My iMac doesn't crash after sleeping as long as I don't hook-up the external Dell monitor. I have used Thunderbolt to Display port, and Thunderbolt to HDMI cables. It still crashes. Note, it used to work fine several OS versions ago. It also worked fine with OWC RAM. I did completely erase the HD (OS reinstalled via the Internet, some time ago per Apple. I did NOT restore it from a backup.
I did bring it in to an authorized Apple repair center. They could find no problem, but that is before I figured out the Dell monitor might be involved in the crashes. Because of that I did not bring in the external monitor. This repair center claimed only Apple can read the crash report. I found that odd!
At home I have run the Apple diagnostic at home. No issues found.
Before I bring it in, can anyone look at the crash report below and let me know if they see anything that would point out my iMac's issue?
Many thanks!
panic(cpu 0 caller 0xffffff801d86174a): Sleep transition timed out after 180 seconds while calling power state change callbacks. Suspected bundle: com.apple.iokit.IOGraphicsFamily. Thread 0x5563.
Failure code:: 0x00000002 00000014
Backtracing specified thread
Backtrace (CPU 0), Frame : Return Address
0xffffffc12e2e3848 : 0xffffff801d1bfd5b
0xffffffc12d813b80 : 0xffffff801d0b2b22
0xffffffc12d813bf0 : 0xffffff801d0b12bf
0xffffffc12d813c40 : 0xffffff801d1bcd26
0xffffffc12d813c80 : 0xffffff801d1bc58b
0xffffffc12d813cb0 : 0xffffff7fb7f3e40b
0xffffffc12d813ce0 : 0xffffff7fb7f5829f
0xffffffc12d813cf0 : 0xffffff7fb7f4150b
0xffffffc12d813d80 : 0xffffff7fb7f4dd80
0xffffffc12d813dc0 : 0xffffff801d7d4050
0xffffffc12d813e60 : 0xffffff801d7d3934
0xffffffc12d813e80 : 0xffffff801d0d4605
0xffffffc12d813ef0 : 0xffffff801d0d5574
0xffffffc12d813fa0 : 0xffffff801d03213e
Kernel Extensions in backtrace:
com.apple.iokit.IOGraphicsFamily(585.1)[B5241FDE-C525-39D6-9813-2BE73DD7CEE3]@0xffffff7fb7f35000->0xffffff7fb7f63fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[F7AA4BAF-35CF-3784-A50C-5FD9CDCBE488]@0xffffff801fb6c000->0xffffff801fb94fff
Process name corresponding to current thread: kernel_task
Mac OS version:
20G80
Kernel version:
Darwin Kernel Version 20.6.0: Wed Jun 23 00:26:31 PDT 2021; root:xnu-7195.141.2~5/RELEASE_X86_64
Kernel UUID: FECBF22B-FBBE-36DE-9664-F12A7DD41D3D
KernelCache slide: 0x000000001ce00000
KernelCache base: 0xffffff801d000000
Kernel slide: 0x000000001ce10000
Kernel text base: 0xffffff801d010000
__HIB text base: 0xffffff801cf00000
System model name: iMac17,1 (Mac-DB15BD556843C820)
System shutdown begun: NO
Panic diags file available: YES (0x0)
Hibernation exit count: 0
System uptime in nanoseconds: 2849027880718
Last Sleep: absolute base_tsc base_nano
Uptime : 0x00000297574b79d8
Sleep : 0x0000018a4076bbda 0x00000000694bcedf 0x0000017cd736bf57
Wake : 0x0000018a4822f91d 0x00000000693f6540 0x0000018a471ae686
last started kext at 9957230396: >AudioAUUC 1.70 (addr 0xffffff7fb7c26000, size 12288)
