Hello everyone, please I need a solution to this problem. Every time I start up my 2015 MacBook Air on both volumes (I use Bootcamp), seconds or even minutes after it randomly crashes. On the mac when I return I don't get the crash report notification, but when I go to the Console I see that there are some errors, the one that best fits the time that the mac crashed is the one below, but I don't think that's what is making the mac crash.
-------------------------------------
Translated Report (Full Report Below)
-------------------------------------
-------------------------------------
Translated Report (Full Report Below)
-------------------------------------
Process: AppleCameraAssistant [458]
Path: /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/Resources/AppleCamera.plugin/Contents/Resources/AppleCameraAssistant
Identifier: AppleCameraAssistant
Version: ???
Code Type: X86-64 (Native)
Parent Process: launchd [1]
User ID: 262
Date/Time: 2023-06-17 11:04:07.1906 -0300
OS Version: macOS 12.6.6 (21G646)
Report Version: 12
Anonymous UUID: D66EBEDD-F086-A48B-9844-69B53EFB2F09
Time Awake Since Boot: 66 seconds
System Integrity Protection: enabled
Crashed Thread: 1 DeviceEventThread
Exception Type: EXC_GUARD (SIGKILL)
Exception Codes: GUARD_TYPE_MACH_PORT
Exception Codes: 0x0000000000000010, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY
Termination Reason: Namespace GUARD, Code 2305845208236949520
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x7ff80de0b3da __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x7ff80de45a6f _pthread_cond_wait + 1249
2 AppleCameraAssistant 0x10bcc7b4e 0x10bcaf000 + 101198
3 AppleCameraAssistant 0x10bcc9152 0x10bcaf000 + 106834
4 AppleCameraAssistant 0x10bcc8f40 0x10bcaf000 + 106304
5 libsystem_kernel.dylib 0x7ff80de0e9d6 mach_msg_server + 355
6 AppleCameraAssistant 0x10bcc8c07 0x10bcaf000 + 105479
7 dyld 0x11529952e start + 462
Thread 1 Crashed:: DeviceEventThread
0 libsystem_kernel.dylib 0x7ff80de088da _kernelrpc_mach_port_deallocate_trap + 10
1 libsystem_kernel.dylib 0x7ff80de099be mach_port_deallocate + 17
2 libsystem_kernel.dylib 0x7ff80de095cb mach_msg_destroy + 32
3 AppleCameraAssistant 0x10bcc83f3 0x10bcaf000 + 103411
4 AppleCameraAssistant 0x10bccb9ef 0x10bcaf000 + 117231
5 CoreFoundation 0x7ff80df0c15b __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
6 CoreFoundation 0x7ff80df0c0c3 __CFRunLoopDoSource0 + 180
7 CoreFoundation 0x7ff80df0be3d __CFRunLoopDoSources0 + 242
8 CoreFoundation 0x7ff80df0a858 __CFRunLoopRun + 892
9 CoreFoundation 0x7ff80df09e1c CFRunLoopRunSpecific + 562
10 CoreFoundation 0x7ff80df91dcb CFRunLoopRun + 40
11 AppleCameraAssistant 0x10bcc8ed8 0x10bcaf000 + 106200
12 libsystem_pthread.dylib 0x7ff80de454e1 _pthread_start + 125
13 libsystem_pthread.dylib 0x7ff80de40f6b thread_start + 15
Thread 2:: S2ISPServicesThread
0 libsystem_kernel.dylib 0x7ff80de0896a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x7ff80de08cd8 mach_msg + 56
2 CoreFoundation 0x7ff80df0c34d __CFRunLoopServiceMachPort + 319
3 CoreFoundation 0x7ff80df0a9d8 __CFRunLoopRun + 1276
4 CoreFoundation 0x7ff80df09e1c CFRunLoopRunSpecific + 562
5 CoreFoundation 0x7ff80df91dcb CFRunLoopRun + 40
6 AppleCameraAssistant 0x10bcc4ba5 0x10bcaf000 + 88997
7 libsystem_pthread.dylib 0x7ff80de454e1 _pthread_start + 125
8 libsystem_pthread.dylib 0x7ff80de40f6b thread_start + 15
Thread 3:
0 libsystem_pthread.dylib 0x7ff80de40f48 start_wqthread + 0
Thread 1 crashed with X86 Thread State (64-bit):
rax: 0x000000000000000f rbx: 0x0000000000000203 rcx: 0x0000700004b328c8 rdx: 0x0000000000000000
rdi: 0x0000000000000203 rsi: 0x0000000000000010 rbp: 0x0000700004b328e0 rsp: 0x0000700004b328c8
r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x00007ff80de09756 r11: 0x0000000000000202
r12: 0x000000010bd1da70 r13: 0x00007fedb8104fd0 r14: 0x0000000000000010 r15: 0x000000010bd1da70
rip: 0x00007ff80de088da rfl: 0x0000000000000202 cr2: 0x00007ffb1d5906d5
Logical CPU: 0
Error Code: 0x01000012
Trap Number: 133
Binary Images:
0x7ff80de07000 - 0x7ff80de3efff libsystem_kernel.dylib (*) <35a199f3-e389-3202-916b-d6662a391f7e> /usr/lib/system/libsystem_kernel.dylib
0x7ff80de3f000 - 0x7ff80de4afff libsystem_pthread.dylib (*) <e5d44afd-2577-3cee-8711-9d8d426229e0> /usr/lib/system/libsystem_pthread.dylib
0x10bcaf000 - 0x10bcdafff AppleCameraAssistant (*) <493a86d3-739e-3b6d-a427-7fd6e5f05b3a> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/Resources/AppleCamera.plugin/Contents/Resources/AppleCameraAssistant
0x115294000 - 0x1152fffff dyld (*) <2517e9fe-884a-3855-8532-92bffba3f81c> /usr/lib/dyld
0x7ff80de8c000 - 0x7ff80e38efff com.apple.CoreFoundation (6.9) <70b99b27-1b5b-33c4-b401-2ecdb80f3303> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=814.7M resident=0K(0%) swapped_out_or_unallocated=814.7M(100%)
Writable regions: Total=77.9M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=77.9M(100%)
VIRTUAL REGION
REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
Activity Tracing 256K 1
