Hi everyone,
Earlier today I called in Apple support because of a problem I had using spotlight search. It wouldn't show any of my applications or documents in the search results, with the Indexing... bar going on forever. The very kind customer service rep walked me through doing a NV RAM reset.
I am now able to see my applications and documents show up through a spotlight search, however the indexing bar is still on and won't go away. After the reset, the service rep looked at my activity monitor, noticing that kernel_task was taking up about 1.5gb of my memory. He told me that is not normal, and insisted I reinstall Mac OS.
I'm now having to backup my files (of approximately 800gb) through time machine which will take up my whole day, and wanted to ask the Mac Pro community if you had problems with the kernel_task taking up a lot of memory and any other problems with spotlight.
Do you guys think a OS reinstall is necessary to fix this issue? This problem came up just very recently (maybe 2 days ago) and the only 'change' that my Mac Pro went through is the usual App Store Updates and a Windows 10 installation 4 days ago through Bootcamp. Would the boot camp cause these problems?
Earlier today I called in Apple support because of a problem I had using spotlight search. It wouldn't show any of my applications or documents in the search results, with the Indexing... bar going on forever. The very kind customer service rep walked me through doing a NV RAM reset.
I am now able to see my applications and documents show up through a spotlight search, however the indexing bar is still on and won't go away. After the reset, the service rep looked at my activity monitor, noticing that kernel_task was taking up about 1.5gb of my memory. He told me that is not normal, and insisted I reinstall Mac OS.
I'm now having to backup my files (of approximately 800gb) through time machine which will take up my whole day, and wanted to ask the Mac Pro community if you had problems with the kernel_task taking up a lot of memory and any other problems with spotlight.
Do you guys think a OS reinstall is necessary to fix this issue? This problem came up just very recently (maybe 2 days ago) and the only 'change' that my Mac Pro went through is the usual App Store Updates and a Windows 10 installation 4 days ago through Bootcamp. Would the boot camp cause these problems?