Mac Photos refusing to show RAW photos?

[alexjholland]

Hey, I've got an issue with my Olympus TG-5 camera and MacOS Photos.

I am shooting in RAW + JPEG, although - sadly - MacOS still doesn't have a RAW codec for the TG-5!

So, I'd expect my pictures to appear in JPEG-only mode in Photos, until the RAW codec is released.

But instead, they are invisible - I cannot see any of my imported photos!

I've confirmed it's RAW that's causing them to disappear, by switching the camera into JPEG-only mode. Sure enough, the pictures shot purely in JPEG appear in MacOS Photos, exactly as they're meant to.

Obviously I could stop shooting in RAW, but:

• I bought the TG-5 partly for RAW. I'd like my pictures - one day - available in RAW.
• I have several months of pictures shot in RAW + JPEG that I cannot access!

My workflow is importing into MacOS Photos, then doing edits and uploads to Instagram from my iPhone, using Snapseed. Therefore, suggestions about using other programs wouldn't be helpful.

I've got Adobe's DNG converter which allows me to take the RAW images imported manually and convert them, but it's total hassle.

I'd be quite happy just using the JPEGs for my Instagram for the next few months, until the RAWs are available. Sadly Apple seems to be making me choose!

Any tips?

Presumably my photos exist, somewhere?

Thanks!

 

[simonsi]

On the memory card do you see both RAW and jpeg seperate files? Or is it using a jpeg embedded in the RAW file, which as you don't yet have a codec, it can't display???

 

[robgendreau]

You sort of ruled out tips, since you wanna use Apple products for the raw files, but Apple products don't work with the raw files. But as far as finding the RAWs themselves, have you looked in the library package? they might be there, it's just that Photos can't generate a JPEG for Photos to use.

Perhaps Photos imported them into there and just left them. Rather uncool, but check. Instead of Photos you might use Image Capture to import and leave them out in accessible folders so that you could use DNG converter on folders full if you want to work in raw in Photos.

 

[mofunk]

On Apple's website somewhere they will list all the Cameras updates especially for RAW files. This camera is a year old and should have been included in those cameras.

Here is the current list
Apple Raw Support
https://support.apple.com/en-us/HT207972

Video
https://support.apple.com/en-us/HT204203

Adobe
https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html

For some reason your camera is listed on the Final Cut list of cameras. Unless its under another name, which I doubt, but its not listed. What you can try to do is see if you can video RAW images in Image Capture app on your Mac.

I tried looking for the Camera RAW update and I didn't see one. Then I searched online to see if anyone else is having that problem. And Yes, there are a lot of threads dating back from when the camera was released. The best you can do is try contacting Apple or Olympus?


https://www.dpreview.com/forums/thread/4181099

Maybe try selling the camera to someone and find another camera that supports RAW. The links I posted indicated that maybe LR will support it. ON 1 is a no go for now. Good luck

 

[MCAsan]

Maybe time to move on to a different camera, different development app, or both.

 

[dwig]

There seems to be a lot of clueless replies so far. The TG-5 is relatively new and one of, if not "the", best in class. it also does shoot RAW.

@OP: For the time being, I would suggest that you need to accept that accessing the RAW files from your TG-5 will be a hassle until up move to a more frequently updated application that provides its own RAW conversion engine.

You could use Adobe's DNG Converter to batch convert or you could manually copy your images from the card to a folder on you Mac, avoiding any and all OS provided (including Photos) tools other than Finder. Then make a separate folder that only contains copies of the JPEGs. Then import the pictures into Photos using the JPEG-only folder as your source. This would bypass the macOS & Photos realizing that they are RAW versions, pairing the JPEGs and RAWs, and then not displaying the images because it can handle the RAW version even though it could work with the JPEG.

In the long run, you should consider replacing Photos with an application that provides its own RAW conversion ability and it more frequently updated to support new cameras.

 

[mofunk]

Yeah I googled and found that this camera came out in 2017. Since the OP is in the UK I made sure that the UK and US versions were listed under the same name. I found several post on DPreview and Apple asking the same question. One person mentioned that they tried contacting ON-1.

In the past I remember that the manufacture must release the info to Apple, Adobe,etc in order for them to release a RAW converter. At this stage of the game, its really odd that a company that has been doing it in the past hasn't done so after month of releasing a camera. The only option is to contact Olympus.

 

[dwig]

...
In the past I remember that the manufacture must release the info to Apple, Adobe,etc in order for them to release a RAW converter. ...

Not only that, but the software manufacturers must then act on the information. Since the OP states that the Adobe DNG Converter does work, either Olympus has "published" the information or Adobe has reverse engineered the files. I would expect Lightroom to handle the files as well the ACR in Photoshop and Photoshop Elements.