Dispatch continuations 32.0M 1
Kernel Alloc Once 8K 1
MALLOC 36.1M 16
MALLOC guard page 16K 4
Mach message 20K 1
ObjC additional data 15K 1
STACK GUARD 56.0M 4
Stack 9752K 4
VM_ALLOCATE 8K 2
__DATA 13.5M 226
__DATA_CONST 8711K 142
__DATA_DIRTY 304K 82
__FONT_DATA 4K 1
__LINKEDIT 645.4M 7
__TEXT 169.3M 242
__UNICODE 592K 1
dyld private memory 1024K 1
mapped file 48K 1
shared memory 28K 3
=========== ======= =======
TOTAL 972.6M 741
-----------
Full Report
-----------
{"app_name":"AppleCameraAssistant","timestamp":"2023-06-17 11:04:32.00 -0300","app_version":"","slice_uuid":"493a86d3-739e-3b6d-a427-7fd6e5f05b3a","build_version":"","platform":1,"share_with_app_devs":0,"is_first_party":1,"bug_type":"309","os_version":"macOS 12.6.6 (21G646)","incident_id":"F9E7E7BF-211D-4F68-8BA7-6814960C6814","name":"AppleCameraAssistant"}
{
"uptime" : 66,
"procLaunch" : "2023-06-17 11:03:39.8509 -0300",
"procRole" : "Unspecified",
"version" : 2,
"userID" : 262,
"deployVersion" : 210,
"modelCode" : "MacBookAir7,2",
"procStartAbsTime" : 39290050357,
"coalitionID" : 503,
"osVersion" : {
"train" : "macOS 12.6.6",
"build" : "21G646",
"releaseType" : "User"
},
"captureTime" : "2023-06-17 11:04:07.1906 -0300",
"incident" : "F9E7E7BF-211D-4F68-8BA7-6814960C6814",
"bug_type" : "309",
"pid" : 458,
"procExitAbsTime" : 65743811690,
"cpuType" : "X86-64",
"procName" : "AppleCameraAssistant",
"procPath" : "\/System\/Library\/Frameworks\/CoreMediaIO.framework\/Versions\/A\/Resources\/AppleCamera.plugin\/Contents\/Resources\/AppleCameraAssistant",
"parentProc" : "launchd",
"parentPid" : 1,
"coalitionName" : "com.apple.cmio.AppleCameraAssistant",
"crashReporterKey" : "D66EBEDD-F086-A48B-9844-69B53EFB2F09",
"sip" : "enabled",
"isCorpse" : 1,
"exception" : {"port":16,"signal":"SIGKILL","guardId":0,"codes":"0x0000000000000010, 0x0000000000000000","violations":["INVALID_NAME"],"message":" INVALID_NAME on mach port 16 (guarded with 0x0000000000000000)","subtype":"GUARD_TYPE_MACH_PORT","type":"EXC_GUARD","rawCodes":[16,0]},
"termination" : {"namespace":"GUARD","flags":2,"code":2305845208236949520},
"extMods" : {"caller":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"system":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"targeted":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"warnings":0},
"faultingThread" : 1,
"threads" : [{"id":3124,"queue":"com.apple.main-thread","frames":[{"imageOffset":17370,"symbol":"__psynch_cvwait","symbolLocation":10,"imageIndex":0},{"imageOffset":27247,"symbol":"_pthread_cond_wait","symbolLocation":1249,"imageIndex":1},{"imageOffset":101198,"imageIndex":2},{"imageOffset":106834,"imageIndex":2},{"imageOffset":106304,"imageIndex":2},{"imageOffset":31190,"symbol":"mach_msg_server","symbolLocation":355,"imageIndex":0},{"imageOffset":105479,"imageIndex":2},{"imageOffset":21806,"symbol":"start","symbolLocation":462,"imageIndex":3}]},{"triggered":true,"id":3125,"name":"DeviceEventThread","threadState":{"r13":{"value":140658972053456},"rax":{"value":15},"rflags":{"value":514},"cpu":{"value":0},"r14":{"value":16},"rsi":{"value":16},"r8":{"value":0},"cr2":{"value":140716505892565},"rdx":{"value":0},"r10":{"value":140703361439574,"symbolLocation":58,"symbol":"mach_msg_destroy_port"},"r9":{"value":0},"r15":{"value":4493269616},"rbx":{"value":515},"trap":{"value":133},"err":{"value":16777234},"r11":{"value":514},"rip":{"value":140703361435866,"matchesCrashFrame":1},"rbp":{"value":123145381161184},"rsp":{"value":123145381161160},"r12":{"value":4493269616},"rcx":{"value":123145381161160},"flavor":"x86_THREAD_STATE","rdi":{"value":515}},"frames":[{"imageOffset":6362,"symbol":"_kernelrpc_mach_port_deallocate_trap","symbolLocation":10,"imageIndex":0},{"imageOffset":10686,"symbol":"mach_port_deallocate","symbolLocation":17,"imageIndex":0},{"imageOffset":9675,"symbol":"mach_msg_destroy","symbolLocation":32,"imageIndex":0},{"imageOffset":103411,"imageIndex":2},{"imageOffset":117231,"imageIndex":2},{"imageOffset":524635,"symbol":"__CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__","symbolLocation":17,"imageIndex":4},{"imageOffset":524483,"symbol":"__CFRunLoopDoSource0","symbolLocation":180,"imageIndex":4},{"imageOffset":523837,"symbol":"__CFRunLoopDoSources0","symbolLocation":242,"imageIndex":4},{"imageOffset":518232,"symbol":"__CFRunLoopRun","symbolLocation":892,"imageIndex":4},{"imageOffset":515612,"symbol":"CFRunLoopRunSpecific","symbolLocation":562,"imageIndex":4},{"imageOffset":1072587,"symbol":"CFRunLoopRun","symbolLocation":40,"imageIndex":4},{"imageOffset":106200,"imageIndex":2},{"imageOffset":25825,"symbol":"_pthread_start","symbolLocation":125,"imageIndex":1},{"imageOffset":8043,"symbol":"thread_start","symbolLocation":15,"imageIndex":1}]},{"id":3126,"name":"S2ISPServicesThread","frames":[{"imageOffset":6506,"symbol":"mach_msg_trap","symbolLocation":10,"imageIndex":0},{"imageOffset":7384,"symbol":"mach_msg","symbolLocation":56,"imageIndex":0},{"imageOffset":525133,"symbol":"__CFRunLoopServiceMachPort","symbolLocation":319,"imageIndex":4},{"imageOffset":518616,"symbol":"__CFRunLoopRun","symbolLocation":1276,"imageIndex":4},{"imageOffset":515612,"symbol":"CFRunLoopRunSpecific","symbolLocation":562,"imageIndex":4},{"imageOffset":1072587,"symbol":"CFRunLoopRun","symbolLocation":40,"imageIndex":4},{"imageOffset":88997,"imageIndex":2},{"imageOffset":25825,"symbol":"_pthread_start","symbolLocation":125,"imageIndex":1},{"imageOffset":8043,"symbol":"thread_start","symbolLocation":15,"imageIndex":1}]},{"id":3128,"frames":[{"imageOffset":8008,"symbol":"start_wqthread","symbolLocation":0,"imageIndex":1}]}],
