Hey there guys!
I have just received the lg monitor + the adaptor for mac pro that I purchased online from belgium (I live in Casablanca). I have a mac pro 6 core intel xeon 5 and I am a sound engineer upgrading my system (using pro tools HD).
First day, everything went brilliant, I used the monitor via the thunderbolt 3 adapter (usb c) connecting the LG thunderbolt port 3 to my thunderbolt 2 port on my mac pro. I installed pro tools hd, upgraded everything and it was spot on! The next day, I turned on my mac pro (everything was plugged as usual) But the LG Ultrafine monitor's screen went black! not turned on at all! I tried unplugging and plugging the thunderbolt cable and the adapter, nothing works!? it's like it's not even detected! I tried hooking up an old ASUS monitor I had, through the hdmi port of my mac pro! and it's working of course, then I tried to hook up the lg as well via the adaptor as a second screen, it seems like my mac pro doesn't even recognize it! it's undetected!! I don't know what happened?! I don't know if someone has the same problem!! I just need some help guys! if there is anything I can do... Thanks
I have just received the lg monitor + the adaptor for mac pro that I purchased online from belgium (I live in Casablanca). I have a mac pro 6 core intel xeon 5 and I am a sound engineer upgrading my system (using pro tools HD).
First day, everything went brilliant, I used the monitor via the thunderbolt 3 adapter (usb c) connecting the LG thunderbolt port 3 to my thunderbolt 2 port on my mac pro. I installed pro tools hd, upgraded everything and it was spot on! The next day, I turned on my mac pro (everything was plugged as usual) But the LG Ultrafine monitor's screen went black! not turned on at all! I tried unplugging and plugging the thunderbolt cable and the adapter, nothing works!? it's like it's not even detected! I tried hooking up an old ASUS monitor I had, through the hdmi port of my mac pro! and it's working of course, then I tried to hook up the lg as well via the adaptor as a second screen, it seems like my mac pro doesn't even recognize it! it's undetected!! I don't know what happened?! I don't know if someone has the same problem!! I just need some help guys! if there is anything I can do... Thanks
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