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Enilro

macrumors newbie
Original poster
Sep 7, 2018
6
0
Philippines.
hello everyone, im signed up recently to post this because now im experiencing mac issues.

im just a gamer playing a mac sierra ( my dad chose mac. ) and installed the necessary programs for playing, here are the apps i just run:

chrome
discord
steam
malwarebytes for scanning

seriously, i only use other programs when i need to.
comes sep 8, im playing some game not mentioning, then suddenly the screen goes distorted something i cant explain, then it resumed but the screen now is kinda messed up like heck. so i restarted
now basically im panicking now cause, the same issues just happened like 4 times!!! i was frustrated and worried and concerned and more, then i figured out.
a while ago i ran etrecheck to see the issue, then look for major issue and now i was surprised.

the mac has experienced kernel panics, please see the crash for further issues

i googled up kernel panics and now i know what it is, now im concerned,

what do i do first? im thinking of rebooting into safe mode first and see if it happens there.

i never EVER experienced kernel panics before, its just this day i experienced them, 4 times.
the only thing i did before was mess with bluestacks and install apk in it. then some ordinary playing games

thank you for replying and helping me out

- Enilro, a Macbook Newbie
 
hi good sir, thanks for replying, the particular issue only happens when im playing games.

Great, we have isolated your problem as a software issue.

Continue with the "Software troubleshooting" steps of the article. Its either corrupted OS extensions/plugins/kernels or corrupted 3rd-party extensions/plugins/kernels.

Or these games are not optimised for your mac.

Its more than likely a 3rd-party issue, have you un-installed and reinstalled the games?
 
Great, we have isolated your problem as a software issue.

Continue with the "Software troubleshooting" steps of the article. Its either corrupted OS extensions/plugins/kernels or corrupted 3rd-party extensions/plugins/kernels.

Or these games are not optimised for your mac.

Its more than likely a 3rd-party issue, have you un-installed and reinstalled the games?
hmm thanks, ill try to uninstall everything i know and reinstall them back, the only games that made the kernel panic are the steam games and bluestacks, guess ill delete my bluestacks.

im very lucky its only software, it could be a headache if it is a damn hardware issue
[doublepost=1536451415][/doublepost]
Great, we have isolated your problem as a software issue.

Continue with the "Software troubleshooting" steps of the article. Its either corrupted OS extensions/plugins/kernels or corrupted 3rd-party extensions/plugins/kernels.

Or these games are not optimised for your mac.

Its more than likely a 3rd-party issue, have you un-installed and reinstalled the games?
also good sir, i updated the software but after it restarted, the apple logo appears and the bar is full but it doesnt load.

i fixed the issue by repairing the disk, no issue and restarted again, this time the bar is empty without loading, but it still loaded me to the users screen and thus, stuff went normal.

the only things i know i can think of is update to high sierra or reinstall the os, if both fails then ill fresh install os.




edit: i safe booted and seems like the 2 issues i was complaining about seems to be fixed, ill try to keep playing if it still persists
 
Last edited:
the crashes still occur, im really concerned now.


when all solutions wont work, ill reinstall os .


the apps that cause the issue are bluestacks, geometry dash using wine, and steam games.
anyone please help!


report:
Process: cleanup_installer [53]
Path: /macOS Install Data/*/cleanup_installer
Identifier: cleanup_installer
Version: 1073.8
Code Type: X86-64 (Native)
Parent Process: launchd [1]
Responsible: cleanup_installer [53]
User ID: 0

Date/Time: 2018-09-09 09:16:44.773 +0800
OS Version: Mac OS X 10.12.6 (16G1510)
Report Version: 12
Anonymous UUID: D977DF42-3BA8-281D-1A72-2915F61E0D74


Time Awake Since Boot: 32 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

Termination Reason: DYLD, [0x4] Symbol missing

Dyld Error Message:
Symbol not found: _syslog$DARWIN_EXTSN
Referenced from: /macOS Install Data/*/cleanup_installer (which was built for Mac OS X 10.13)
Expected in: /usr/lib/libSystem.B.dylib