"usedImages" : [
{
"source" : "P",
"arch" : "x86_64",
"base" : 140703361429504,
"size" : 229376,
"uuid" : "35a199f3-e389-3202-916b-d6662a391f7e",
"path" : "\/usr\/lib\/system\/libsystem_kernel.dylib",
"name" : "libsystem_kernel.dylib"
},
{
"source" : "P",
"arch" : "x86_64",
"base" : 140703361658880,
"size" : 49152,
"uuid" : "e5d44afd-2577-3cee-8711-9d8d426229e0",
"path" : "\/usr\/lib\/system\/libsystem_pthread.dylib",
"name" : "libsystem_pthread.dylib"
},
{
"source" : "P",
"arch" : "x86_64",
"base" : 4492816384,
"size" : 180224,
"uuid" : "493a86d3-739e-3b6d-a427-7fd6e5f05b3a",
"path" : "\/System\/Library\/Frameworks\/CoreMediaIO.framework\/Versions\/A\/Resources\/AppleCamera.plugin\/Contents\/Resources\/AppleCameraAssistant",
"name" : "AppleCameraAssistant"
},
{
"source" : "P",
"arch" : "x86_64",
"base" : 4649992192,
"size" : 442368,
"uuid" : "2517e9fe-884a-3855-8532-92bffba3f81c",
"path" : "\/usr\/lib\/dyld",
"name" : "dyld"
},
{
"source" : "P",
"arch" : "x86_64h",
"base" : 140703361974272,
"CFBundleShortVersionString" : "6.9",
"CFBundleIdentifier" : "com.apple.CoreFoundation",
"size" : 5255168,
"uuid" : "70b99b27-1b5b-33c4-b401-2ecdb80f3303",
"path" : "\/System\/Library\/Frameworks\/CoreFoundation.framework\/Versions\/A\/CoreFoundation",
"name" : "CoreFoundation",
"CFBundleVersion" : "1866"
}
],
"sharedCache" : {
"base" : 140703358402560,
"size" : 19331678208,
"uuid" : "f2ce8b0d-f2e7-3c14-88fa-430ab7913380"
},
"vmSummary" : "ReadOnly portion of Libraries: Total=814.7M resident=0K(0%) swapped_out_or_unallocated=814.7M(100%)\nWritable regions: Total=77.9M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=77.9M(100%)\n\n VIRTUAL REGION \nREGION TYPE SIZE COUNT (non-coalesced) \n=========== ======= ======= \nActivity Tracing 256K 1 \nDispatch continuations 32.0M 1 \nKernel Alloc Once 8K 1 \nMALLOC 36.1M 16 \nMALLOC guard page 16K 4 \nMach message 20K 1 \nObjC additional data 15K 1 \nSTACK GUARD 56.0M 4 \nStack 9752K 4 \nVM_ALLOCATE 8K 2 \n__DATA 13.5M 226 \n__DATA_CONST 8711K 142 \n__DATA_DIRTY 304K 82 \n__FONT_DATA 4K 1 \n__LINKEDIT 645.4M 7 \n__TEXT 169.3M 242 \n__UNICODE 592K 1 \ndyld private memory 1024K 1 \nmapped file 48K 1 \nshared memory 28K 3 \n=========== ======= ======= \nTOTAL 972.6M 741 \n",
"legacyInfo" : {
"threadTriggered" : {
"name" : "DeviceEventThread"
}
}
}
Please help me, I don't know how to read or correctly interpret what this report says, so I couldn't do much, but I already tried to reset the SMC, the NVRAM and I already booted in Safe Mode, and the only time I did that I waited a few 10 minutes and it didn't crash, so I think in Safe Mode it doesn't crash, but I don't have any apps that start on boot. I also tried repairing the disk and volumes in the utility and also diagnosing in Option+D but it didn't work. And when I start on Windows it's the same thing, but when I start an application that seems to be heavier on Windows like a game, it seems to crash at the same time.
Here's the Etrecheck log I've been able to do while in Safe Mode, cause when I try to do it without SM it crashes before the report:
EtreCheck Report
EtreCheckPro version: 6.8.1 (68024)
Report generated: 2023-06-17 12:28:03
Download EtreCheckPro from https://etrecheck.com
Runtime: 6:03
Performance: Poor
Problem: Other problem
Description:
Computer is crashing, when I boot up in both macOS and Windows it cras
hes after some minutes, specially if I use some apps or if I start a h
eavy app, like a game on Windows, it crashes instantly. Only when I bo
ot my macOS on Safe Mode it doesn’t seem to crash.
Major Issues:
Anything that appears on this list needs immediate attention.
Battery failure - Your battery is reporting that it needs to be serviced.
Safe mode - This computer is running in Safe Mode.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.
SSD too slow - SSD is showing poor performance.
No Time Machine backup - Time Machine backup not found.
Stuck iCloud - This computer has pending iCloud transfers.
High battery cycle count - Your battery may be losing capacity.
Apps crashing - There have been numerous app crashes.
Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage.
Clean up - There are orphan files that could be removed.
Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed.
Vintage hardware - This computer may be considered vintage.
Limited permissions - More information may be available with Full Disk Access.
