what is the process for filing a lost package? Ordered iPhone xs on 9/14. UPS says package will be delivered by 9/21. Then moved it to 9/24 because I had to have it ship to a UPS store. My phone has been stuck in the same place for the past 3-4 days and according to UPS, if my status for the package doesn’t update for tomorrow, I’ll have to file a lost package investigation. Beyond livid at this point