last stopped kext at 1880241459482: >!ABacklightExpert 1.1.0 (addr 0xffffff7fb657d000, size 8192)
loaded kexts:
@filesystems.autofs 3.0
@kext.AMDRadeonServiceManager 4.0.6
@Dont_Steal_Mac_OS_X 7.0.0
@filesystems.hfs.kext 556.100.11
@BootCache 40
@!AFSCompression.!AFSCompressionTypeZlib 1.0.0
@!AFSCompression.!AFSCompressionTypeDataless 1.0.0d1
@filesystems.apfs 1677.141.1
|!ABCM5701Ethernet 11.0.0
@nke.applicationfirewall 311
|IOKitRegistryCompatibility 1
|EndpointSecurity 1
@kext.triggers 1.0
@kext.AMDRadeonX4030HWLibs 1.0
@kext.AMDRadeonX4000HWServices 4.0.6
|IOAVB!F 940.4
|IOEthernetAVB!C 1.1.0
@kext.AMDSupport 4.0.6
|IOAudio!F 300.6.1
@vecLib.kext 1.2.0
@!AGPUWrangler 6.3.5
@!AGraphicsDeviceControl 6.3.5
|IOSlowAdaptiveClocking!F 1.0.0
@plugin.IOgPTPPlugin 985.2
|Broadcom!BHost!CUSBTransport 8.0.5d7
|IO!BHost!CUSBTransport 8.0.5d7
|IO!BHost!CTransport 8.0.5d7
|IONDRVSupport 585.1
|IOGraphics!F 585.1
@filesystems.hfs.encodings.kext 1
|IOAHCIBlock!S 332
|IO80211!F 1200.12.2b1
|IOSkywalk!F 1
|IOHID!F 2.0.0
$!AImage4 3.0.0
|IOTimeSync!F 985.2
|IONetworking!F 3.4
|IOReport!F 47
|IO!BPacketLogger 8.0.5d7
$quarantine 4
$sandbox 300.0
@Kext.!AMatch 1.0.0d1
|CoreAnalytics!F 1
|IOSCSIBlockCommandsDevice 436.140.1
|IO!S!F 2.1
|IOSCSIArchitectureModel!F 436.140.1
|IOACPI!F 1.4
@kec.corecrypto 11.1
@kec.Libm 1
I did bring it in to an authorized Apple repair center. They could find no problem, but that is before I figured out the Dell monitor might be involved in the crashes. Because of that I did not bring in the external monitor. This repair center claimed only Apple can read the crash report. I found that odd!
At home I have run the Apple diagnostic at home. No issues found.
Before I bring it in, can anyone look at the crash report below and let me know if they see anything that would point out my iMac's issue?
Many thanks!
panic(cpu 0 caller 0xffffff801d86174a): Sleep transition timed out after 180 seconds while calling power state change callbacks. Suspected bundle: com.apple.iokit.IOGraphicsFamily. Thread 0x5563.
Failure code:: 0x00000002 00000014
Backtracing specified thread
Backtrace (CPU 0), Frame : Return Address
0xffffffc12e2e3848 : 0xffffff801d1bfd5b
0xffffffc12d813b80 : 0xffffff801d0b2b22
0xffffffc12d813bf0 : 0xffffff801d0b12bf
0xffffffc12d813c40 : 0xffffff801d1bcd26
0xffffffc12d813c80 : 0xffffff801d1bc58b
0xffffffc12d813cb0 : 0xffffff7fb7f3e40b
0xffffffc12d813ce0 : 0xffffff7fb7f5829f
0xffffffc12d813cf0 : 0xffffff7fb7f4150b
0xffffffc12d813d80 : 0xffffff7fb7f4dd80
0xffffffc12d813dc0 : 0xffffff801d7d4050
0xffffffc12d813e60 : 0xffffff801d7d3934
0xffffffc12d813e80 : 0xffffff801d0d4605
0xffffffc12d813ef0 : 0xffffff801d0d5574
0xffffffc12d813fa0 : 0xffffff801d03213e
Kernel Extensions in backtrace:
com.apple.iokit.IOGraphicsFamily(585.1)[B5241FDE-C525-39D6-9813-2BE73DD7CEE3]@0xffffff7fb7f35000->0xffffff7fb7f63fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[F7AA4BAF-35CF-3784-A50C-5FD9CDCBE488]@0xffffff801fb6c000->0xffffff801fb94fff