Hardware Information:
MacBook Air (13-inch, Early 2015)
Status: Vintage
MacBook Air Model: MacBookAir7,2
2,2 GHz Dual-Core Intel Core i7 (i7-5650U) CPU: 2-core
8 GB RAM - Not upgradeable
BANK 0/DIMM0 - 4 GB DDR3 1600
BANK 1/DIMM0 - 4 GB DDR3 1600
Battery: Health = Service Battery - Cycle count = 966
Video Information:
Intel HD Graphics 6000 - VRAM: 1536 MB
Color LCD 1440 x 900
Drives:
disk0 - APPLE SSD SM0512G 500.28 GB (Solid State - TRIM: Yes)
Internal PCI 5.0 GT/s x4 Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk0s2 [APFS Container] 220.00 GB
disk1 [APFS Virtual drive] 220.00 GB (Shared by 6 volumes)
disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (167.33 GB used)
disk1s2 - Preboot (APFS) [APFS Preboot] (445 MB used)
disk1s3 - Recovery (APFS) [Recovery] (1.12 GB used)
disk1s4 - VM (APFS) [APFS VM] (1.07 GB used)
disk1s5 (APFS) [APFS Container] (15.42 GB used)
disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (15.42 GB used)
disk1s6 - Update (APFS) (7 MB used)
disk0s3 - B******P (MS-DOS FAT12) 280.07 GB
Mounted Volumes:
disk0s3 - B******P
Filesystem: MS-DOS FAT12
Mount point: /Volumes/B******P
Size: 280.07 GB
disk1s1 - Macintosh HD - Data [APFS Virtual drive]
Filesystem: APFS
Mount point: /System/Volumes/Data
Encrypted
Used: 167.33 GB
Shared values
Size: 220.00 GB
Free: 34.47 GB
Available: 36.66 GB
disk1s2 - Preboot [APFS Preboot]
Filesystem: APFS
Mount point: /System/Volumes/Preboot
Used: 445 MB
Shared values
Size: 220.00 GB
Free: 34.47 GB
disk1s4 - VM [APFS VM]
Filesystem: APFS
Mount point: /System/Volumes/VM
Used: 1.07 GB
Shared values
Size: 220.00 GB
Free: 34.47 GB
disk1s5s1 - Macintosh HD [APFS Snapshot]
Filesystem: APFS
Mount point: /
Read-only: Yes
Used: 15.42 GB
Shared values
Size: 220.00 GB
Free: 34.47 GB
Available: 36.66 GB
disk1s6 - Update
Filesystem: APFS
Mount point: /System/Volumes/Update
Used: 7 MB
Shared values
Size: 220.00 GB
Free: 34.47 GB
Network:
Interface en0: PPPoE
802.11 a/b/g/n/ac
Interface en0: Wi-Fi
802.11 a/b/g/n/ac
Interface en2: iPhone
Interface bridge0: Thunderbolt Bridge
iCloud Status: 13138 pending files
System Software:
macOS Monterey 12.6.6 (21G646)
Time since boot: Less than an hour
Safe Mode: Enabled
Notifications:
Opera GX.app
one notification
EtreCheckPro.app
one notification
Security:
Gatekeeper: App Store and identified developers
System Integrity Protection: Enabled
Antivirus software: Apple
Unsigned Files:
Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist
Command: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck
Details: Exact match found in the legitimate list - probably OK
Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist
Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
Details: Exact match found in the legitimate list - probably OK
Plugin: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin
Preference panel: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/lib/deploy/JavaControlPanel.prefPane
Applications:
398 apps
36 x86-only apps
One unsigned app
System Launch Daemons:
[Not Loaded] 44 Apple tasks
[Loaded] 207 Apple tasks
[Running] 130 Apple tasks
[Other] One Apple task
System Launch Agents:
[Not Loaded] 18 Apple tasks
[Loaded] 193 Apple tasks
[Running] 146 Apple tasks
Launch Daemons:
[Not Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2021-11-11)
Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator
[Not Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2021-11-11)
Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper
[Not Loaded] com.apple.installer.cleanupinstaller.plist (Not signed - installed 2022-08-30)
Executable: /macOS Install Data/Locked Files/cleanup_installer
[Not Loaded] com.google.keystone.daemon.plist (Google LLC - installed 2022-10-27)
Executable: /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/MacOS/GoogleSoftwareUpdateDaemon
[Not Loaded] com.oracle.java.Helper-Tool.plist (Not signed - installed 2023-03-17)
Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
[Not Loaded] com.rogueamoeba.aceagent.plist (Rogue Amoeba Software, LLC - installed 2021-10-12)
Executable: /Library/Audio/Plug-Ins/HAL/ACE.driver/Contents/Resources/aceagent.app/Contents/MacOS/aceagent
[Not Loaded] com.rogueamoeba.acetool.plist (Rogue Amoeba Software, LLC - installed 2021-10-12)
Executable: /Library/Audio/Plug-Ins/HAL/ACE.driver/Contents/Resources/acetool
[Not Loaded] com.topazofd.warsaw.plist (TPZ Solucoes Digitais Ltda - installed 2022-06-06)
Executable: /usr/local/bin/warsaw/core
[Not Loaded] org.xquartz.privileged_startx.plist (Apple Inc. - XQuartz - installed 2022-07-01)
Command: /opt/X11/libexec/privileged_startx -d /opt/X11/etc/X11/xinit/privileged_startx.d
Launch Agents:
[Not Loaded] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2022-09-30)
Executable: /Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app/Contents/MacOS/Acrobat Update Helper
[Not Loaded] com.google.keystone.agent.plist (Google LLC - installed 2022-10-27)
Command: /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded
[Not Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2022-10-27)
Command: /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost
[Not Loaded] com.oracle.java.Java-Updater.plist (Not signed - installed 2023-03-17)
Command: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck
[Not Loaded] com.topazofd.warsaw.user.plist (TPZ Solucoes Digitais Ltda - installed 2022-06-06)
Executable: /usr/local/bin/warsaw/core
[Not Loaded] org.xquartz.startx.plist (Apple Inc. - XQuartz - installed 2022-07-01)
Command: /opt/X11/libexec/launchd_startx /opt/X11/bin/startx -- /opt/X11/bin/Xquartz
User Login Items:
[Not Loaded] Canva Login Helper (App Store - installed 2023-06-05)
Modern Login Item
/Applications/Canva.app/Contents/Library/LoginItems/Canva Login Helper.app
[Not Loaded] LaunchAtLoginHelper (App Store - installed 2023-04-27)
Modern Login Item
/Applications/Hand Mirror.app/Contents/Library/LoginItems/LaunchAtLoginHelper.app
[Not Loaded] Moodle Desktop Login Helper (App Store - installed 2022-09-27)
Modern Login Item
/Applications/Moodle Desktop.app/Contents/Library/LoginItems/Moodle Desktop Login Helper.app
[Not Loaded] SpeedTestHelper (App Store - installed 2023-03-08)
Modern Login Item
/Applications/Speedtest.app/Contents/Library/LoginItems/SpeedTestHelper.app
[Not Loaded] StartUpHelper (Spotify - installed 2023-06-04)
Modern Login Item
/Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app
[Not Loaded] WhatsApp Login Helper (App Store - installed 2023-06-10)
Modern Login Item
/Applications/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app
App Extensions:
Plugins:
Music Creation - /Applications/Logic Pro X.app
TestFlightServiceExtension - /Applications/TestFlight.app
Finder sync extensions:
Google Drive - /Applications/Google Drive.app/Contents/Applications/FinderHelper.app
Share services:
Telegram - /Applications/Telegram.app
File providers:
Google Drive - /Applications/Google Drive.app
QuickLook Previews (legacy):
MainStageQuickLook - /Applications/MainStage 3.app
com.apple.mainstage.concert *.concert
Internet Plug-ins:
JavaAppletPlugin: Java 8 Update 371 build 11 (? - installed 2023-05-13)
Audio Plug-ins:
VoicemodAudioDevice: 0.3.0 (Voicemod Sociedad Limitada. - installed 2023-05-21)
ACE: 11.7.5 (Rogue Amoeba Software, LLC - installed 2023-01-13)
3rd Party Preference panels:
Java (? - installed 2023-03-17)
Backup:
Time Machine Not Configured!
