Last Friday I turned on my iPhone and discovered that the entire lower third of the touch screen would not work. Made it kind of difficult to unlock the phone or make a call. 
First of all I take very good care of the iPhone. It's always in a rubber skin and packed away in carry case. I dropped it a few times a while back but there was no damage because the rubber skin cushioned the fall.
I took it to the Apple store and the employee first looked in the headphone jack (which I assume was to check for water issues) and then looked very closely at the screen. He could not find any surface scratches (which is true since I keep the screen clean and protected).
He happily exchanged the phone. Of course if he didn't, I would have raised hell since the teenager ahead of me brought in a dead iPhone with nicks and scratched all over it.
I guess my question is has anyone else seen this problem? I asked the Apple store employee if he has seen this issue. He said yes but on different parts of the screen.
I hope this isn't a trend. This is my 3rd iPhone in 6 months. The first iPhone was faulty right from the beginning. The second one worked great up until last Friday.
I will admit though, changing phones is a breeze. iTunes restores just about everything (including internet cookies, pictures taken by the phone, chat history etc). The only stuff I had to enter were the passwords for my e-mail accounts and re-sync music and video. It's like I never changed phones. Pretty amazing and kudos to Apple making it easy.
First of all I take very good care of the iPhone. It's always in a rubber skin and packed away in carry case. I dropped it a few times a while back but there was no damage because the rubber skin cushioned the fall.
I took it to the Apple store and the employee first looked in the headphone jack (which I assume was to check for water issues) and then looked very closely at the screen. He could not find any surface scratches (which is true since I keep the screen clean and protected).
He happily exchanged the phone. Of course if he didn't, I would have raised hell since the teenager ahead of me brought in a dead iPhone with nicks and scratched all over it.
I guess my question is has anyone else seen this problem? I asked the Apple store employee if he has seen this issue. He said yes but on different parts of the screen.
I hope this isn't a trend. This is my 3rd iPhone in 6 months. The first iPhone was faulty right from the beginning. The second one worked great up until last Friday.
I will admit though, changing phones is a breeze. iTunes restores just about everything (including internet cookies, pictures taken by the phone, chat history etc). The only stuff I had to enter were the passwords for my e-mail accounts and re-sync music and video. It's like I never changed phones. Pretty amazing and kudos to Apple making it easy.
