.apple.driver.AppleACPIEC    6.1
com.apple.driver.AppleAPIC    1.7
com.apple.driver.AppleIntelCPUPowerManagementClient    220.50.1
com.apple.nke.applicationfirewall    183
com.apple.security.TMSafetyNet    8
com.apple.security.quarantine    3
com.apple.driver.AppleIntelCPUPowerManagement    220.50.1
com.apple.kext.triggers    1.0
com.apple.driver.AppleGraphicsControl    3.20.13
com.apple.iokit.IOAVBFamily    680.2
com.apple.plugin.IOgPTPPlugin    680.15
com.apple.iokit.IOEthernetAVBController    1.1.0
com.apple.driver.DspFuncLib    281.52
com.apple.kext.OSvKernDSPLib    526
com.apple.driver.AppleSSE    1.0
com.apple.iokit.IOAcceleratorFamily2    378.26
com.apple.iokit.IOSurface    211.15
com.apple.iokit.IOSerialFamily    11
com.apple.iokit.IONDRVSupport    519.20
com.apple.AppleGPUWrangler    3.20.13
com.apple.AppleGraphicsDeviceControl    3.20.13
com.apple.driver.AppleSMBusController    1.0.18d1
com.apple.driver.AppleHDAController    281.52
com.apple.iokit.IOGraphicsFamily    519.20
com.apple.iokit.IOHDAFamily    281.52
com.apple.iokit.IOAudioFamily    206.5
com.apple.vecLib.kext    1.2.0
com.apple.driver.AppleSMBusPCI    1.0.14d1
com.apple.iokit.IOSlowAdaptiveClockingFamily    1.0.0
com.apple.iokit.IOFireWireIP    2.2.9
com.apple.driver.IOPlatformPluginLegacy    1.0.0
com.apple.driver.IOPlatformPluginFamily    6.0.0d8
com.apple.iokit.IOAHCIBlockStorage    301.40.2
com.apple.driver.usb.IOUSBHostHIDDevice    1.2
com.apple.driver.usb.cdc    5.0.0
com.apple.driver.usb.networking    5.0.0
com.apple.driver.usb.AppleUSBHostCompositeDevice    1.2
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport    6.0.7f10
com.apple.iokit.IOBluetoothHostControllerUSBTransport    6.0.7f10
com.apple.iokit.IOBluetoothHostControllerTransport    6.0.7f10
com.apple.iokit.IOBluetoothFamily    6.0.7f10
com.apple.driver.usb.AppleUSBHub    1.2
com.apple.filesystems.hfs.encodings.kext    1
com.apple.iokit.IOFireWireFamily    4.7.2
com.apple.driver.AppleXsanScheme    3
com.apple.driver.AppleUSBMergeNub    900.4.1
com.apple.iokit.IOAHCIFamily    288
com.apple.driver.usb.AppleUSBXHCIPCI    1.2
com.apple.driver.usb.AppleUSBXHCI    1.2
com.apple.driver.usb.AppleUSBEHCIPCI    1.2
com.apple.driver.usb.AppleUSBUHCIPCI    1.2
com.apple.driver.usb.AppleUSBUHCI    1.2
com.apple.driver.usb.AppleUSBEHCI    1.2
com.apple.iokit.IONVMeFamily    2.1.0
com.apple.driver.usb.AppleUSBHostPacketFilter    1.0
com.apple.iokit.IOUSBFamily    900.4.1
com.apple.driver.AppleUSBHostMergeProperties    1.2
com.apple.driver.AppleEFINVRAM    2.1
com.apple.driver.AppleEFIRuntime    2.1
com.apple.iokit.IOSMBusFamily    1.1
com.apple.iokit.IOHIDFamily    2.0.0
com.apple.security.sandbox    300.0
com.apple.kext.AppleMatch    1.0.0d1
com.apple.driver.DiskImages    480.60.1
com.apple.driver.AppleFDEKeyStore    28.30
com.apple.driver.AppleEffaceableStorage    1.0
com.apple.driver.AppleKeyStore    2
com.apple.driver.AppleUSBTDM    439.70.3
com.apple.driver.AppleMobileFileIntegrity    1.0.5
com.apple.iokit.IOUSBMassStorageDriver    140.70.2
com.apple.iokit.IOSCSIBlockCommandsDevice    404.30.2
com.apple.iokit.IOSCSIArchitectureModelFamily    404.30.2
com.apple.iokit.IOStorageFamily    2.1
com.apple.driver.AppleCredentialManager    1.0
com.apple.driver.KernelRelayHost    1
com.apple.iokit.IOUSBHostFamily    1.2
com.apple.driver.usb.AppleUSBCommon    1.0
com.apple.driver.AppleBusPowerController    1.0
com.apple.driver.AppleSEPManager    1.0.1
com.apple.driver.IOSlaveProcessor    1
com.apple.iokit.IOReportFamily    31
com.apple.iokit.IOTimeSyncFamily    680.15
com.apple.iokit.IONetworkingFamily    3.4
com.apple.driver.AppleACPIPlatform    6.1
com.apple.driver.AppleSMC    3.1.9
com.apple.iokit.IOPCIFamily    2.9
com.apple.iokit.IOACPIFamily    1.4
com.apple.kec.pthread    1
com.apple.kec.Libm    1
com.apple.kec.corecrypto    1.0