Performance:
System Load: 2.40 (1 min ago) 4.39 (5 min ago) 4.35 (15 min ago)
Nominal I/O usage: 0.00 MB/s
File system: 120.06 seconds (timed out)
Write speed: 621 MB/s
Read speed: 1132 MB/s
CPU Usage Snapshot:
Type Overall
System: 2 %
User: 4 %
Idle: 95 %
Top Processes Snapshot by CPU:
Process (count) CPU (Source - Location)
WindowServer 8.14 % (Apple)
EtreCheckPro 5.46 % (Etresoft, Inc.)
kernel_task 0.54 % (Apple)
geodMachServiceBridge 0.00 % (Apple)
softwareupdated 0.00 % (Apple)
Top Processes Snapshot by Memory:
Process (count) RAM usage (Source - Location)
EtreCheckPro 745 MB (Etresoft, Inc.)
Finder 99 MB (Apple)
WindowServer 88 MB (Apple)
com.apple.WebKit.WebContent 67 MB (Apple)
com.apple.appkit.xpc.openAndSavePanelService 60 MB (Apple)
Top Processes Snapshot by Network Use:
Process Input / Output (Source - Location)
mDNSResponder 40 KB / 31 KB (Apple)
apsd 9 KB / 24 KB (Apple)
netbiosd 522 B / 354 B (Apple)
geodMachServiceBridge 0 B / 0 B (Apple)
softwareupdated 0 B / 0 B (Apple)
Top Processes Snapshot by Energy Use:
Process (count) Energy (0-100) (Source - Location)
WindowServer 5 (Apple)
analyticsd 0 (Apple)
AXVisualSupportAgent 0 (Apple)
UserEventAgent (2) 0 (Apple)
cfprefsd (3) 0 (Apple)
Virtual Memory Information:
Physical RAM: 8 GB
Free RAM: 1.64 GB
Used RAM: 2.89 GB
Cached files: 3.46 GB
Available RAM: 5.11 GB
Swap Used: 0 B
Software Installs (past 60 days):
Install Date Name (Version)
2023-04-19 Adobe Acrobat (23.001.20143) (23.001.20143)
2023-04-21 macOS 12.6.5 (12.6.5)
2023-04-27 Hand Mirror (2.8.1)
2023-05-12 Adobe Acrobat (23.001.20177) (23.001.20177)
2023-05-13 Java 8 Update 371 (1.8.371.11)
2023-05-19 Telegram (9.6.3)
2023-05-21 Voicemod (0.2.108)
2023-05-26 Safari (16.5)
2023-05-26 macOS 12.6.6 (12.6.6)
2023-05-29 Python (0)
2023-06-01 R 4.3.0 for macOS (X86_64) (4.3.0)
2023-06-03 Command Line Tools for Xcode (13.2)
2023-06-05 Canva (1.67.0)
2023-06-06 Google Drive (1.3.18.216)
2023-06-09 Adobe Acrobat (23.003.20201) (23.003.20201)
2023-06-09 XProtectPayloads (99)
2023-06-10 WhatsApp (2.2323.4)
2023-06-13 Pages (13.1)
Clean up:
/Library/LaunchDaemons/com.apple.installer.cleanupinstaller.plist
/macOS Install Data/Locked Files/cleanup_installer
Executable not found
Diagnostics Information (past 7-30 days):
2023-06-17 11:47:59 Opera GX.app - High CPU Use (17 times)
Executable: /Applications/Opera GX.app
2023-06-17 11:04:32 AppleCameraAssistant - Crash (14 times)
Executable: /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/Resources/AppleCamera.plugin
2023-06-16 00:04:27 triald - High CPU Use (4 times)
Executable: /usr/libexec/triald
2023-06-15 23:59:01 fileproviderd - Crash (12 times)
Executable: /System/Library/Frameworks/FileProvider.framework/Support/fileproviderd
2023-06-14 16:13:51 Music.app - High CPU Use (6 times)
Executable: /System/Applications/Music.app
2023-06-13 20:54:56 AMPLibraryAgent - Crash
Executable: /System/Library/PrivateFrameworks/AMPLibrary.framework/Versions/A/Support/AMPLibraryAgent
End of report
Path: /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/Resources/AppleCamera.plugin/Contents/Resources/AppleCameraAssistant
Identifier: AppleCameraAssistant
Version: ???
