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swingline

macrumors member
Original poster
Aug 9, 2005
80
0
i've been getting an error screen where my desktop is greyed out and a warning appears telling me to either hit the restart button or hold the power button for a few seconds. i've been troubled by this a few times; twice when i was trying to install parrallels, once when i unplugged my cellphone without ejecting the port, and once when i was trying to play an avi file on vlc player. has anyone else got this problem? does anyone know what's the matter? should i take my mac pro back to apple? i'm just worried that this might turn into a frequent issue. thanks in advance.
 

zwida

macrumors 6502a
Jan 5, 2001
596
26
NYC + Madison, WI
If you're getting repeated kernel panics, you should probably bring it into the genius bar. If you're ONLY getting them when you try to install Parallels or other apps, it could be application related. Even still, repeated kernel panics are a bad sign. I'd suggest bringing it in.
 

apfhex

macrumors 68030
Aug 8, 2006
2,670
5
Northern California
There was a bug with Parallels that caused Mac Pro's to KP, and having one when you unplug your cell phone's memory without ejecting isn't TOO weird, but just using VLC or something, never. I would get it checked out.
 

eva01

macrumors 601
Feb 22, 2005
4,720
1
Gah! Plymouth
have you installed any new hardware recently in it?

Also installing of parallels may be the entire cause for it. Slim chance but possible.
 

swingline

macrumors member
Original poster
Aug 9, 2005
80
0
i have not installed any new hardware and parallels never finished installing on my mac pro. i don't know if this tidbit helps but when the KP occured with the vlc player, i was playing avi files from a dvd disc that i burnt. and also, what's the genius bar? i'm guessing that's just the repair area at the apple store? not sure because ive never had any issues with my g4 powerbook.
 

bradc

macrumors 6502
Mar 17, 2006
263
0
Canader eh
Odd, I'm having the same problems. Lots of Kernel Panics from various Programs or unplugging ext drives. On the Apple Support forums apparently there is a problem with a number of Mac Pro's with build number 8K1079.

To get your build number go About This Mac -> Click 'Version 10.4.7' then your build number will be displayed.
 
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