Process name corresponding to current thread: kernel_task
Mac OS version:
20G80
Kernel version:
Darwin Kernel Version 20.6.0: Wed Jun 23 00:26:31 PDT 2021; root:xnu-7195.141.2~5/RELEASE_X86_64
Kernel UUID: FECBF22B-FBBE-36DE-9664-F12A7DD41D3D
KernelCache slide: 0x000000001ce00000
KernelCache base: 0xffffff801d000000
Kernel slide: 0x000000001ce10000
Kernel text base: 0xffffff801d010000
__HIB text base: 0xffffff801cf00000
System model name: iMac17,1 (Mac-DB15BD556843C820)
System shutdown begun: NO
Panic diags file available: YES (0x0)
Hibernation exit count: 0
System uptime in nanoseconds: 2849027880718
Last Sleep: absolute base_tsc base_nano
Uptime : 0x00000297574b79d8
Sleep : 0x0000018a4076bbda 0x00000000694bcedf 0x0000017cd736bf57
Wake : 0x0000018a4822f91d 0x00000000693f6540 0x0000018a471ae686
last started kext at 9957230396: >AudioAUUC 1.70 (addr 0xffffff7fb7c26000, size 12288)
last stopped kext at 1880241459482: >!ABacklightExpert 1.1.0 (addr 0xffffff7fb657d000, size 8192)
loaded kexts:
@fileutil 20.036.15
@filesystems.autofs 3.0
@kext.AMDFramebuffer 4.0.6
@kext.AMDRadeonX4000 4.0.6
@kext.AMDRadeonServiceManager 4.0.6
@AGDCPluginDisplayMetrics 6.3.5
|IOUserEthernet 1.0.1
|IO!BSerialManager 8.0.5d7
@Dont_Steal_Mac_OS_X 7.0.0
@kext.AMD7000!C 4.0.6
|Broadcom!B20703USBTransport 8.0.5d7
|IO!BUSBDFU 8.0.5d7
@filesystems.tmpfs 1
@filesystems.hfs.kext 556.100.11
@BootCache 40
@!AFSCompression.!AFSCompressionTypeZlib 1.0.0
@!AFSCompression.!AFSCompressionTypeDataless 1.0.0d1
@filesystems.apfs 1677.141.1
|!ABCM5701Ethernet 11.0.0
@private.KextAudit 1.0
@!ASystemPolicy 2.0.0
@nke.applicationfirewall 311
|IOKitRegistryCompatibility 1
|EndpointSecurity 1
@kext.triggers 1.0
@kext.OSvKernDSPLib 529
@kext.AMDRadeonX4030HWLibs 1.0
@kext.AMDRadeonX4000HWServices 4.0.6
|IOAccelerator!F2 442.9
|IOSerial!F 11
|IOAVB!F 940.4
|IOEthernetAVB!C 1.1.0
@kext.AMDSupport 4.0.6
|IOHDA!F 283.15
|IOAudio!F 300.6.1
@vecLib.kext 1.2.0
@!AGPUWrangler 6.3.5
@!AGraphicsDeviceControl 6.3.5
|IOSlowAdaptiveClocking!F 1.0.0
@plugin.IOgPTPPlugin 985.2
|Broadcom!BHost!CUSBTransport 8.0.5d7
|IO!BHost!CUSBTransport 8.0.5d7
|IO!BHost!CTransport 8.0.5d7
|IONDRVSupport 585.1
|IOGraphics!F 585.1
|IOSurface 290.8.1
@filesystems.hfs.encodings.kext 1
|IOAHCIBlock!S 332
|IOThunderbolt!F 9.3.2
|IO80211!F 1200.12.2b1
|IOSkywalk!F 1
|IONVMe!F 2.1.0
|IOAHCI!F 294.100.1
|IOUSB!F 900.4.2
|IOSMBus!F 1.1
|IOHID!F 2.0.0
$!AImage4 3.0.0
|IOTimeSync!F 985.2
|IONetworking!F 3.4
|IO!B!F 8.0.5d7
|IOReport!F 47
|IO!BPacketLogger 8.0.5d7
$quarantine 4
$sandbox 300.0
@Kext.!AMatch 1.0.0d1
|CoreAnalytics!F 1
|IOUSBMass!SDriver 184.140.2
|IOSCSIBlockCommandsDevice 436.140.1
|IO!S!F 2.1
|IOSCSIArchitectureModel!F 436.140.1
@kext.CoreTrust 1
|IOUSBHost!F 1.2
|IOPCI!F 2.9
|IOACPI!F 1.4
@kec.pthread 1
@kec.corecrypto 11.1
@kec.Libm 1