Code Type: X86-64 (Native)
Parent Process: launchd [1]
User ID: 262
Date/Time: 2023-06-17 11:04:07.1906 -0300
OS Version: macOS 12.6.6 (21G646)
Report Version: 12
Anonymous UUID: D66EBEDD-F086-A48B-9844-69B53EFB2F09
Time Awake Since Boot: 66 seconds
System Integrity Protection: enabled
Crashed Thread: 1 DeviceEventThread
Exception Type: EXC_GUARD (SIGKILL)
Exception Codes: GUARD_TYPE_MACH_PORT
Exception Codes: 0x0000000000000010, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY
Termination Reason: Namespace GUARD, Code 2305845208236949520
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x7ff80de0b3da __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x7ff80de45a6f _pthread_cond_wait + 1249
2 AppleCameraAssistant 0x10bcc7b4e 0x10bcaf000 + 101198
3 AppleCameraAssistant 0x10bcc9152 0x10bcaf000 + 106834
4 AppleCameraAssistant 0x10bcc8f40 0x10bcaf000 + 106304
5 libsystem_kernel.dylib 0x7ff80de0e9d6 mach_msg_server + 355
6 AppleCameraAssistant 0x10bcc8c07 0x10bcaf000 + 105479
7 dyld 0x11529952e start + 462
Thread 1 Crashed:: DeviceEventThread
0 libsystem_kernel.dylib 0x7ff80de088da _kernelrpc_mach_port_deallocate_trap + 10
1 libsystem_kernel.dylib 0x7ff80de099be mach_port_deallocate + 17
2 libsystem_kernel.dylib 0x7ff80de095cb mach_msg_destroy + 32
3 AppleCameraAssistant 0x10bcc83f3 0x10bcaf000 + 103411
4 AppleCameraAssistant 0x10bccb9ef 0x10bcaf000 + 117231
5 CoreFoundation 0x7ff80df0c15b __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
6 CoreFoundation 0x7ff80df0c0c3 __CFRunLoopDoSource0 + 180
7 CoreFoundation 0x7ff80df0be3d __CFRunLoopDoSources0 + 242
8 CoreFoundation 0x7ff80df0a858 __CFRunLoopRun + 892
9 CoreFoundation 0x7ff80df09e1c CFRunLoopRunSpecific + 562
10 CoreFoundation 0x7ff80df91dcb CFRunLoopRun + 40
11 AppleCameraAssistant 0x10bcc8ed8 0x10bcaf000 + 106200
12 libsystem_pthread.dylib 0x7ff80de454e1 _pthread_start + 125
13 libsystem_pthread.dylib 0x7ff80de40f6b thread_start + 15
Thread 2:: S2ISPServicesThread
0 libsystem_kernel.dylib 0x7ff80de0896a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x7ff80de08cd8 mach_msg + 56
2 CoreFoundation 0x7ff80df0c34d __CFRunLoopServiceMachPort + 319
3 CoreFoundation 0x7ff80df0a9d8 __CFRunLoopRun + 1276
4 CoreFoundation 0x7ff80df09e1c CFRunLoopRunSpecific + 562
5 CoreFoundation 0x7ff80df91dcb CFRunLoopRun + 40
6 AppleCameraAssistant 0x10bcc4ba5 0x10bcaf000 + 88997
7 libsystem_pthread.dylib 0x7ff80de454e1 _pthread_start + 125
8 libsystem_pthread.dylib 0x7ff80de40f6b thread_start + 15
Thread 3:
0 libsystem_pthread.dylib 0x7ff80de40f48 start_wqthread + 0
Thread 1 crashed with X86 Thread State (64-bit):
rax: 0x000000000000000f rbx: 0x0000000000000203 rcx: 0x0000700004b328c8 rdx: 0x0000000000000000
rdi: 0x0000000000000203 rsi: 0x0000000000000010 rbp: 0x0000700004b328e0 rsp: 0x0000700004b328c8
r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x00007ff80de09756 r11: 0x0000000000000202
r12: 0x000000010bd1da70 r13: 0x00007fedb8104fd0 r14: 0x0000000000000010 r15: 0x000000010bd1da70
rip: 0x00007ff80de088da rfl: 0x0000000000000202 cr2: 0x00007ffb1d5906d5
Logical CPU: 0
Error Code: 0x01000012
Trap Number: 133
Binary Images:
0x7ff80de07000 - 0x7ff80de3efff libsystem_kernel.dylib (*) <35a199f3-e389-3202-916b-d6662a391f7e> /usr/lib/system/libsystem_kernel.dylib
0x7ff80de3f000 - 0x7ff80de4afff libsystem_pthread.dylib (*) <e5d44afd-2577-3cee-8711-9d8d426229e0> /usr/lib/system/libsystem_pthread.dylib
0x10bcaf000 - 0x10bcdafff AppleCameraAssistant (*) <493a86d3-739e-3b6d-a427-7fd6e5f05b3a> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/Resources/AppleCamera.plugin/Contents/Resources/AppleCameraAssistant
0x115294000 - 0x1152fffff dyld (*) <2517e9fe-884a-3855-8532-92bffba3f81c> /usr/lib/dyld
0x7ff80de8c000 - 0x7ff80e38efff com.apple.CoreFoundation (6.9) <70b99b27-1b5b-33c4-b401-2ecdb80f3303> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=814.7M resident=0K(0%) swapped_out_or_unallocated=814.7M(100%)
Writable regions: Total=77.9M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=77.9M(100%)
VIRTUAL REGION
REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
Activity Tracing 256K 1
Dispatch continuations 32.0M 1
Kernel Alloc Once 8K 1
MALLOC 36.1M 16
MALLOC guard page 16K 4
Mach message 20K 1
ObjC additional data 15K 1
STACK GUARD 56.0M 4
Stack 9752K 4
VM_ALLOCATE 8K 2
__DATA 13.5M 226
__DATA_CONST 8711K 142
__DATA_DIRTY 304K 82
__FONT_DATA 4K 1
__LINKEDIT 645.4M 7
__TEXT 169.3M 242
__UNICODE 592K 1
dyld private memory 1024K 1
mapped file 48K 1
shared memory 28K 3
=========== ======= =======
TOTAL 972.6M 741
-----------
Full Report
-----------
{"app_name":"AppleCameraAssistant","timestamp":"2023-06-17 11:04:32.00 -0300","app_version":"","slice_uuid":"493a86d3-739e-3b6d-a427-7fd6e5f05b3a","build_version":"","platform":1,"share_with_app_devs":0,"is_first_party":1,"bug_type":"309","os_version":"macOS 12.6.6 (21G646)","incident_id":"F9E7E7BF-211D-4F68-8BA7-6814960C6814","name":"AppleCameraAssistant"}
{
"uptime" : 66,
"procLaunch" : "2023-06-17 11:03:39.8509 -0300",
"procRole" : "Unspecified",
"version" : 2,
"userID" : 262,
"deployVersion" : 210,
"modelCode" : "MacBookAir7,2",
"procStartAbsTime" : 39290050357,
"coalitionID" : 503,
"osVersion" : {
"train" : "macOS 12.6.6",
"build" : "21G646",
"releaseType" : "User"
},
"captureTime" : "2023-06-17 11:04:07.1906 -0300",
"incident" : "F9E7E7BF-211D-4F68-8BA7-6814960C6814",