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 dyld 0x000000011bc709ee __abort_with_payload + 10
1 dyld 0x000000011bc7043b abort_with_payload_wrapper_internal + 90
2 dyld 0x000000011bc70464 abort_with_payload + 9
3 dyld 0x000000011bc4b793 dyld::halt(char const*) + 361
4 dyld 0x000000011bc4b89e dyld::fastBindLazySymbol(ImageLoader**, unsigned long) + 139
5 libdyld.dylib 0x00000001114c9282 dyld_stub_binder + 282
6 ??? 0x000000010f274008 0 + 4549197832
7 libdyld.dylib 0x00000001114cd235 start + 1

Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000002000209 rbx: 0x0000000000000004 rcx: 0x00007fff5098cb38 rdx: 0x00007fff5098cfb0
rdi: 0x0000000000000006 rsi: 0x0000000000000004 rbp: 0x00007fff5098cb90 rsp: 0x00007fff5098cb38
r8: 0x00007fff5098cbb0 r9: 0x0000000000000000 r10: 0x0000000000000077 r11: 0x0000000000000246
r12: 0x0000000000000077 r13: 0x00007fff5098cfb0 r14: 0x0000000000000006 r15: 0x0000000000000000
rip: 0x000000011bc709ee rfl: 0x0000000000000246 cr2: 0x000000010fdcc000

