M1 Max 64gb 2TB dead.

[WebheadFred]

Greetings all!

My MBP M1 Max seems to have died. I tried to use it yesterday morning and no dice. No power-on. No flicker. No whimper. The Mag-safe light indicator is off. No flashing. Nothing.

In late July, I was using it just fine and I noticed a slight “electrical” smell. I thought the wife unit was soldering something but she wasn’t. After searching the house for fire and finding nothing, I continued using the MBP. I then noticed the fans running high And I was only surfing the web at that time. I smelled the fan port and the smell was coming from the computer. I powered it off and rebooted and all seemed to be normal until yesterday.

Has anyone had a similar issue? I do have Apple Care+ and have an appointment tomorrow. From some of the comments I’ve read here, Apple Care isn’t all that and I may have to un-ass some jack to get it repaired.

Thoughts?

Cheers,
Webhead Fred

 

[ignatius345]

I'm not sure what anybody here is going to be able to offer but "take it in and let the Apple Store handle it". Unless you spilled something on it, it just sounds like some hardware failure, which is why you have AppleCare in the first place.

 

[killawat]

AppleCare is superb. Sometimes you have to be a little extra annoying if you're trying to get a machine replaced due to repeat issues, but getting fixes are quick and easy.

 

[Fishrrman]

If you have AppleCare+, just take it in and let them handle it.
Not much more to be said...

 

[kingtj1971]

Honestly? When it comes to AppleCare on laptops -- my past experience is, you're better off when you have a clear failure like this. The real hassle of it tends to be the intermittent issues you can't consistently reproduce. As long as there was definitely nothing spilled on/in the laptop before something burnt up like this, it should be a very obvious fix for Apple to cover under warranty. Would imagine they'll just change out the entire main board, being an M1 Max.

 

[mrkapqa]

would be interesting to hear your thoughts on why it may have died.

 

[JPack]

Another 16-inch bites the dust. I always thought the SSD shorting issue was only related to the Intel models.

 

[The_Joker13]

Applecare is the best. I’ve never had a bad experience using applecare. Apples customer service is a big reason I have no issues paying the “apple tax”. It’s worth it.

 

[WebheadFred]

I took it in today and they couldn’t resurrect it. The invoice was nearly $900 but no cost to me unless they open it up and see ocean water or something. They did say if they couldn’t fix it I’d get a replacement. I’ll let y’all know the results in a few days. I appreciate your comments.

Cheers folks,

Fred

 

[WebheadFred]

Well... kudos to Apple. I took the MBP to the Apple Store in Buford, GA on Thursday. I got an email saying it was repaired by 11am on Friday. Friday afternoon another email saying I'd get my computer on Tuesday. This morning at 11:30am (Saturday), UPS brings my computer to the door. Great service.

The letter said they had to replace the Logic Board, 10 core CPU, 32-core GPU 64GB memory (I assume all that is on the main board). They also replaced the Touch ID board. All-in-all, great service from Apple. Now I wonder why it failed.

Cheers all!

Fred

 

[MrAverigeUser]

Your report lets me think about Apple care+

I purchased a new MBP 16“ M1 max 32/32/2TB just a week before … and your report makes me think if it might be better to buy apple care for such an expensive product … would be better I think…. Even more than ever before since just everything now is soldered on the mainboard - including RAM, GPU and even the SSD… 😳😳😳

 

[FreakinEurekan]

Your report lets me think about Apple care+

I purchased a new MBP 16“ M1 max 32/32/2TB just a week before … and your report makes me think if it might be better to buy apple care for such an expensive product … would be better I think…. Even more than ever before since just everything now is soldered on the mainboard - including RAM, GPU and even the SSD… 😳😳😳

I don’t have enough money to NOT buy AppleCare+, personally.