"bug_type" : "309",
"pid" : 458,
"procExitAbsTime" : 65743811690,
"cpuType" : "X86-64",
"procName" : "AppleCameraAssistant",
"procPath" : "\/System\/Library\/Frameworks\/CoreMediaIO.framework\/Versions\/A\/Resources\/AppleCamera.plugin\/Contents\/Resources\/AppleCameraAssistant",
"parentProc" : "launchd",
"parentPid" : 1,
"coalitionName" : "com.apple.cmio.AppleCameraAssistant",
"crashReporterKey" : "D66EBEDD-F086-A48B-9844-69B53EFB2F09",
"sip" : "enabled",
"isCorpse" : 1,
"exception" : {"port":16,"signal":"SIGKILL","guardId":0,"codes":"0x0000000000000010, 0x0000000000000000","violations":["INVALID_NAME"],"message":" INVALID_NAME on mach port 16 (guarded with 0x0000000000000000)","subtype":"GUARD_TYPE_MACH_PORT","type":"EXC_GUARD","rawCodes":[16,0]},
"termination" : {"namespace":"GUARD","flags":2,"code":2305845208236949520},
"extMods" : {"caller":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"system":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"targeted":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"warnings":0},
"faultingThread" : 1,
"threads" : [{"id":3124,"queue":"com.apple.main-thread","frames":[{"imageOffset":17370,"symbol":"__psynch_cvwait","symbolLocation":10,"imageIndex":0},{"imageOffset":27247,"symbol":"_pthread_cond_wait","symbolLocation":1249,"imageIndex":1},{"imageOffset":101198,"imageIndex":2},{"imageOffset":106834,"imageIndex":2},{"imageOffset":106304,"imageIndex":2},{"imageOffset":31190,"symbol":"mach_msg_server","symbolLocation":355,"imageIndex":0},{"imageOffset":105479,"imageIndex":2},{"imageOffset":21806,"symbol":"start","symbolLocation":462,"imageIndex":3}]},{"triggered":true,"id":3125,"name":"DeviceEventThread","threadState":{"r13":{"value":140658972053456},"rax":{"value":15},"rflags":{"value":514},"cpu":{"value":0},"r14":{"value":16},"rsi":{"value":16},"r8":{"value":0},"cr2":{"value":140716505892565},"rdx":{"value":0},"r10":{"value":140703361439574,"symbolLocation":58,"symbol":"mach_msg_destroy_port"},"r9":{"value":0},"r15":{"value":4493269616},"rbx":{"value":515},"trap":{"value":133},"err":{"value":16777234},"r11":{"value":514},"rip":{"value":140703361435866,"matchesCrashFrame":1},"rbp":{"value":123145381161184},"rsp":{"value":123145381161160},"r12":{"value":4493269616},"rcx":{"value":123145381161160},"flavor":"x86_THREAD_STATE","rdi":{"value":515}},"frames":[{"imageOffset":6362,"symbol":"_kernelrpc_mach_port_deallocate_trap","symbolLocation":10,"imageIndex":0},{"imageOffset":10686,"symbol":"mach_port_deallocate","symbolLocation":17,"imageIndex":0},{"imageOffset":9675,"symbol":"mach_msg_destroy","symbolLocation":32,"imageIndex":0},{"imageOffset":103411,"imageIndex":2},{"imageOffset":117231,"imageIndex":2},{"imageOffset":524635,"symbol":"__CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__","symbolLocation":17,"imageIndex":4},{"imageOffset":524483,"symbol":"__CFRunLoopDoSource0","symbolLocation":180,"imageIndex":4},{"imageOffset":523837,"symbol":"__CFRunLoopDoSources0","symbolLocation":242,"imageIndex":4},{"imageOffset":518232,"symbol":"__CFRunLoopRun","symbolLocation":892,"imageIndex":4},{"imageOffset":515612,"symbol":"CFRunLoopRunSpecific","symbolLocation":562,"imageIndex":4},{"imageOffset":1072587,"symbol":"CFRunLoopRun","symbolLocation":40,"imageIndex":4},{"imageOffset":106200,"imageIndex":2},{"imageOffset":25825,"symbol":"_pthread_start","symbolLocation":125,"imageIndex":1},{"imageOffset":8043,"symbol":"thread_start","symbolLocation":15,"imageIndex":1}]},{"id":3126,"name":"S2ISPServicesThread","frames":[{"imageOffset":6506,"symbol":"mach_msg_trap","symbolLocation":10,"imageIndex":0},{"imageOffset":7384,"symbol":"mach_msg","symbolLocation":56,"imageIndex":0},{"imageOffset":525133,"symbol":"__CFRunLoopServiceMachPort","symbolLocation":319,"imageIndex":4},{"imageOffset":518616,"symbol":"__CFRunLoopRun","symbolLocation":1276,"imageIndex":4},{"imageOffset":515612,"symbol":"CFRunLoopRunSpecific","symbolLocation":562,"imageIndex":4},{"imageOffset":1072587,"symbol":"CFRunLoopRun","symbolLocation":40,"imageIndex":4},{"imageOffset":88997,"imageIndex":2},{"imageOffset":25825,"symbol":"_pthread_start","symbolLocation":125,"imageIndex":1},{"imageOffset":8043,"symbol":"thread_start","symbolLocation":15,"imageIndex":1}]},{"id":3128,"frames":[{"imageOffset":8008,"symbol":"start_wqthread","symbolLocation":0,"imageIndex":1}]}],
"usedImages" : [
{
"source" : "P",
"arch" : "x86_64",
"base" : 140703361429504,
"size" : 229376,
"uuid" : "35a199f3-e389-3202-916b-d6662a391f7e",
"path" : "\/usr\/lib\/system\/libsystem_kernel.dylib",
"name" : "libsystem_kernel.dylib"
},
{
"source" : "P",
"arch" : "x86_64",
"base" : 140703361658880,
"size" : 49152,
"uuid" : "e5d44afd-2577-3cee-8711-9d8d426229e0",
"path" : "\/usr\/lib\/system\/libsystem_pthread.dylib",
"name" : "libsystem_pthread.dylib"
},
{
"source" : "P",
"arch" : "x86_64",
"base" : 4492816384,
"size" : 180224,
"uuid" : "493a86d3-739e-3b6d-a427-7fd6e5f05b3a",
"path" : "\/System\/Library\/Frameworks\/CoreMediaIO.framework\/Versions\/A\/Resources\/AppleCamera.plugin\/Contents\/Resources\/AppleCameraAssistant",
"name" : "AppleCameraAssistant"
},
{
"source" : "P",
"arch" : "x86_64",
"base" : 4649992192,
"size" : 442368,
"uuid" : "2517e9fe-884a-3855-8532-92bffba3f81c",
"path" : "\/usr\/lib\/dyld",
"name" : "dyld"
},
{
"source" : "P",
"arch" : "x86_64h",