Most 3rd party software relies on others to provide their RAW conversion daemon. There is one such daemon that several name brand apps use that, from what I've read, is often slow in releasing updates to accommodate "minor" cameras such at the TG-5, just as Apple doesn't ever seem concerned about similar new cameras.

 

[Alexander.Of.Oz]

Try darktable, it has support for this camera, is a free program to use, and doesn't take that long to learn how to use it.

 

[alexjholland]

On the memory card do you see both RAW and jpeg seperate files? Or is it using a jpeg embedded in the RAW file, which as you don't yet have a codec, it can't display???

Both RAW and JPEG files, with the RAW as .ORF.

[doublepost=1523517852][/doublepost]

You sort of ruled out tips, since you wanna use Apple products for the raw files, but Apple products don't work with the raw files. But as far as finding the RAWs themselves, have you looked in the library package? they might be there, it's just that Photos can't generate a JPEG for Photos to use.

Perhaps Photos imported them into there and just left them. Rather uncool, but check. Instead of Photos you might use Image Capture to import and leave them out in accessible folders so that you could use DNG converter on folders full if you want to work in raw in Photos.

It doesn't appear any .ORF files are inside the package..
[doublepost=1523518052][/doublepost]

There seems to be a lot of clueless replies so far. The TG-5 is relatively new and one of, if not "the", best in class. it also does shoot RAW.

@OP: For the time being, I would suggest that you need to accept that accessing the RAW files from your TG-5 will be a hassle until up move to a more frequently updated application that provides its own RAW conversion engine.

You could use Adobe's DNG Converter to batch convert or you could manually copy your images from the card to a folder on you Mac, avoiding any and all OS provided (including Photos) tools other than Finder. Then make a separate folder that only contains copies of the JPEGs. Then import the pictures into Photos using the JPEG-only folder as your source. This would bypass the macOS & Photos realizing that they are RAW versions, pairing the JPEGs and RAWs, and then not displaying the images because it can handle the RAW version even though it could work with the JPEG.

In the long run, you should consider replacing Photos with an application that provides its own RAW conversion ability and it more frequently updated to support new cameras.

Most helpful comment so far.

As you understand, the TG-5 is the best waterproof compact on the market - it's not getting sold.

Agreed, I'm going to manually import from the card for now; placing them into a folder and dragging the JPEGs over, while keeping the .ORF in a folder until such time as I can use them.

I might decide to manually convert individual .ORF into .DNG files, if they're really compelling.

Arguably, that's probably a waste of time for Instagram?

 

[Works4Me]

I had the same issue with this camera, FWIW. I've taken to using Lightroom to process pics, then covert to high quality jpegs, and import to Photos as required. Apple is often so slow to support RAW for various cameras - not just the TG5. I really wish Cook (or somebody) would do something about this!

 

[robgendreau]

I had success with another Olympus camera that wasn't supported by spoofing the exif info so that it thought it was an earlier E-M10. You an use exiftool to do this, and I seem to recall you use the Model namespace. Might be too much hassle vs just using another raw converter rather than Apple's though.

 

[Ove]

Hey, I've got an issue with my Olympus TG-5 camera and MacOS Photos.

I am shooting in RAW + JPEG, although - sadly - MacOS still doesn't have a RAW codec for the TG-5!

So, I'd expect my pictures to appear in JPEG-only mode in Photos, until the RAW codec is released.

But instead, they are invisible - I cannot see any of my imported photos!

I've confirmed it's RAW that's causing them to disappear, by switching the camera into JPEG-only mode. Sure enough, the pictures shot purely in JPEG appear in MacOS Photos, exactly as they're meant to.

Obviously I could stop shooting in RAW, but:

• I bought the TG-5 partly for RAW. I'd like my pictures - one day - available in RAW.
• I have several months of pictures shot in RAW + JPEG that I cannot access!

My workflow is importing into MacOS Photos, then doing edits and uploads to Instagram from my iPhone, using Snapseed. Therefore, suggestions about using other programs wouldn't be helpful.

I've got Adobe's DNG converter which allows me to take the RAW images imported manually and convert them, but it's total hassle.

I'd be quite happy just using the JPEGs for my Instagram for the next few months, until the RAWs are available. Sadly Apple seems to be making me choose!

Any tips?

Presumably my photos exist, somewhere?

Thanks!

[doublepost=1534072115][/doublepost]I have been looking for some solutions making my TG5 RAW's available i Photos. I was able to copy the files from TG5 to my iMac using Finder - then it is possible to read the RAW files using the Affinity Photo app. Affinity is able to export the photo in other formats - however not in another more readable raw format. However Affinity is not for free.
I found a free app called

Hey, I've got an issue with my Olympus TG-5 camera and MacOS Photos.

I am shooting in RAW + JPEG, although - sadly - MacOS still doesn't have a RAW codec for the TG-5!