Logical CPU: 0
Error Code: 0x02000209
Trap Number: 133


Binary Images:
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0x113594000 - 0x1136e1ffb com.apple.CoreText (352.0 - 544.18) <B883809B-561B-31C5-949E-D2564B6F808A> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x1137a6000 - 0x113909ff7 com.apple.ImageIO.framework (3.3.0 - 1599.13) <02485BF4-7DF2-3F3D-8094-EB827BD1B4C5> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x1139a9000 - 0x113a17ff7 com.apple.ApplicationServices.ATS (377 - 422.3) <6F127D0C-AF9F-3CB4-B85A-42BF7A0E3045> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS
0x113a47000 - 0x113af1ff7 com.apple.ColorSync (4.12.0 - 502.2) <ACA4001E-A0E3-33F6-9CD6-EEC2AA15E322> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync
0x113b3f000 - 0x113b90fff com.apple.HIServices (1.22 - 593) <045870A9-1D92-3FEF-8722-671E99A35E71> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices
0x113bc9000 - 0x113bd8ff3 com.apple.LangAnalysis (1.7.0 - 1.7.0) <2CBE7F61-2056-3F96-99A1-0D527796AFA6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis
0x113be7000 - 0x113c34fff com.apple.print.framework.PrintCore (12 - 491) <5027FD58-F0EE-33E4-8577-934CA06CD2AF> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore
0x113c67000 - 0x113ca2fff com.apple.QD (3.12 - 313) <B339C41D-8CDF-3342-8414-F9717DCCADD4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD
0x113cce000 - 0x113cd9fff com.apple.speech.synthesis.framework (6.6.2 - 6.6.2) <7853EFF4-62B9-394E-B7B8-41A645656820> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x113cf1000 - 0x113cf1fff com.apple.Accelerate (1.11 - Accelerate 1.11) <D6A08A72-7758-3CA8-813D-105F6E313E67> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x113cfb000 - 0x11433bfe3 com.apple.vImage (8.1 - ???) <4C535C25-EF87-35BE-9BE8-D080A5C24084> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage
0x1143ad000 - 0x1143adfff com.apple.Accelerate.vecLib (3.11 - vecLib 3.11) <A2FC8240-F62F-3A23-AB10-8CE6B56AF476> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib
0x1143b7000 - 0x114504ff7 libvDSP.dylib (600.60.1) <F46DF4CB-864D-3541-9913-60521FCBBF4A> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib
0x114519000 - 0x114530fff libBNNS.dylib (15) <26F32264-148E-35E5-A280-CA035CB3D6F0> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBNNS.dylib
0x114538000 - 0x11453efff libQuadrature.dylib (3) <EF56C8E6-DE22-3C69-B543-A8648F335FDD> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libQuadrature.dylib
0x114548000 - 0x1145fffe3 libvMisc.dylib (600.60.1) <F8770D18-FD5D-31C3-9FBA-D9E39B14247A> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvMisc.dylib
0x114610000 - 0x114a1bfff libLAPACK.dylib (1185.50.4) <51B2BABA-F736-3663-885A-65A8991D3560> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib
0x114a83000 - 0x114c4afef libBLAS.dylib (1185.50.4) <7AF8DB9A-E33B-30EB-8767-87AFB951E231> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
0x114c76000 - 0x114c8cfff libLinearAlgebra.dylib (1185.50.4) <0EC25E70-05DC-3615-85B6-81721566CF1D> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLinearAlgebra.dylib
0x114c99000 - 0x114cacff7 libSparseBLAS.dylib (1185.50.4) <0BDCF6A7-0228-3719-81C7-B6EBC7911320> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libSparseBLAS.dylib
0x114cb4000 - 0x114de3fff libFontParser.dylib (194.14) <35E2D4A9-8B28-33FB-8C60-8F57D249F6B0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontParser.dylib
0x114e6f000 - 0x114eb9ff7 libFontRegistry.dylib (196.7) <79411CB6-A093-333A-B669-CEC00B4D5C8E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x114eee000 - 0x114f11fff libJPEG.dylib (1599.13) <3A0067C0-60E1-3CF6-AA26-64CA6428E4BB> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x114f1a000 - 0x114f68ff7 libTIFF.dylib (1599.13) <4B84F502-7F4C-3A21-812D-5B0442FDFAF9> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x114f7f000 - 0x114fa5fff libPng.dylib (1599.13) <9E8B004C-A532-3DBE-865C-E1A606E16AAF> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x114fb8000 - 0x114fbcfff libGIF.dylib (1599.13) <1B88A605-C756-36D7-9E3F-570B9A404749> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x114fc3000 - 0x1150b4ff7 libJP2.dylib (1599.13) <89654B36-38DC-38FF-9BEE-6755CC964C1C> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x1150df000 - 0x1150e1ff3 libRadiance.dylib (1599.13) <3B14C3B1-D4B2-3680-997E-D01DB99634DB> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x1150e7000 - 0x1150fdff7 libcompression.dylib (39) <BDAA8CC7-0BFC-36EC-9E75-58BDC15AC3B6> /usr/lib/libcompression.dylib