EOF
Model: MacPro5,1, BootROM 138.0.0.0.0, 12 processors, 6-Core Intel Xeon, 3,46 GHz, 64 GB, SMC 1.39f5
Graphics: NVIDIA GeForce GTX TITAN X, NVIDIA GeForce GTX TITAN X, PCIe
Memory Module: DIMM 1, 8 GB, DDR3 ECC, 1333 MHz, 0x80CE, 0x4D33393342314B37304348302D5948392020
Memory Module: DIMM 2, 8 GB, DDR3 ECC, 1333 MHz, 0x80CE, 0x4D33393342314B37304348302D5948392020
Memory Module: DIMM 3, 8 GB, DDR3 ECC, 1333 MHz, 0x80CE, 0x4D33393342314B37304348302D5948392020
Memory Module: DIMM 4, 8 GB, DDR3 ECC, 1333 MHz, 0x80CE, 0x4D33393342314B37304348302D5948392020
Memory Module: DIMM 5, 8 GB, DDR3 ECC, 1333 MHz, 0x80CE, 0x4D33393342314B37304348302D5948392020
Memory Module: DIMM 6, 8 GB, DDR3 ECC, 1333 MHz, 0x80CE, 0x4D33393342314B37304348302D5948392020
Memory Module: DIMM 7, 8 GB, DDR3 ECC, 1333 MHz, 0x80CE, 0x4D33393342314B37304348302D5948392020
Memory Module: DIMM 8, 8 GB, DDR3 ECC, 1333 MHz, 0x80CE, 0x4D33393342314B37304348302D5948392020
Bluetooth: Version 6.0.7f10, 3 services, 27 devices, 1 incoming serial ports
Network Service: Ethernet 1, Ethernet, en0
PCI Card: NVIDIA GeForce GTX TITAN X, Display Controller, Slot-1
PCI Card: NVIDIA GeForce GTX TITAN X, NVDA,Parent, Slot-1
PCI Card: pci144d,a802, NVM Express Controller, Slot-2
PCI Card: PXS4, USB eXtensible Host Controller, Slot-4
Serial ATA Device: ST6000DX000-1H217Z, 6 TB
Serial ATA Device: ST6000DX000-1H217Z, 6 TB
Serial ATA Device: ST6000DX000-1H217Z, 6 TB
Serial ATA Device: ST6000DX000-1H217Z, 6 TB
USB Device: USB 2.0 Bus
USB Device: USB 2.0 Bus
USB Device: USB Bus
USB Device: USB Bus
USB Device: USB Bus
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
USB Device: USB Bus
USB Device: USB Bus
USB Device: USB Bus
USB Device: USB 3.0 Bus
FireWire Device: built-in_hub, Up to 800 Mb/sec
Thunderbolt Bus:

-Some similar entries mentioned it is the CPU, which is almost dead. (CPU A is constantly ~5C higher than CPU B, but still on low 60C under full load)

-Next root cause could be handbreak, which was running as the last open task.

-Maybe it could be a a bad RAM as well? (normally maximum 10GB of 64GB were used during a handbreak session)

Last but not least "faulty" .kext files. (Not sure if the order in which they are mentioned here helps what is most likely the cause.

It only happened one time for now, but I am a bit worried now. I know from one panic report you can most probably not tell me the exact one and for all root cause, but where should I pay my attention in the near future?

PS: When my Mac rebooted after the panic straight into the system and reopened all the apps I saw, that an app in my menubar for Weather Forecast, changed completely the settings. Could that give me a hint if it is software related (what my best guess is), or hardware related because my Mac forgot some settings?

Thanks for any help, it is much appreciated.
 
To me it looks like Handbrake caused it. You probably need to run ETRCheck and that will give you a full system report. It's a free download. Google it. You can post the results here and I'm sure somebody who is waaaay more knowledgable can give you a much better idea.
 
To me it looks like Handbrake caused it. You probably need to run ETRCheck and that will give you a full system report. It's a free download. Google it. You can post the results here and I'm sure somebody who is waaaay more knowledgable can give you a much better idea.

Okay I ran the tool and it somehow "confirmed" the kernel panic was software related to Handbrake. I will observe it and inform the developer for future updates if needed.
 
what codec was the source file in handbrake?
what codec was the export?
what version of handbrake?
 
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