MacBook Air - I'm charging but it shows 'battery is not charging' (the charger is not the problem)

[gretakacs]

Hello Everyone,
What can I do if my MacBook Air 2020 battery health is normal but the cycle count is only 41? It is extremely slow and even if I'm charging it, it shows 'battery is not charging'. Thanks for any advice!

 

[4sallypat]

Try doing a SMC reset - that fixes most power and battery problems.

SMC RESET

1. Shut down the computer. Leave power cord plugged into Macbook.
2. On the left side of the keyboard, press and hold the Shift, Control, and Option keys while simultaneously holding the power button.
3. After 6 seconds, release all of the keys. You should see the orange light turn to green for a few seconds and then orange again.
4. Turn on your MacBook.

 

[Significant1]

Try doing a SMC reset - that fixes most power and battery problems.

SMC RESET

1. Shut down the computer. Leave power cord plugged into Macbook.
2. On the left side of the keyboard, press and hold the Shift, Control, and Option keys while simultaneously holding the power button.
3. After 6 seconds, release all of the keys. You should see the orange light turn to green for a few seconds and then orange again.
4. Turn on your MacBook.

Will only work, if OP has an intel MBA. M1 doesn't have an SMC.

Hello Everyone,
What can I do if my MacBook Air 2020 battery health is normal but the cycle count is only 41? It is extremely slow and even if I'm charging it, it shows 'battery is not charging'. Thanks for any advice!

Are you using the original charger and is connected directly? I discovered that the original charger would not charge through my usb-hub. Using a 60Watt charger would make charging through my hub work.

Another thing to try, is disabling optimized battery charging in settings.

What Apple suggest:

If your Mac battery status is “Not Charging”

If your Mac isn’t charging, it can mean it paused to protect your battery, its power source is weak, or it’s running at a high performance level.

support.apple.com