Mac Pro Warranty

[lesliekkwu]

Ok referring to https://forums.macrumors.com/threads/1127891/

and many similar threads regarding swapping CPU of a mac pro 2010 2.8

I wonder if anyone could provide me an insight regarding the warranty.

Say I swap the cpu from a 2.8 to a 3.2 hex core

anything happened i swap the old 2.8 cpu back.

I wonder will apple know about the swapping (hence voiding my warranty)

any kind of answer/help will be appreciated

 

[ActionableMango]

I don't see how they would know unless you broke something or had lots of scratches around the screws.

Be careful and use the proper tools, which you should do anyway.

Or, if you don't absolutely need to upgrade now, wait till the warranty is over.

 

[Hellhammer]

Unless you remove a "warranty void if removed" sticker or damage something during the installation, your warranty should not be voided. That is the general rule of Apple's warranty.

b. Limitations. The Plan does not cover:
(i) Installation, removal or disposal of the Covered Equipment, or installation, removal, repair, or maintenance of non-Covered Equipment (including accessories, attachments, or other devices such as external modems) or electrical service external to the Covered Equipment;
(ii) Damage to the Covered Equipment caused by accident, abuse, neglect, misuse (including faulty installation, repair, or maintenance by anyone other than Apple or an Apple Authorized Service Provider), unauthorized modification, extreme environment (including extreme temperature or humidity), extreme physical or electrical stress or interference, fluctuation or surges of electrical power, lightning, static electricity, fire, acts of God or other external causes;
(iii) Covered Equipment with a serial number that has been altered, defaced or removed;
(iv) Problems caused by a device that is not the Covered Equipment, including equipment that is not Apple-branded, whether or not purchased at the same time as the Covered Equipment;
(v) Service necessary to comply with the regulations of any government body or agency arising after the date of this Plan;
(vi) The provision of replacement equipment during the period when the Covered Equipment is being repaired;
(vii) Covered Equipment that has been lost or stolen. This Plan only covers Covered Equipment that is returned to Apple in its entirety;
(viii) Cosmetic damage to the Covered Equipment including but not limited to scratches, dents and broken plastic on ports;
(ix) Consumable parts, such as batteries, except in respect of battery coverage under APP for iPod or unless failure has occurred due to a defect in materials and workmanship;
(x) Preventative maintenance on the Covered Equipment;
(xi) Defects caused by normal wear and tear or otherwise due to normal aging of the product; or
(xii) Damage to, or loss of any software or data residing or recorded in the Covered Equipment. When providing repair or replacement service, Apple will use reasonable efforts to reinstall the Covered Equipmentʼs original software configuration and subsequent update releases, but will not provide any recovery or transfer of software or data contained on the serviced unit not originally included in the Covered Equipment. DURING iPOD SERVICE THE CONTENTS OF YOUR iPOD WILL BE DELETED AND THE STORAGE MEDIA REFORMATTED. Your iPod or a replacement iPod will be returned to you as your iPod was configured when originally purchased, subject to applicable updates. Apple may install system software (“iPod OS”) updates as part of your service that will prevent the iPod from reverting to an earlier version of the iPod OS. Third party applications installed on the iPod may not be compatible or work with the iPod as a result of the iPod OS update. You will be responsible for reinstalling all other software programs, data and passwords. Recovery and reinstallation of software programs and user data are not covered under this Plan.

http://images.apple.com/legal/applecare/docs/NA_APP_English_v5.3.pdf

 

[Transporteur]

This is a total grey area. The Apple Care warranty specific to the Mac Pro says nothing about that so theoretically you should be fine.

However, back in the days I called Apple about upgrading my processors in the 2009 DP machine (no lids, custom CPUs) and they said it would void the warranty. Then again, the majority of phone support people have always been more than incapable, and although it does sound valid (considering that the sockets are not lidded), my local AASP said it won't be any problem at all.

Unless you don't break anything during your upgrade problem, your warranty remains. That being said, if you have to send in your machine or take it to a Apple retail store (where the "Geniuses" work), you should at least keep your stock processors.
Unfortunately Apple themselves don't seem to be as unrestricted as AASPs are.

 

[philipma1957]

This is a total grey area. The Apple Care warranty specific to the Mac Pro says nothing about that so theoretically you should be fine.

However, back in the days I called Apple about upgrading my processors in the 2009 DP machine (no lids, custom CPUs) and they said it would void the warranty. Then again, the majority of phone support people have always been more than incapable, and although it does sound valid (considering that the sockets are not lidded), my local AASP said it won't be any problem at all.

Unless you don't break anything during your upgrade problem, your warranty remains. That being said, if you have to send in your machine or take it to a Apple retail store (where the "Geniuses" work), you should at least keep your stock processors.
Unfortunately Apple themselves don't seem to be as unrestricted as AASPs are.

the above is pretty much true. from apple store to apple store your ability to collect on a warranty varies. i have caught repair techs flat out lying to me on one hand (very rare 1 or 2 times ) and on the other hand techs that were good competent and honest (about 10 times at least). My build thread on the upgrade shows that if you don't break anything apple techs are not going to know the difference.

Just look at the photos of the old and new cpus who could tell the difference when looking at the cpus.


https://forums.macrumors.com/threads/1122551/


In no place was a sticker that read removal kills warranty.

 

[Joshuarocks]

Upgrading the processor does not void the warranty.. this is what Apple told me when I upgraded my 2009 2.66 to the w3580 3.33 chip.. that was before I got the 2010 parts to replace the 2009 parts and now I have a 2010 mac pro which only cost me 300 dollars, using the same 2009 case parts.

Please note: the 2009 mac pro is virtually identical to the 2010, except for the GPUS and westmere.

 

[100Years]

Interesting thread -- I've wondered about this myself...

 

[dknightd]

changing the cpu might fall under the "unauthorized modification" claus. But I guess if you change back, and do it cleanly, they might not notice. Or better, get them to authorize the change

 

[lesliekkwu]

the above is pretty much true. from apple store to apple store your ability to collect on a warranty varies. i have caught repair techs flat out lying to me on one hand (very rare 1 or 2 times ) and on the other hand techs that were good competent and honest (about 10 times at least). My build thread on the upgrade shows that if you don't break anything apple techs are not going to know the difference.

Just look at the photos of the old and new cpus who could tell the difference when looking at the cpus.


https://forums.macrumors.com/threads/1122551/


In no place was a sticker that read removal kills warranty.

Ok to be honest, I wanna get a Mac pro 2010 Refurbished model and upgrade the CPU

But the newly release Macbook pro 2011 spring has a higher cost-to-performance ratio

so you kind of have a dilemma here ...

TBH the upgradabilty for Mac pro 2010 sounds far better than a notebook computer...at least you can keep your mac pro for around 4-5 yrs