Mac Pro Bent Handles

[Aelita]

I just bought a Mac Pro tower from Ebay for $280, and when I unboxed it I found that the top handles were badly damaged from shipping. They were bent over the side panel so I could barely get it off, and now I don't want to try to put it back on.

Is there a way to detatch the handles and bang them back into shape with a mallet or something? Or is it more worth it to buy an empty Mac Pro casing in better condition? It is pretty scuffed up in general.

 

[handsome pete]

What were the terms of the shipping? I would have the seller or shipper pay for the repair.


I was the seller of a G5 back in the day and also ran into the issue of the shipper dropping it. The seller didn't want to deal with the hassle of the repair on their end so they just returned it and my shipper covered the cost for Apple to install in a new case. Luckily I found a local buyer once I got it back.

 

[AidenShaw]

get professional help

Is there a way to detatch the handles and bang them back into shape with a mallet or something? Or is it more worth it to buy an empty Mac Pro casing in better condition? It is pretty scuffed up in general.

Why not return it to the seller because of poor packaging, or make a claim against the shipper for damage in transit? Does it run, or were the internals damaged as well?

If you really want to keep it, I'd suggesting going to a directory like http://local.yahoo.com and type "metal bending" into the search box. You should be able to find a local metal-working shop that can quickly improve the shape.

Metal responds better to steady pressure than being beaten with a hammer - and a metal-working shop should have vises and clamps and presses to gently push it into a better shape.

 

[Aelita]

Why not return it to the seller because of poor packaging, or make a claim against the shipper for damage in transit? Does it run, or were the internals damaged as well?

Good call. The packaging seemed pretty adequate for protecting it. I'll see what I can do about making a claim against the shipper. The computer runs well, and I feel like I got a pretty good deal on it so I don't want to return it. Although I still need to check all the hard drives and make sure those are working properly.

If you really want to keep it, I'd suggesting going to a directory like http://local.yahoo.com and type "metal bending" into the search box. You should be able to find a local metal-working shop that can quickly improve the shape.

Metal responds better to steady pressure than being beaten with a hammer - and a metal-working shop should have vises and clamps and presses to gently push it into a better shape.

Thanks for the advice before I took a hammer to the thing ! Hopefully I can find someone to repair it quickly because I want to use this computer ASAP.

 

[alphaod]

If you make a claim, prepare to ship it back.

You can be sure the seller isn't just going take you word for it that's it was damaged in transit. He/she will want to see the original box and stuff (also insurance will want to see that too).

 

[JesterJJZ]

I shipped a G4 tower once and got it back with dirt inside. Yes, like earth, soil. As if the box was dropped and the tower fell out into a pile of dirt and the case opened and filled with dirt. They just slapped it back together and called it a day. We took plenty of pictures. It was so messed up all we could do was laugh!

 

[Gav Mack]

I'm quite fortunate that my brother has a workshop, bent ones were straightened almost perfect on the press he had, took two of us to hold it in place nice and still and other to operate. Though these were just badly dinked in and not mangled round to the side.

For shipping the original box is by far the best way but they are increasingly harder to get hold of on ebay.

 

[Aelita]

If you make a claim, prepare to ship it back.

You can be sure the seller isn't just going take you word for it that's it was damaged in transit. He/she will want to see the original box and stuff (also insurance will want to see that too).

Well the seller took my word for it so that's a good thing. I showed him pictures of the damage and the popped bubblewrap and the tears on the inside of the box.

At this point I care more that my computer actually functions 100% than about the dents on the handles. It would just be nice if UPS manned up to this (which they usually don't) because I don't want to get a hernia every time I try to open it and close it.