Hi everyone,
Just a question for all of you old-school Mac Pro 1,1 owners: have you had any problems with running certain software on your venerable beast? I'm running 10.11.6, using the wonderful Pike 64- to 32-bit thunking hack, and I've never had a problem before, until now...
As you might have guessed from the title, I've been having issues with the Luminar application (it's a MacPhun product). I installed it, and it was working as a stand-alone application, but the Photos extension wouldn't work. So I contacted their support, and we went through the usual "delete the app using AppCleaner, reinstall it, etc etc". At that point the Photos extension still didn't work, but unfortunately I couldn't even load a photo without it crashing too.
So I've actually gone backwards since I contacted their support team. Now the software is basically unusable to me.
To make matters worse, during one of the later emails, they asked for a screen shot of "About My Mac", which I duly provided. They then said (the paraphrasing is mine), "Oh, bad luck, your Mac is too old and we don't support it. Our shiny new application is too futuristic." Erm, as much as I tried to tell them that no other software has had a problem, and that it was working better previously, they have essentially blanked me.
Has anyone heard of this before? It doesn't seem reasonable to me, given what I know of the thunking hack, but I'd like to canvas other opinions.
(I have Crash Report files, but I don't know how to read them, if it would help. Perhaps I could also post the email exchange if it would be useful.)
Thanks in advance!
Just a question for all of you old-school Mac Pro 1,1 owners: have you had any problems with running certain software on your venerable beast? I'm running 10.11.6, using the wonderful Pike 64- to 32-bit thunking hack, and I've never had a problem before, until now...
As you might have guessed from the title, I've been having issues with the Luminar application (it's a MacPhun product). I installed it, and it was working as a stand-alone application, but the Photos extension wouldn't work. So I contacted their support, and we went through the usual "delete the app using AppCleaner, reinstall it, etc etc". At that point the Photos extension still didn't work, but unfortunately I couldn't even load a photo without it crashing too.
So I've actually gone backwards since I contacted their support team. Now the software is basically unusable to me.
To make matters worse, during one of the later emails, they asked for a screen shot of "About My Mac", which I duly provided. They then said (the paraphrasing is mine), "Oh, bad luck, your Mac is too old and we don't support it. Our shiny new application is too futuristic." Erm, as much as I tried to tell them that no other software has had a problem, and that it was working better previously, they have essentially blanked me.
Has anyone heard of this before? It doesn't seem reasonable to me, given what I know of the thunking hack, but I'd like to canvas other opinions.
(I have Crash Report files, but I don't know how to read them, if it would help. Perhaps I could also post the email exchange if it would be useful.)
Thanks in advance!