When I upgraded my MacBook Pro to High Sierra, the Microsoft product icons are marked as “?” and I am not able to run MS office on my Mac. Did I lose the icons only? Please help me with the immediate solution as I need to do some important tasks.
DISCLAIMER:
I'm not [much of] an Office user and haven't tried the following (just relating what I've read elsewhere).
I seem to recall reading that Office '11 -does not run- in High Sierra IF the internal drive has been converted to APFS.
However, it runs ok IF the internal drive remains at HFS+.
Could this be the OP's problem?
Also, the suggestion to try opening the files using LibreOffice is a good one.
It should be noted that Office 2011 does seem to work well for most users on High Sierra, according to reports. In fact, in the MacRumors software compatibility thread for High Sierra, Office 2011 is simply listed as working. Furthermore, if you want 100% compatibility, you can run Office 2011 and 2016 on the same machine. They don't affect each other.A simple google search would have yielded this:
http://appleinsider.com/articles/17...r-mac-2011-behind-2016-edition-needs-updating
In short it works, but not well. And DOES NOT explain the OP's disappearing apps.
I see that AppleInsider had problems with 2011. It could be that they use different functionality than I do as my Office needs aren't heavy, but it could also be because they were testing early High Sierra betas. That article was from mid-June. Lots of things were problematic with High Sierra betas from back then. The High Sierra betas didn't really become very usable IMO until August.
https://support.office.com/en-us/ar...Mac-2011-54d90646-a645-4c82-8e21-e4c4bb43011cI am curious about the comment saying you could run MS Office 2016 for Mac side by side along with MS Office 2011 for Mac without conflicts. I am wondering if that really is true because I would consider adding MS Office 2016 for Mac if that is the case since I really don't want to lose functionality of MS Office 2011 for Mac since I like this version very much. I read that MS is ending support for MS Office 2011 for Mac this month (10/11/2017).
I think I'm going to do it... run 2011 along with 2016 on my 2012 MBP. Thank you for the suggestion. MS will still support 2016 for Mac for a while. Hopefully it won't effect Office file access due to any Office file conversions.
This may be obvious but I'll mention it anyway:I think I'm going to do it... run 2011 along with 2016 at least on my 2012 MBP. Thanks for the suggestion. MS still supports 2016 for Mac for a while. Hopefully it doesn't effect Office file access.
Ok... so it does effect default access to the files but not effect or prevent 2011 access due to any type of conversion. Great info to know. Thanks again.This may be obvious but I'll mention it anyway:
When I installed 2016, it became the default applications for all Office files. If you just click on the documents, it will load in 2016. To load files in 2011 you need to specifically right click and choose 2011 or open them from the File menu in 2011.