Have a quad core 2012 Mac Mini. Created time machine backup on Monday. Received 16GB ram version of M1 Mini on Monday that I ordered over a month ago. Busy with work and life until last night, Christmas Eve. Unbox M1 Mini, connect it up to everything, monitors, ethernet, etc, then get to the migration assistant. It does its deal and then I get to: "You are unable to log in to this user account at this time" then another line below "Logging in to the account failed because an error occurred", no error code, no other explanation, generic error.
Apple support could not figure it out last night, and had me go reinstall Big Sur. Told me they'd call me in 20 minutes to check on status and never did. Later last night I get an email that I would receive a call at the time I setup, 9am. But I did not set that up because I was waiting on a call back. I do not wish to troubleshoot your problems on Christmas given a choice. But like an idiot, I get up and ready for this wonderful 9am call as maybe there is a prayer they can get my machine running and not ruin Christmas. It did not occur, they never called, so I called them and got a BS excuse about someone putting an extra "1" before my number. That's a terrible excuse. I've been in IT for over 20 years and that's just an excuse. If someone fat fingered something you could easily figure it out if you can think, or you could just check the layer 8 contact information.
Again with the troubleshooting, this time erase the SSD, and reinstall Big Sur. This time we skip using migration assistant and just try to get into the machine. Use different name, computer name, and password. Another error "Computer account creation failed. Your computer account could not be created with the name and password specified. Please try again." Tried with all sorts of names, passwords, nothing worked. Takes quite a while to error out. I go back in the setup process, and skip logging into apple/icloud, and try to just get into the OS. Nope. Machine is bricked. Apple Support was terrible last night and today. If you don't want to work, then don't work. After this support person tried to get a hold of sales (like a sales department is open on Christmas...they are the first ones to leave the building) and failed it set up another call for tomorrow to return the brick and get my money back. So that will be 3 days in a row of iBrick. 5 hours of my life I won't get back. I bought (2) 4K monitors for this thing and donated my 1080p monitors away so even if/when Apple does refund me, I'm out some serious money as my existing Mini cannot utilize 4k displays. No more brand new Apple products for me. Researching the various issues on the M1's now. I am definitely not alone. Livid. If I could afford to use it in skeet I would. This reminds of me of Microsoft and Windows. It's fun being on support, ahead of them, a senior advisor and having to tell them "I'm already there" and "I've already done that" over and over and over again. It's bricked and they just don't want to accept it. Maybe I got a lemon but Apple support has been atrocious.
Apple support could not figure it out last night, and had me go reinstall Big Sur. Told me they'd call me in 20 minutes to check on status and never did. Later last night I get an email that I would receive a call at the time I setup, 9am. But I did not set that up because I was waiting on a call back. I do not wish to troubleshoot your problems on Christmas given a choice. But like an idiot, I get up and ready for this wonderful 9am call as maybe there is a prayer they can get my machine running and not ruin Christmas. It did not occur, they never called, so I called them and got a BS excuse about someone putting an extra "1" before my number. That's a terrible excuse. I've been in IT for over 20 years and that's just an excuse. If someone fat fingered something you could easily figure it out if you can think, or you could just check the layer 8 contact information.
Again with the troubleshooting, this time erase the SSD, and reinstall Big Sur. This time we skip using migration assistant and just try to get into the machine. Use different name, computer name, and password. Another error "Computer account creation failed. Your computer account could not be created with the name and password specified. Please try again." Tried with all sorts of names, passwords, nothing worked. Takes quite a while to error out. I go back in the setup process, and skip logging into apple/icloud, and try to just get into the OS. Nope. Machine is bricked. Apple Support was terrible last night and today. If you don't want to work, then don't work. After this support person tried to get a hold of sales (like a sales department is open on Christmas...they are the first ones to leave the building) and failed it set up another call for tomorrow to return the brick and get my money back. So that will be 3 days in a row of iBrick. 5 hours of my life I won't get back. I bought (2) 4K monitors for this thing and donated my 1080p monitors away so even if/when Apple does refund me, I'm out some serious money as my existing Mini cannot utilize 4k displays. No more brand new Apple products for me. Researching the various issues on the M1's now. I am definitely not alone. Livid. If I could afford to use it in skeet I would. This reminds of me of Microsoft and Windows. It's fun being on support, ahead of them, a senior advisor and having to tell them "I'm already there" and "I've already done that" over and over and over again. It's bricked and they just don't want to accept it. Maybe I got a lemon but Apple support has been atrocious.
