Locked Out of My iPhone ... Need Help!!!!

[unWoke_inLA]

iphone 12 pro max, lost it at a roller coaster park, I set a temp passcode on it from another phone, then the park took 4 months to find the phone as it was lost below a deactivated roller coaster, by that time I lost and cant remember the passcode. Can I take it to an Apple store with the receipt and have them reset the passcode? Over a year of family photos are on it and were never backed up to icloud. Was too busy with work to mess with it at the time.

 

[d5aqoëp]

Yes. Apple can do that if you can prove your ownership to them using some proof like a receipt.

 

[BugeyeSTI]

I think all apple can do is override the activation lock if you can prove you own the device with the original sales receipt. The passcode can be removed by restoring the phone and setting up as new. Unfortunately the data would be lost and since you haven't backed it up you have no way to get to those photos. Not backing up the phone was a big mistake. If you did, all that data could be recovered after restoring the device

 

[unWoke_inLA]

I think all apple can do is override the activation lock if you can prove you own the device with the original sales receipt. The passcode can be removed by restoring the phone and setting up as new. Unfortunately the data would be lost and since you haven't backed it up you have no way to get to those photos. Not backing up the phone was a big mistake. If you did, all that data could be recovered after restoring the device

unfortunately I work 2 jobs and about 90 hours a week. Sometimes simple things like icloud are impossible.

 

[Mr_Brightside_@]

Activation Lock - Support

al-support.apple.com

Submit receipt here, then erase via computer if approved. Data is lost.

 

[winxmac]

I don't know why most of the replies pertain to Activation Lock when it does not seem to be the Apple ID password that is forgotten... Or maybe it is indeed the Apple ID password and not the iPhone passcode [PIN/lock screen code]

Seems you are in a dead end...

If you forgot your iPhone passcode, use your Mac or PC to reset it

I'm sure you can no longer tell whether the setting below is enabled or disabled on your iPhone...

 

[ab22]

You don't need an Apple store to reset the passcode - but anything not backed up will be lost

If you forgot your iPhone passcode or your iPhone is disabled - Apple Support

Locked out of your iPhone and forgot your passcode? Use a computer to put your iPhone into recovery mode so you can erase your phone and set it up again.

support.apple.com

If you see a iPhone, iPad, or Apple Vision Pro unavailable message or Security Lockout screen - Apple Support

If you forgot your passcode, you can use your Apple ID and password to erase and reset your device without a computer.

support.apple.com

 

[unWoke_inLA]

You don't need an Apple store to reset the passcode - but anything not backed up will be lost

If you forgot your iPhone passcode or your iPhone is disabled - Apple Support

Locked out of your iPhone and forgot your passcode? Use a computer to put your iPhone into recovery mode so you can erase your phone and set it up again.

support.apple.com

If you see a iPhone, iPad, or Apple Vision Pro unavailable message or Security Lockout screen - Apple Support

If you forgot your passcode, you can use your Apple ID and password to erase and reset your device without a computer.

support.apple.com

losing data is not an option. Looks like I will be taking Apple to court.

 

[Iwavvns]

unfortunately I work 2 jobs and about 90 hours a week. Sometimes simple things like icloud are impossible.

No offense, but this is rubbish. if you never made time for it then it was never important to you. I'm sorry but your disappointment is self-inflicted.

The good news is you have just learned about the dangers of "keeping all your eggs in one basket", and now you know what to change to avoid this pitfall in the future.

 

[DR3MCLAREN]

losing data is not an option. Looks like I will be taking Apple to court.

Good luck suing Apple for your own negligence. Apple gives you the tools to back up your data as part of the software on the device. The fact you neglected to take the time to set it up is not their fault. They are not liable in the least for this. Iphone back up is an easy one time set up... it will then back up automatically when on charge. Being busy or lazy is does not make this Apples responsibility.

This is exactly what is wrong with today's world... people are not willing to own their own mistakes and are always looking to lay blame at someone elses feet.

The device did its job by securing your data and keeping it out of the wrong hands. The fact you forgot your pass code is your problem not theirs.

 

[CMoore515]

Literally takes 2 seconds to enable iCloud backups of everything. I don't care if you work a bajillion hours a week, 2 seconds isn't anything. It's your own negligence that caused this.

 

[maerz001]

losing data is not an option. Looks like I will be taking Apple to court.

No time for doing a backup but running years long court game which u will lose. Aha

 

[NoBoMac]

Along with the previous thread for this, appears nothing needs to be added here.

https://forums.macrumors.com/threads/anyway-to-unlock-an-iphone-i-forgot-my-passcode-iphone-12-pro-max-ios-16.2406214/