iPhone 12 Pro Lightning cable loose in iPhone 12 Pro

[ipx666]

Hi there!
i found that my lightning cable (same i received with 12Pro) I plug into my iPhone 12 Pro is a bit loose, not the lightning port itself. When i plug the cable to the iPhone 12 Pro i can move it just a tiny bit to the right and left. It's not affect the usage and still charging with no complaints. For any users out there, would you check that for me please with your own devices?

 

[StaceyBink]

I just checked mine and it doesn’t wiggle at all.

 

[Howyalikdemapls]

My wife’s iPhone 12 pro connection is tight with all of our cables.

 

[Travis299]

My 12 Pro is tight with no side to side at all. My suggestion is determine if it is the cable connector or the iPhone lightning socket. This defect MUST be corrected or it will bite you later on, period.

 

[thelookingglass]

My 12 Pro is tight with no side to side at all. My suggestion is determine if it is the cable connector or the iPhone lightning socket. This defect MUST be corrected or it will bite you later on, period.

I don't know about that. If it's just a little movement, these things should be within spec. Tough to really say without seeing the problem.

Mine does not wiggle though.

 

[Otflyer]

Is the plug fully seated ? Mine doesn’t wiggle.

 

[minimac]

I just discovered an issue with the lightning connector on my 12 Pro. When lightning headphones are plugged in I can tap lightly on the plug and the connection to the headphones will drop. Doesn’t feel super loose but must be enough to cause a problem.

 

[jgo78]

Mine actually feels too tight and hard to remove

 

[Darren1179]

I just discovered an issue with the lightning connector on my 12 Pro. When lightning headphones are plugged in I can tap lightly on the plug and the connection to the headphones will drop. Doesn’t feel super loose but must be enough to cause a problem.

just wanna said that I experience same thing on my iPhone 12 but not 12 pro ya..when I use the lightning connector earphones it sometimes will become lose or it will act if it's completely disconnected so you're not alone

 

[Chee]

Then how did you guys fix it? Anyone send it back for this issue? My pro has the same issue. The charging port is a bit loose, sometimes if I hold my phone in certain way, it disconnects and stops charging.

 

[LFC2020]

Bit of glue, she'll be right in not time. ??

 

[edcetera]

I got a new iPhone 12 Pro on Tuesday. Yesterday, I noticed that if I was using the phone while the Lightning cable was plugged in to a wall charger, charging would stop and start over an over.

As I investigated, I found that the Lightning connection was the issue. Indeed, it "wiggled" ever so slightly. My husband got a new iphone 12 the same day, so I tried his: no wiggle.

Oddly, that was with a 3rd Party--but MFI--cable. This morning, I tried the cable that came with the phone--the one that doesn't connect to the old cubes but does connect to a MacBook Pro--and that connection is snug.

Further testing: I used my husband's 3rd party MFI cable with my phone: still slightly loose.

Conveniently, I still have my iPhone X handy. The 3rd party cables are loose in its Lightning port, but again, the new cable is snug. I had never observed the charging connection losing contact before.

I also happened to have an old Apple Lightning cable. It, too, is a little loose on the old phone and on both the 12 and 12 Pro.

It's a bit annoying--and somewhat disconcerting--that such a premium product has such variances.

 

[yticolev]

I have been using the same Lightning cable from the 6S, now Mini, for over 5 years. Most looseness, ability to wiggle, and connection problems in my own experience (and many others judging from numerous posts on the subject) come from pocket lint accumulating in the Lightning port and "concreting" or compacting over time, building up and eventually causing problems.

In my own use, this process takes about 18 months before it becomes clear that there is a problem. No doubt this time varies dramatically from person to person depending on if they pocket their phone at all, to what else they put in their pockets. Rather surprised that this process would have happened so quickly on the new 12 models. So yes, a defect is very possible.

Visually, this compacted lint is very hard to see. If you use a bright light and magnifier, it will look like the metal inside is simply discolored. The lint is hard to remove, and certainly not with a compressed air puff. It takes me about 5 minutes of work with a dental pick or paper clip to get it out. I read others get it out with a toothpick with some amazement. But a toothpick ore compressed air might work as regular maintenance to prevent issues.

 

[soniasim]

I got a new iPhone 12 Pro on Tuesday. Yesterday, I noticed that if I was using the phone while the Lightning cable was plugged in to a wall charger, charging would stop and start over an over.

As I investigated, I found that the Lightning connection was the issue. Indeed, it "wiggled" ever so slightly. My husband got a new iphone 12 the same day, so I tried his: no wiggle.

Oddly, that was with a 3rd Party--but MFI--cable. This morning, I tried the cable that came with the phone--the one that doesn't connect to the old cubes but does connect to a MacBook Pro--and that connection is snug.

