Mac Mini Kernel Panic

[nostra999]

Hi, i have a friend with a mac mini who is finding that it keeps crashing sometimes at boot, sometimes when using, i believe that this is a hardware issue, but was wondering if someone else could tell from the following error log what is causing the issue?

Many thanks

===============

Interval Since Last Panic Report: *1500783 sec
Panics Since Last Report: * * * * *2
Anonymous UUID: * * * * * * * * * *1781CDF1-D1BE-4C9D-941E-CD1BC5D07786

Mon Aug 10 19:51:48 2009
panic(cpu 1 caller 0x001AB0FE): Kernel trap at 0x0037566b, type 14=page fault, registers:
CR0: 0x8001003b, CR2: 0x00000001, CR3: 0x01050000, CR4: 0x00000660
EAX: 0x00000001, EBX: 0x00000000, ECX: 0x02d1b4f0, EDX: 0x00000000
CR2: 0x00000001, EBP: 0x1b493e08, ESI: 0x02e4d794, EDI: 0x00000000
EFL: 0x00010246, EIP: 0x0037566b, CS: *0x00000008, DS: *0x01a00010
Error code: 0x00000002

Backtrace (CPU 1), Frame : Return Address (4 potential args on stack)
0x1b493bf8 : 0x12b4c6 (0x45ec20 0x1b493c2c 0x13355c 0x0)
0x1b493c48 : 0x1ab0fe (0x468ecc 0x37566b 0xe 0x468678)
0x1b493d28 : 0x1a1703 (0x1b493d40 0x1 0x1b493e08 0x37566b)
0x1b493d38 : 0x37566b (0xe 0x48 0x1b490010 0x140010)
0x1b493e08 : 0x3758a3 (0x2e4d794 0x1 0x1f 0x1b493e98)
0x1b493eb8 : 0x13cb3b (0x2e4d794 0x1 0x2e4d794 0x19fec4)
0x1b493ee8 : 0x13e43c (0x2d1b7b4 0x1 0x1b493f18 0x2e4d794)
0x1b493f28 : 0x13e29b (0x2d1b7d4 0x2d1b4f0 0x0 0x1)
0x1b493f68 : 0x12947f (0x1 0x2d02d80 0x1b493fc8 0x3e2e3b)
0x1b493fa8 : 0x1aa272 (0xffffffff 0x1 0x1a1cdb 0x2bbe7e0)
0x1b493fc8 : 0x1a1631 (0x0 0x0 0x10 0x2bbe7e0)
Backtrace terminated-invalid frame pointer 0

BSD process name corresponding to current thread: SecurityAgent

Mac OS version:
9J61

Kernel version:
Darwin Kernel Version 9.7.0: Tue Mar 31 22:52:17 PDT 2009; root:xnu-1228.12.14~1/RELEASE_I386
System model name: Macmini2,1 (Mac-F4208EAA)

