Looking for Review of Apple's Customer Service

[Bubbasteve]

Hey all, I'm not sure where I should have posted this thread so please don't "flame" me for it. Now on to my question...

Do any of you know of a link to a reliable review (consumer report) of Apple's customer service? I'm doing a speech about Apple next week (4/5) and I'm looking for a good/reliable sourced review of Apple's customer service.

Thanks

 

[Flyinace2000]

Hey all, I'm not sure where I should have posted this thread so please don't "flame" me for it. Now on to my question...

Do any of you know of a link to a reliable review (consumer report) of Apple's customer service? I'm doing a speech about Apple next week (4/5) and I'm looking for a good/reliable sourced review of Apple's customer service.

Thanks

Feel free to quote me.

Apple Customer service has proven to be more the satisfactory on many occasions.

 

[Kingsly]

Feel free to quote me.

Apple Customer service has proven to be more the satisfactory on many occasions.

I quoted you. And I also agree. AppleCare is the greatest.

 

[WildCowboy]

Here's a post from a month ago quoting some relevant Consumer Reports numbers. Unfortunately you need to be a subscriber to access the full articles.

 

[p0intblank]

A speech, eh? Just curious... what class is this for?

 

[dmw007]

Apple's Customer Service = A-W-E-S-O-M-E!

 

[Bubbasteve]

A speech, eh? Just curious... what class is this for?

Speech I have to deliver a speech of persuasion

 

[p0intblank]

Speech I have to deliver a speech of persuasion

How ironic! Since it's a speech of persuasion, how about you persuade your classmates to switch to the Mac?

 

[Bubbasteve]

How ironic! Since it's a speech of persuasion, how about you persuade your classmates to switch to the Mac?

That's exactly what I'm doing but one of my 3 main points is Apple's customer service.

Here's a post from a month ago quoting some relevant Consumer Reports numbers. Unfortunately you need to be a subscriber to access the full articles.

That's a shame, I would love to use that as a source but I can't get to the page.

 

[WildCowboy]

That's a shame, I would love to use that as a source but I can't get to the page.

Public libraries often have subscriptions to Consumer Reports. You may want to check yours to see if you can track down the article.

 

[puckhead193]

can you "us" as a source, since were actual people who use their products day in and day out??