Hello
I have been experiencing many problems with a 2013 Mac Pro with unexpected power-offs and freezes. Making the system unusable.
The system was bought new sealed Dec 2017.
Under warranty I have had 1x D300 replaced, but the problem persisted.
Then another warranty repair replaced the other D300, CPU Riser Card and CPU and the Logic / Interconnect board.
However the problem is still there.
I have an inkling that the Logic / Interconnect board was not replaced despite claims that it was.
Despite the 'proof' from the genius bar work authorisation sheet - is there any way to identify the board from Apple System Report so I can prove it has not been changed ?
I took screenshots of every page of the System Report before the repairs which may prove ?
Thanks
To clarify I am referring to the below part :
I have been experiencing many problems with a 2013 Mac Pro with unexpected power-offs and freezes. Making the system unusable.
The system was bought new sealed Dec 2017.
Under warranty I have had 1x D300 replaced, but the problem persisted.
Then another warranty repair replaced the other D300, CPU Riser Card and CPU and the Logic / Interconnect board.
However the problem is still there.
I have an inkling that the Logic / Interconnect board was not replaced despite claims that it was.
Despite the 'proof' from the genius bar work authorisation sheet - is there any way to identify the board from Apple System Report so I can prove it has not been changed ?
I took screenshots of every page of the System Report before the repairs which may prove ?
Thanks
To clarify I am referring to the below part :