So, I'd expect my pictures to appear in JPEG-only mode in Photos, until the RAW codec is released.

But instead, they are invisible - I cannot see any of my imported photos!

I've confirmed it's RAW that's causing them to disappear, by switching the camera into JPEG-only mode. Sure enough, the pictures shot purely in JPEG appear in MacOS Photos, exactly as they're meant to.

Obviously I could stop shooting in RAW, but:

• I bought the TG-5 partly for RAW. I'd like my pictures - one day - available in RAW.
• I have several months of pictures shot in RAW + JPEG that I cannot access!

My workflow is importing into MacOS Photos, then doing edits and uploads to Instagram from my iPhone, using Snapseed. Therefore, suggestions about using other programs wouldn't be helpful.

I've got Adobe's DNG converter which allows me to take the RAW images imported manually and convert them, but it's total hassle.

I'd be quite happy just using the JPEGs for my Instagram for the next few months, until the RAWs are available. Sadly Apple seems to be making me choose!

Any tips?

Presumably my photos exist, somewhere?

Thanks!

[doublepost=1534072792][/doublepost]I was able to copy the RAW files from my TG5 using Finder. The Affinity Photo app is able to read the TG5 RAW files and export to other formats - however it is not possible to export into a more Photos-readable RAW format. Anyway - this is not a great solution and Affinity is not free.
It might be possible to use the free FastRawViewer app - but I have not tried.

 

[kallisti]

Thank you for posting this. While I don't have a solution for you, your post introduced me to a camera I wasn't aware of. I use LR, so the RAW issue won't affect me. But I've been thinking about an underwater camera now that my kiddo is swimming and this seems like a great camera for my needs.

Thanks for making me aware of it. Bummer it isn't working for your workflow

 

[Clix Pix]

Fast Raw Viewer should work -- they've already got the codec for Sony's new RX100 M VI, which just came out in July. It's a very fast program, makes it easy and speedy to look through all your RAW images and then convert.

 

[kallisti]

I hesitate to write this. I bought the Olympus Tough TG-5 camera and have ended up disappointed. I'm happy it can shoot underwater. I'm happy it can produce RAW files. But the experience using it reminded my why I hate P&S cameras in general.

The menus are not intuitive at all, but I figured them out. Not fun or pleasant to use, however. The back LCD scratched on first use leaving it next to our pool. Not sure if it is Gorilla glass or what, but it is very prone to scratches.

The main thing is, the IQ of the images produced by the camera is atrocious. I know, the best camera is the one you have with you. But the quality of the images I've gotten from it are abysmal by my standards--only fit for sharing pics of my kiddo with family. On par with iPhone pics.

I would only use this camera in situations where I have no other option and even then would have to ask myself if it would have been better to not take any pic at all rather than end up with the files I've been seeing from this camera.

This is perhaps the best camera at this price point for this application. It may be adequate and worth it for some people, but it hasn't been for me. If you are thinking about it, your expectations should be "would I be happy with the image quality of an iPhone that could shoot underwater"? If the answer is yes, then go for it. If the answer is no, then you need to look for an underwater housing for your camera of choice.

 

[Cheese&Apple]

I hesitate to write this. I bought the Olympus Tough TG-5 camera and have ended up disappointed. I'm happy it can shoot underwater. I'm happy it can produce RAW files. But the experience using it reminded my why I hate P&S cameras in general.

The menus are not intuitive at all, but I figured them out. Not fun or pleasant to use, however. The back LCD scratched on first use leaving it next to our pool. Not sure if it is Gorilla glass or what, but it is very prone to scratches.

The main thing is, the IQ of the images produced by the camera is atrocious. I know, the best camera is the one you have with you. But the quality of the images I've gotten from it are abysmal by my standards--only fit for sharing pics of my kiddo with family. On par with iPhone pics.

I would only use this camera in situations where I have no other option and even then would have to ask myself if it would have been better to not take any pic at all rather than end up with the files I've been seeing from this camera.

This is perhaps the best camera at this price point for this application. It may be adequate and worth it for some people, but it hasn't been for me. If you are thinking about it, your expectations should be "would I be happy with the image quality of an iPhone that could shoot underwater"? If the answer is yes, then go for it. If the answer is no, then you need to look for an underwater housing for your camera of choice.

Unfortunately, this was my experience with the TG-4 I bought a couple years ago. Doesn't really matter how you package it, it's still a point and shoot camera.

I enjoy underwater photography and plan to do more, so this leaves me exploring other options. Unfortunately, none are inexpensive but, for me, buying the TG-4 and not using it isn't cheap either.

Right now I'm looking at a housing for a Canon M5 that I got earlier this year and will likely try the Sea Frogs/Meikon housing. Big difference in material, depth rating and price between this and high-end housings but I don't plan on going very deep.