M1 MBP boot failure - revive required

[PerfumedPonce]

Brand new 14" M1 MBP failed with the above.

Attempting suggested fix and will lose a day's pay if unsuccessful.

Is this likely to be a one off or should I demand a replacement.

 

[Fishrrman]

If it's under warranty, take it to a brick-n-mortar Apple Store genius bar.
They'll either find the problem, or replace it.

 

[PerfumedPonce]

If it's under warranty, take it to a brick-n-mortar Apple Store genius bar.
They'll either find the problem, or replace it.

I fixed using Apple Configurator 2 and the machine seems fine...

I heard a nasty crackle just after the Apple bong when booting and the exclamation mark/restore screen popped up - I am concerned that there may be an underlying hardware issue.

Problem is if I take it to a genius bar they will keep it for days/weeks whilst acting like they are doing me a favour for taking a look at an expensive six week old machine that has started exhibiting problems

 

[PerfumedPonce]

Out of interest has this happened to anyone else?

Machine running fine after revive however there was a worrying crackle during the boot failure.

 

[internetrando]

My 16" M1 Max is running perfectly with no issues. I would be concerned if I were in your position; however, I understand the need to keep a running machine if you're making money with it. I have never heard of anyone with your specific issue. I would, personally, be sending it back for a repair/replacement and utilizing a backup device whilst you wait.

Contact Apple and see what your options are. They may be willing to let you keep the computer whilst you wait for a replacement (they'll likely need a card to hold the charge).

 

[jyyz]

Out of interest has this happened to anyone else?

Machine running fine after revive however there was a worrying crackle during the boot failure.

I had this happen with my 16" M1 Max. Had to take it in to Apple. The revive did not work, and in the end, I had to get a full logic board replacement...

 

[promised]

I had this happen with my 16" M1 Max. Had to take it in to Apple. The revive did not work, and in the end, I had to get a full logic board replacement...

Was the logic board replacement under warranty and about how long did it take for you to get your macbook back? I have a similar issue with my MBP 14 and they couldn't figure out if it was hardware or software issue at the store, was just sent off for repairs today.

 

[jyyz]

Yes. The machine was a month old at the time. They wanted to exchange it for a new one, but there was no stock. It took a while for the logic board to get in. A little over a week after I dropped it off.

 

[promised]

My is 2 months old, barely used because I was on break. I guess we just got unlucky.