Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

bimmerboyshawn

macrumors newbie
Original poster
Mar 29, 2016
8
0
For a year and a half now my laptop been restarting itself randomly. after it restarts it do it again so it basically restarts itself twice then i can use it. its very hard to find the problem i looked around and i tried to factory reset still didn't work. this is what the error message show but i dont know what it means:.... NEED HELP to fix this problem please!

Anonymous UUID: CCB1BC0C-D66A-534F-9204-5FE9F6D89FC6

Tue Mar 29 20:49:05 2016

*** Panic Report ***
panic(cpu 6 caller 0xffffff80241244ce): "a freed zone element has been modified in zone kalloc.1024: expected 0xffffff803fbb1000 but found 0xffffff803f001000, bits changed 0xbb0000, at offset 0 of 1024 in element 0xffffff803fc32c00, cookies 0x3f0011bb21b17e7e 0x53521890155586d"@/Library/Caches/com.apple.xbs/Sources/xnu/xnu-3248.20.55/osfmk/kern/zalloc.c:503
Backtrace (CPU 6), Frame : Return Address
0xffffff803117bbb0 : 0xffffff80240de792
0xffffff803117bc30 : 0xffffff80241244ce
0xffffff803117bca0 : 0xffffff8024123f76
0xffffff803117bce0 : 0xffffff8024122c02
0xffffff803117be10 : 0xffffff80240c5df7
0xffffff803117be40 : 0xffffff80240c657d
0xffffff803117bea0 : 0xffffff80240d6298
0xffffff803117bf10 : 0xffffff80241bbd2a
0xffffff803117bfb0 : 0xffffff80241efa56

BSD process name corresponding to current thread: VTDecoderXPCServ

Mac OS version:
15C50

Kernel version:
Darwin Kernel Version 15.2.0: Fri Nov 13 19:56:56 PST 2015; root:xnu-3248.20.55~2/RELEASE_X86_64
Kernel UUID: 17EA3101-D2E4-31BF-BDA9-931F51049F93
Kernel slide: 0x0000000023e00000
Kernel text base: 0xffffff8024000000
__HIB text base: 0xffffff8023f00000
System model name: MacBookPro8,2 (Mac-94245A3940C91C80)

