M1 Max - right side tb4 port dead out of the box

[nudoru]

Just the $title. I'm going to the Apple Store for an exchange today.

Has this happened to anyone else? That I can recall, I haven't seen this issue posted before.

Brand new computer, right side port won't recognize the Apple 87w USB-C adapter and then after it's all set up, won't recognize or power and thing that's plugged in it. Devices worked on both left-side ports and other Macbooks. Guess I'm just unlucky! ?

 

[Fishrrman]

Brand new?
Under warranty?
Let us know how the replacement goes...

 

[nudoru]

Brand new?
Under warranty?
Let us know how the replacement goes...

Yes to all! Noticed this issue within 2 hours of taking it out of the box - I went to connect my monitor and noticed.

 

[nudoru]

Update - the Apple store swapped it out with no issues.

 

[doboy]

Update - the Apple store swapped it out with no issues.

Why would you expect anything else?