System uptime in nanoseconds: 26007011983
unloaded kexts:
(none)
loaded kexts:
com.apple.driver.InternalModemSupport 2.4.0 - last loaded 11274475865
com.apple.filesystems.autofs 2.0.2
com.apple.iokit.IOBluetoothSerialManager 2.1.6f8
com.apple.driver.AppleHDAPlatformDriver 1.6.8a3
com.apple.driver.AppleHDA 1.6.8a3
com.apple.driver.AppleUpstreamUserClient 2.7.5
com.apple.iokit.IOFireWireIP 1.7.7
com.apple.Dont_Steal_Mac_OS_X 6.0.3
com.apple.driver.AppleIntelGMA950 5.4.4
com.apple.driver.AppleIntelGMAX3100 5.4.4
com.apple.driver.AppleIntelIntegratedFramebuffer 5.4.4
com.apple.driver.AppleHDAController 1.6.8a3
com.apple.driver.AudioIPCDriver 1.0.6
com.apple.driver.AppleIRController 110
com.apple.driver.ACPI_SMC_PlatformPlugin 3.4.0d10
com.apple.driver.AppleLPC 1.2.12
com.apple.driver.AppleTyMCEDriver 1.0.0d28
com.apple.driver.AirPort.Atheros 319.10.3
com.apple.driver.CSRUSBBluetoothHCIController 2.1.6f8
com.apple.driver.AppleHIDKeyboard 1.0.8b1
com.apple.driver.CSRHIDTransitionDriver 2.1.6f8
com.apple.driver.AppleUSBHIDMouse 1.2.3f1
com.apple.driver.AppleUSBMergeNub 3.4.3
com.apple.driver.PioneerSuperDrive 2.0.7
com.apple.iokit.SCSITaskUserClient 2.0.9
com.apple.driver.XsanFilter 2.7.91
com.apple.iokit.IOATAPIProtocolTransport 1.5.2
com.apple.driver.AppleFileSystemDriver 1.1.0
com.apple.iokit.IOAHCIBlockStorage 1.2.1
com.apple.driver.AppleUSBHub 3.4.0
com.apple.iokit.IOUSBUserClient 3.3.1
com.apple.driver.AppleFWOHCI 3.8.2
com.apple.driver.AppleAHCIPort 1.6.0
com.apple.driver.AppleIntelPIIXATA 2.0.0
com.apple.driver.AppleUSBEHCI 3.4.3
com.apple.driver.AppleUSBUHCI 3.3.5
com.apple.iokit.AppleYukon2 3.1.12b14
com.apple.driver.AppleEFINVRAM 1.2.0
com.apple.driver.AppleRTC 1.2.3
com.apple.driver.AppleHPET 1.4
com.apple.driver.AppleACPIPCI 1.2.4
com.apple.driver.AppleACPIButtons 1.2.4
com.apple.driver.AppleSMBIOS 1.4
com.apple.driver.AppleACPIEC 1.2.4
com.apple.driver.AppleAPIC 1.4
com.apple.security.seatbelt 107.12
com.apple.nke.applicationfirewall 1.6.77
com.apple.security.TMSafetyNet 3
com.apple.driver.AppleIntelCPUPowerManagement 76.0.0
com.apple.driver.DiskImages 199
com.apple.BootCache 30.4
com.apple.iokit.IOSerialFamily 9.4
com.apple.driver.DspFuncLib 1.6.8a3
com.apple.iokit.IOHDAFamily 1.6.8a3
com.apple.iokit.IOAudioFamily 1.6.9fc3
com.apple.kext.OSvKernDSPLib 1.1
com.apple.driver.IOPlatformPluginFamily 3.4.0d10
com.apple.driver.AppleSMC 2.2.1d2
com.apple.iokit.IONDRVSupport 1.7.3
com.apple.iokit.IOGraphicsFamily 1.7.3
com.apple.iokit.IO80211Family 216.1
com.apple.driver.AppleUSBBluetoothHCIController 2.1.6f8
com.apple.iokit.IOBluetoothFamily 2.1.6f8
com.apple.iokit.IOUSBHIDDriver 3.2.2
com.apple.driver.AppleHIDMouse 1.2.3f1
com.apple.driver.AppleUSBComposite 3.2.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.0.9
com.apple.iokit.IOSCSIBlockCommandsDevice 2.0.9
com.apple.iokit.IOBDStorageFamily 1.5
com.apple.iokit.IODVDStorageFamily 1.5
com.apple.iokit.IOCDStorageFamily 1.5
com.apple.iokit.IOSCSIArchitectureModelFamily 2.0.9
com.apple.iokit.IOFireWireFamily 3.4.7
com.apple.iokit.IOAHCIFamily 1.5.0
com.apple.iokit.IOATAFamily 2.0.1
com.apple.iokit.IOUSBFamily 3.4.3
com.apple.iokit.IONetworkingFamily 1.6.1
com.apple.driver.AppleEFIRuntime 1.2.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.iokit.IOStorageFamily 1.5.6
com.apple.iokit.IOHIDFamily 1.5.5
com.apple.driver.AppleACPIPlatform 1.2.4
com.apple.iokit.IOACPIFamily 1.2.0
com.apple.iokit.IOPCIFamily 2.6

 

[geoffreak]

It looks to me that the bluetooth or USB controller is at fault. You will need to stop by an Apple store and have it looked at because this will require a logic board replacement (I hope your friend has AppleCare as logic boards are expensive).

 

[nostra999]

Hi, thanks for the suggestion. Unfortunately the mac mini is over 12 months old and without apple care

 

[geoffreak]

You can still have it looked at by Apple and have them quote you the cost of repairs. It could be a simple fix, but you won't know until you go.

Have you tried reinstalling Mac OSX? This will really prove if this is a hardware or software problem.

 

[nostra999]

I have asked them to do this but from what i can tell (they may be doing it wrong) the kernel panic happens when booting into the boot disk software also, so as far as i can tell i don't think they are able to re-install.

 

[geoffreak]

If that is true, the problem is absolutely hardware related.

 

[kilowattradio]

I have asked them to do this but from what i can tell (they may be doing it wrong) the kernel panic happens when booting into the boot disk software also, so as far as i can tell i don't think they are able to re-install.

Has your friend done a hardware test? Boot from the install DVD and hold down the D key. Make sure ONLY the mouse, keyboard and monitor is connected to the mac mini or you can get false positives.

 

[nostra999]

Hi, they ran the diagnostics disk and it returned the following error:

4MEM/4/4000000:00180044 Pass Number 1

Pretty much confirms that it is a hardware issue, i am hoping that this suggests that a RAM stick is broken, as this is much cheaper to replace that a logic board, what's your thoughts?

Cheers

 

[nostra999]

Hi all, just to give an update i replaced out the memory in the mac mini and all appears well.

Thanks to all that provided input