Further testing: I used my husband's 3rd party MFI cable with my phone: still slightly loose.

Conveniently, I still have my iPhone X handy. The 3rd party cables are loose in its Lightning port, but again, the new cable is snug. I had never observed the charging connection losing contact before.

I also happened to have an old Apple Lightning cable. It, too, is a little loose on the old phone and on both the 12 and 12 Pro.

It's a bit annoying--and somewhat disconcerting--that such a premium product has such variances.

This has started happening recently with my 3rd party cables but not my original Apple cable.

Maybe it's a firmware issue and not a hardware one...

 

[soniasim]

I have been using the same Lightning cable from the 6S, now Mini, for over 5 years. Most looseness, ability to wiggle, and connection problems in my own experience (and many others judging from numerous posts on the subject) come from pocket lint accumulating in the Lightning port and "concreting" or compacting over time, building up and eventually causing problems.

In my own use, this process takes about 18 months before it becomes clear that there is a problem. No doubt this time varies dramatically from person to person depending on if they pocket their phone at all, to what else they put in their pockets. Rather surprised that this process would have happened so quickly on the new 12 models. So yes, a defect is very possible.

Visually, this compacted lint is very hard to see. If you use a bright light and magnifier, it will look like the metal inside is simply discolored. The lint is hard to remove, and certainly not with a compressed air puff. It takes me about 5 minutes of work with a dental pick or paper clip to get it out. I read others get it out with a toothpick with some amazement. But a toothpick ore compressed air might work as regular maintenance to prevent issues.

Blu tack is also very good as a maintenance solution. I have cleaned many phone's ports that had issues with charging and it worked like a charm!

 

[tallgirl]

Hi there!
i found that my lightning cable (same i received with 12Pro) I plug into my iPhone 12 Pro is a bit loose, not the lightning port itself. When i plug the cable to the iPhone 12 Pro i can move it just a tiny bit to the right and left. It's not affect the usage and still charging with no complaints. For any users out there, would you check that for me please with your own devices?

I got one as a gift. The charging port was so loose, it would not charge. I just got
The replacement and its the same way

 

[madrigal77]

I have been using the same Lightning cable from the 6S, now Mini, for over 5 years. Most looseness, ability to wiggle, and connection problems in my own experience (and many others judging from numerous posts on the subject) come from pocket lint accumulating in the Lightning port and "concreting" or compacting over time, building up and eventually causing problems.

In my own use, this process takes about 18 months before it becomes clear that there is a problem. No doubt this time varies dramatically from person to person depending on if they pocket their phone at all, to what else they put in their pockets. Rather surprised that this process would have happened so quickly on the new 12 models. So yes, a defect is very possible.

Visually, this compacted lint is very hard to see. If you use a bright light and magnifier, it will look like the metal inside is simply discolored. The lint is hard to remove, and certainly not with a compressed air puff. It takes me about 5 minutes of work with a dental pick or paper clip to get it out. I read others get it out with a toothpick with some amazement. But a toothpick ore compressed air might work as regular maintenance to prevent issues.

A pair of very thin, sharp tweezers works great as well. Just be very careful that you don’t damage any of the pins in there. Try and stay away from the sides. Once you’ve got all the debris out, you can also rip some cotton off the head of a qtip and put a bit of 99% isopropyl on there and use the tweezers to stuff it in and clean off the contact pins themselves.

 

[edcetera]

I have been using the same Lightning cable from the 6S, now Mini, for over 5 years. Most looseness, ability to wiggle, and connection problems in my own experience (and many others judging from numerous posts on the subject) come from pocket lint accumulating in the Lightning port and "concreting" or compacting over time, building up and eventually causing problems.

In my own use, this process takes about 18 months before it becomes clear that there is a problem. No doubt this time varies dramatically from person to person depending on if they pocket their phone at all, to what else they put in their pockets. Rather surprised that this process would have happened so quickly on the new 12 models. So yes, a defect is very possible.

Visually, this compacted lint is very hard to see. If you use a bright light and magnifier, it will look like the metal inside is simply discolored. The lint is hard to remove, and certainly not with a compressed air puff. It takes me about 5 minutes of work with a dental pick or paper clip to get it out. I read others get it out with a toothpick with some amazement. But a toothpick ore compressed air might work as regular maintenance to prevent issues.

Thanks!. However, with my new iPhone 12 Pro that arrived on Tuesday of last week, I do not think that the lint issue could be the problem in this instance. I have an AppleCare appointment for Thursday. Maybe they can figure it out.

I did watch a video where someone suggested a clean, dedicated toothbrush to be the best tool for loosening lint in the port, followed by compressed air. If I have the problem in the future, I'll pursue that route.