0x11510a000 - 0x11519597f com.apple.AppleJPEG (1.0 - 1) <B9E9570D-04A4-34E4-B756-D200043B25B8> /System/Library/PrivateFrameworks/AppleJPEG.framework/Versions/A/AppleJPEG
0x1151ff000 - 0x115205ffb com.apple.IOSurface (159.12 - 159.12) <E3D6FCED-F938-30A3-AD08-0998B674A492> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x115217000 - 0x11523fff7 com.apple.MultitouchSupport.framework (368.16 - 368.16) <BE2D8EB3-B5DE-3E89-BC12-830BA2D952D0> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/MultitouchSupport
0x115255000 - 0x1152a8ff7 libcups.2.dylib (450.2) <5CEE3B77-95D9-346D-8A7B-4EB04BFE1610> /usr/lib/libcups.2.dylib
0x1152c1000 - 0x1152daff7 com.apple.Kerberos (3.0 - 1) <B9D242EB-E325-3A21-9812-C77CBBFB0D51> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x1152f8000 - 0x115329ff7 com.apple.GSS (4.0 - 2.0) <30A77A95-CBD4-3BD7-9BFF-8426071F5D9D> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x115351000 - 0x11536dffb libresolv.9.dylib (64) <A244AE4C-00B0-396C-98FF-97FE4DB3DA30> /usr/lib/libresolv.9.dylib
0x11537d000 - 0x11546fff7 libiconv.2.dylib (50) <42125B35-81D7-3FC4-9475-A26DBE10884D> /usr/lib/libiconv.2.dylib
0x115487000 - 0x1154fdff3 com.apple.Heimdal (4.0 - 2.0) <9541C717-96FF-32D3-8F0B-5048525DAA70> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x115536000 - 0x11553bff7 libheimdal-asn1.dylib (498.50.9) <92C953A2-5E1D-39E9-875E-92F29A12D6FB> /usr/lib/libheimdal-asn1.dylib
0x115545000 - 0x115550ff7 com.apple.OpenDirectory (10.12 - 194) <4298FFD0-B1A7-3064-AF5B-708B3FA38671> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x115566000 - 0x11556fffb com.apple.CommonAuth (4.0 - 2.0) <44E4467E-90BB-3CC4-9E57-9B09D7E90081> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x115577000 - 0x115590ffb com.apple.CFOpenDirectory (10.12 - 194) <A64E9A01-3F6E-36EA-9C10-88C564A68C9D> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory.framework/Versions/A/CFOpenDirectory
0x1155b3000 - 0x115628fff com.apple.securityfoundation (6.0 - 55132.50.7) <D5B195D1-9897-3553-A210-53E35099DA70> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
0x11566b000 - 0x1156f8fff com.apple.audio.CoreAudio (4.3.0 - 4.3.0) <78767F88-91D4-31CE-AAC6-1F9407F479BB> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x115723000 - 0x11592fff7 com.apple.audio.toolbox.AudioToolbox (1.14 - 1.14) <1F4026C6-23C1-39E8-823D-72298FECF75C> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x115a49000 - 0x115c00fff com.apple.LanguageModeling (1.0 - 123.2.5) <A8CA965F-0399-310D-91C3-B93DDDE9A442> /System/Library/PrivateFrameworks/LanguageModeling.framework/Versions/A/LanguageModeling
0x115c37000 - 0x115c4dff7 libmarisa.dylib (5) <9030D214-5D0F-30CB-AC03-902C63909362> /usr/lib/libmarisa.dylib
0x115c5e000 - 0x115c69fff libChineseTokenizer.dylib (21) <0886E908-A825-36AF-B94B-2361FD8BC2A1> /usr/lib/libChineseTokenizer.dylib
0x115c79000 - 0x115c89ffb libcmph.dylib (6) <2B5D405E-2D0B-3320-ABD6-622934C86ABE> /usr/lib/libcmph.dylib
0x115c94000 - 0x115f93ff3 com.apple.CoreData (120 - 754.2) <0C9D9D78-758D-318F-9049-D42CC7944363> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x116108000 - 0x116118fff com.apple.CoreEmoji (1.0 - 40.3.3) <E9A28301-2D79-3A97-A046-028258A6ABE5> /System/Library/PrivateFrameworks/CoreEmoji.framework/Versions/A/CoreEmoji
0x116138000 - 0x11613bff3 com.apple.xpc.ServiceManagement (1.0 - 1) <C56EFEF9-C9CD-3948-9448-E7B9FF4C8429> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManagement
0x11614a000 - 0x116173fff libxslt.1.dylib (15.9.1) <A1EFC225-2115-3710-A2FD-B11FDE15B01F> /usr/lib/libxslt.1.dylib
0x11bc47000 - 0x11bc84dc7 dyld (433.5) <322C06B7-8878-311D-888C-C8FD2CA96FF3> /usr/lib/dyld

External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 93
thread_create: 0
thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=100.0M resident=0K(0%) swapped_out_or_unallocated=100.0M(100%)
Writable regions: Total=27.6M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=27.6M(100%)

VIRTUAL REGION
REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
Kernel Alloc Once 8K 2
MALLOC 19.1M 10
MALLOC guard page 16K 4
STACK GUARD 56.0M 2
Stack 8192K 2
__DATA 9352K 178
__LINKEDIT 20.5M 139
__TEXT 79.5M 139
__UNICODE 556K 2
shared memory 8K 3
=========== ======= =======
TOTAL 192.8M 471
 
Last edited:
i troubleshooted the issue, it seems to only happen when i launch the following:

wine
steam games ( zombie defense and realm more specifically )

i tried all i can, to no avail. i guess ill bid adieu to my friends and try to fix this.

please anyone please help. i tried resetting my pram but everytime i could, it takes me to the disk utilities instead.
 
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