System uptime in nanoseconds: 18726409639668
last loaded kext at 3639603459092: com.apple.driver.AppleXsanScheme 3 (addr 0xffffff7fa7cbb000, size 32768)
last unloaded kext at 3724851582404: com.apple.driver.AppleXsanScheme 3 (addr 0xffffff7fa7cbb000, size 32768)
loaded kexts:
com.globaldelight.driver.Boom2Device 1.1
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 110.20.21
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.4.3f4
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleMikeyDriver 272.51.3
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.driver.AppleHDA 272.51.3
com.apple.driver.pmtelemetry 1
com.apple.kext.AMDFramebuffer 1.4.0
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.AMDRadeonX3000 1.4.0
com.apple.driver.AppleIntelHD3000Graphics 10.0.0
com.apple.driver.AppleHV 1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.4.3f4
com.apple.kext.AMD6000Controller 1.4.0
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleSMCLMU 208
com.apple.driver.AppleLPC 3.1
com.apple.driver.AppleMuxControl 3.12.6
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleMCCSControl 1.2.13
com.apple.driver.AppleThunderboltIP 3.0.8
com.apple.driver.AppleIntelSNBGraphicsFB 10.0.0
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 245.4
com.apple.driver.AppleUSBTCKeyboard 245.4
com.apple.driver.AppleIRController 327.5
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.BootCache 38
com.apple.iokit.SCSITaskUserClient 3.7.7
com.apple.iokit.IOAHCIBlockStorage 2.8.5
com.apple.driver.AirPort.Brcm4331 800.20.24
com.apple.driver.AppleSDXC 1.7.0
com.apple.iokit.AppleBCM5701Ethernet 10.1.12
com.apple.driver.AppleFWOHCI 5.5.2
com.apple.driver.AppleAHCIPort 3.1.8
com.apple.driver.usb.AppleUSBEHCIPCI 1.0.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 4.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 4.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
com.apple.nke.applicationfirewall 163
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 11
com.apple.driver.DspFuncLib 272.51.3
com.apple.kext.OSvKernDSPLib 525
com.apple.iokit.IOSurface 108.0.1
com.apple.iokit.IOAcceleratorFamily2 203.14
com.apple.driver.CoreCaptureResponder 1
com.apple.driver.AppleSMBusPCI 1.0.14d1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.4.3f4
com.apple.iokit.IOBluetoothFamily 4.4.3f4
com.apple.kext.AMDSupport 1.4.0
com.apple.AppleGraphicsDeviceControl 3.12.6
com.apple.driver.AppleHDAController 272.51.3
com.apple.iokit.IOHDAFamily 272.51.3
com.apple.iokit.IOAudioFamily 204.3
com.apple.vecLib.kext 1.2.0
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleGraphicsControl 3.12.6
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 6.0.0d7
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.driver.AppleSMBusController 1.0.14d1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.AppleUSBMultitouch 250.5
com.apple.iokit.IOUSBHIDDriver 900.4.1
com.apple.driver.CoreStorage 517.20.1
com.apple.driver.usb.AppleUSBHostCompositeDevice 1.0.1
com.apple.driver.usb.AppleUSBHub 1.0.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.7
com.apple.iokit.IOBDStorageFamily 1.8
com.apple.iokit.IODVDStorageFamily 1.8
com.apple.iokit.IOCDStorageFamily 1.8
com.apple.driver.AppleThunderboltDPInAdapter 4.1.3
com.apple.driver.AppleThunderboltDPAdapterFamily 4.1.3
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.iokit.IOAHCISerialATAPI 2.6.2
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.7
com.apple.driver.AppleThunderboltNHI 4.0.4
com.apple.iokit.IOThunderboltFamily 5.1.0
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.iokit.IO80211Family 1110.26
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.driver.corecapture 1.0.4
com.apple.iokit.IOFireWireFamily 4.5.8
com.apple.iokit.IOAHCIFamily 2.8.1
com.apple.driver.usb.AppleUSBEHCI 1.0.1
com.apple.iokit.IOUSBFamily 900.4.1
com.apple.iokit.IOUSBHostFamily 1.0.1
com.apple.driver.AppleUSBHostMergeProperties 1.0.1
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 417.1
com.apple.iokit.IOStorageFamily 2.1
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 4.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
com.apple.kec.Libm 1
Unable to gather system configuration information.Model: MacBookPro8,2, BootROM MBP81.0047.B2C, 4 processors, Intel Core i7, 2.2 GHz, 8 GB, SMC 1.69f3
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In
Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x01BA, 0x202020202020202020202020202020202020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x01BA, 0x202020202020202020202020202020202020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.100.24)
Bluetooth: Version 4.4.3f4 16616, 3 services, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: Hitachi HTS545050B9A302, 500.11 GB
Serial ATA Device: HL-DT-ST DVDRW GS31N
USB Device: USB 2.0 Bus
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
USB Device: USB 2.0 Bus
USB Device: Hub
USB Device: IR Receiver
Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1
 

bimmerboyshawn

macrumors newbie
Original poster
Mar 29, 2016
8
0
i already unstiall the boom 2 sortware. and empty the trash bin a while back. so i dont know how its still on the laptop.
 

DeltaMac

macrumors G5
Jul 30, 2003
13,757
4,583
Delaware
Unexpected restarts are definitely one of the symptoms for Apple's video issues on your model MBPro.
Take in for service. Under that service program, Apple can test and replace your logic board until the end of this year.
 

bimmerboyshawn

macrumors newbie
Original poster
Mar 29, 2016
8
0
i dont have apple care though so would they do it for free or would i have to pay? im not cheap i just want to walk with enough cash so i dont got to come back another day and do it. cause apple stores is slammed packed and take hours to finally get with you to help fix any of their stuff.
 

NoBoMac

Moderator
Staff member
Jul 1, 2014
6,289
4,984
i already unstiall the boom 2 sortware. and empty the trash bin a while back. so i dont know how its still on the laptop.

Not suire how Boom 2 installs/uninstalls, but if no dedicated uninstaller and or not using an AppCleaner-type app, can see that pieces are still there.

To unload the kernel extension, issue:

Code:
kextunload -b com.globaldelight.driver.Boom2Device

Then look in /Library/Extensions/. Delete above
 
Last edited:

DeltaMac

macrumors G5
Jul 30, 2003
13,757
4,583
Delaware
i dont have apple care though so would they do it for free or would i have to pay? im not cheap i just want to walk with enough cash so i dont got to come back another day and do it. cause apple stores is slammed packed and take hours to finally get with you to help fix any of their stuff.

Make a genius appointment.
A 2011 MBPro is long past even the extended AppleCare warranty, of course. The repair program is for specific problems, and repairs for those symptoms (replacing the logic board) are at no charge to you. Apple has to verify that those symptoms are actually happening on your MBPro. If it fails Apple's testing, you get the repair.

Maybe you have an Apple Authorized Service Provider (AASP) in your area, who can also do warranty repairs.
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.