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Latest Update Causing Stuttering

R

ruskinthecat

macrumors newbie
Original poster
Feb 9, 2011
15
0
Anyone else have stuttering issues since applying the update?
Playback was perfect before, but since downloading this update I now see constant stuttering - movies unwatchable.
 
Have not downloaded the new update, but occasionally my 3rd Gen Apple TV will start stuttering like you're describing.

Best fix I've found is to unplug the Apple TV and replug it back in. Stutter goes away. Hope that helps.
 
DeaconGraves said:
Have not downloaded the new update, but occasionally my 3rd Gen Apple TV will start stuttering like you're describing.

Best fix I've found is to unplug the Apple TV and replug it back in. Stutter goes away. Hope that helps.
Click to expand...

Just tried that and still the same :(
Not happy with this update at all.
 
Is anyone else seeing stuttering since this latest software update?

For me, all of my iTunes movies & TV shows are now stuttering badly.
My AppleTV (3rd gen) was working perfectly prior to this update for months.

My TV is a Toshiba Regza and I have no settings enabling motion-smoothing or other similar features on. Any ideas?
 
Mr. McMac said:
Why don't you try reseting your ATV? go into settings/general/reset.. That might work
Click to expand...

Tried that and no luck :(

But I've just tried the Apple TV on a different TV and it works fine on that.

So, therefore, it seems that the new software update has caused the device not to work properly with just my main TV (worked perfectly prior to the update).

I've just gone thru and tried every combination of TV setting I can, but still every time I see that stuttering.
Have now run out of options to try :(
 
ruskinthecat said:
Tried that and no luck :(

But I've just tried the Apple TV on a different TV and it works fine on that.

So, therefore, it seems that the new software update has caused the device not to work properly with just my main TV (worked perfectly prior to the update).

I've just gone thru and tried every combination of TV setting I can, but still every time I see that stuttering.
Have now run out of options to try :(
Click to expand...

is one of your TV's 720p and the other 1080p ?? Just trying to understand why it would work on one tv and not the other..
 
Sorry for hijacking, but I happen to have another issue with my ATV3 since the latest update. I can't put the device in standby by pressing and holding play/pause(middle button) anymore! This is very annoying, anyone else seeing this?
 
Shattentor said:
Sorry for hijacking, but I happen to have another issue with my ATV3 since the latest update. I can't put the device in standby by pressing and holding play/pause(middle button) anymore! This is very annoying, anyone else seeing this?
Click to expand...

yes! you now have the press and hold the play pause button (bottom right) instead of the middle button
 
ruskinthecat said:
Anyone else have stuttering issues since applying the update?
Playback was perfect before, but since downloading this update I now see constant stuttering - movies unwatchable.
Click to expand...

Is it on iTunes movies/TV shows, Netflix or something else? I updated my ATV3 & ATV2 yesterday and watched a few hours of Netflix and it was just fine. I haven't tried anything on iTunes yet, but will later.

You may just need to get a micro-USB cable and connect the ATV to your computer and do a restore. If it didn't do this before the update, but does now, it's very likely a software problem.
 
SandboxGeneral said:
Is it on iTunes movies/TV shows, Netflix or something else? I updated my ATV3 & ATV2 yesterday and watched a few hours of Netflix and it was just fine. I haven't tried anything on iTunes yet, but will later.

You may just need to get a micro-USB cable and connect the ATV to your computer and do a restore. If it didn't do this before the update, but does now, it's very likely a software problem.
Click to expand...

I would try a restore like sandboxgeneral said, if that doesn't work try a different HDMI cable on the main TV cable.
 
Mr. McMac said:
is one of your TV's 720p and the other 1080p ?? Just trying to understand why it would work on one tv and not the other..
Click to expand...

Yes, works fine on my smaller 720p TV, but not on my main 1080p TV anymore.

SandboxGeneral said:
Is it on iTunes movies/TV shows, Netflix or something else? I updated my ATV3 & ATV2 yesterday and watched a few hours of Netflix and it was just fine. I haven't tried anything on iTunes yet, but will later.

You may just need to get a micro-USB cable and connect the ATV to your computer and do a restore. If it didn't do this before the update, but does now, it's very likely a software problem.
Click to expand...

Tried both reset & restore - still no luck :-(


----------
ohio.emt said:
I would try a restore like sandboxgeneral said, if that doesn't work try a different HDMI cable on the main TV cable.
Click to expand...

Also tried 2 different HDMI cables - same result with both.
Seeing stuttering with all content - iTunes movies, TV shows and even the trailers etc.

Is there a way I can downgrade the OS to the previous version?
 
ruskinthecat said:
Yes, works fine on my smaller 720p TV, but not on my main 1080p TV anymore.

Tried both reset & restore - still no luck :-(



Also tried 2 different HDMI cables - same result with both.
Seeing stuttering with all content - iTunes movies, TV shows and even the trailers etc.

Is there a way I can downgrade the OS to the previous version?
Click to expand...

I just watched a movie on iTunes and it played just fine for me; just a follow up from my earlier post in your thread.

I don't know what else to say, but if you're positive that it wasn't a problem prior to the update, I'd try doing a restore a second time.
 
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