"base" : 140703361974272,
"CFBundleShortVersionString" : "6.9",
"CFBundleIdentifier" : "com.apple.CoreFoundation",
"size" : 5255168,
"uuid" : "70b99b27-1b5b-33c4-b401-2ecdb80f3303",
"path" : "\/System\/Library\/Frameworks\/CoreFoundation.framework\/Versions\/A\/CoreFoundation",
"name" : "CoreFoundation",
"CFBundleVersion" : "1866"
}
],
"sharedCache" : {
"base" : 140703358402560,
"size" : 19331678208,
"uuid" : "f2ce8b0d-f2e7-3c14-88fa-430ab7913380"
},
"vmSummary" : "ReadOnly portion of Libraries: Total=814.7M resident=0K(0%) swapped_out_or_unallocated=814.7M(100%)\nWritable regions: Total=77.9M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=77.9M(100%)\n\n VIRTUAL REGION \nREGION TYPE SIZE COUNT (non-coalesced) \n=========== ======= ======= \nActivity Tracing 256K 1 \nDispatch continuations 32.0M 1 \nKernel Alloc Once 8K 1 \nMALLOC 36.1M 16 \nMALLOC guard page 16K 4 \nMach message 20K 1 \nObjC additional data 15K 1 \nSTACK GUARD 56.0M 4 \nStack 9752K 4 \nVM_ALLOCATE 8K 2 \n__DATA 13.5M 226 \n__DATA_CONST 8711K 142 \n__DATA_DIRTY 304K 82 \n__FONT_DATA 4K 1 \n__LINKEDIT 645.4M 7 \n__TEXT 169.3M 242 \n__UNICODE 592K 1 \ndyld private memory 1024K 1 \nmapped file 48K 1 \nshared memory 28K 3 \n=========== ======= ======= \nTOTAL 972.6M 741 \n",
"legacyInfo" : {
"threadTriggered" : {
"name" : "DeviceEventThread"
}
}
}
Please help me, I don't know how to read or correctly interpret what this report says, so I couldn't do much, but I already tried to reset the SMC, the NVRAM and I already booted in Safe Mode, and the only time I did that I waited a few 10 minutes and it didn't crash, so I think in Safe Mode it doesn't crash, but I don't have any apps that start on boot. I also tried repairing the disk and volumes in the utility and also diagnosing in Option+D but it didn't work. And when I start on Windows it's the same thing, but when I start an application that seems to be heavier on Windows like a game, it seems to crash at the same time.
Here's the Etrecheck log I've been able to do while in Safe Mode, cause when I try to do it without SM it crashes before the report:
EtreCheck Report
EtreCheckPro version: 6.8.1 (68024)
Report generated: 2023-06-17 12:28:03
Download EtreCheckPro from https://etrecheck.com
Runtime: 6:03
Performance: Poor
Problem: Other problem
Description:
Computer is crashing, when I boot up in both macOS and Windows it cras
hes after some minutes, specially if I use some apps or if I start a h
eavy app, like a game on Windows, it crashes instantly. Only when I bo
ot my macOS on Safe Mode it doesn’t seem to crash.
Major Issues:
Anything that appears on this list needs immediate attention.
Battery failure - Your battery is reporting that it needs to be serviced.
Safe mode - This computer is running in Safe Mode.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.
SSD too slow - SSD is showing poor performance.
No Time Machine backup - Time Machine backup not found.
Stuck iCloud - This computer has pending iCloud transfers.
High battery cycle count - Your battery may be losing capacity.
Apps crashing - There have been numerous app crashes.
Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage.
Clean up - There are orphan files that could be removed.
Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed.
Vintage hardware - This computer may be considered vintage.
Limited permissions - More information may be available with Full Disk Access.
Hardware Information:
MacBook Air (13-inch, Early 2015)
Status: Vintage
MacBook Air Model: MacBookAir7,2
2,2 GHz Dual-Core Intel Core i7 (i7-5650U) CPU: 2-core
8 GB RAM - Not upgradeable
BANK 0/DIMM0 - 4 GB DDR3 1600
BANK 1/DIMM0 - 4 GB DDR3 1600
Battery: Health = Service Battery - Cycle count = 966
Video Information:
Intel HD Graphics 6000 - VRAM: 1536 MB
Color LCD 1440 x 900
Drives:
disk0 - APPLE SSD SM0512G 500.28 GB (Solid State - TRIM: Yes)
Internal PCI 5.0 GT/s x4 Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk0s2 [APFS Container] 220.00 GB
disk1 [APFS Virtual drive] 220.00 GB (Shared by 6 volumes)
disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (167.33 GB used)
disk1s2 - Preboot (APFS) [APFS Preboot] (445 MB used)
disk1s3 - Recovery (APFS) [Recovery] (1.12 GB used)
disk1s4 - VM (APFS) [APFS VM] (1.07 GB used)
disk1s5 (APFS) [APFS Container] (15.42 GB used)
disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (15.42 GB used)
disk1s6 - Update (APFS) (7 MB used)
disk0s3 - B******P (MS-DOS FAT12) 280.07 GB
Mounted Volumes:
disk0s3 - B******P
Filesystem: MS-DOS FAT12
Mount point: /Volumes/B******P
Size: 280.07 GB
disk1s1 - Macintosh HD - Data [APFS Virtual drive]
Filesystem: APFS
Mount point: /System/Volumes/Data
Encrypted
Used: 167.33 GB
Shared values
Size: 220.00 GB
Free: 34.47 GB
Available: 36.66 GB
disk1s2 - Preboot [APFS Preboot]
Filesystem: APFS
Mount point: /System/Volumes/Preboot
Used: 445 MB
Shared values
Size: 220.00 GB
Free: 34.47 GB
disk1s4 - VM [APFS VM]
Filesystem: APFS
Mount point: /System/Volumes/VM
Used: 1.07 GB
Shared values
Size: 220.00 GB
Free: 34.47 GB
disk1s5s1 - Macintosh HD [APFS Snapshot]
Filesystem: APFS
Mount point: /
Read-only: Yes
Used: 15.42 GB
Shared values
Size: 220.00 GB
Free: 34.47 GB
Available: 36.66 GB
disk1s6 - Update
Filesystem: APFS
Mount point: /System/Volumes/Update
Used: 7 MB
Shared values
Size: 220.00 GB
Free: 34.47 GB
Network:
Interface en0: PPPoE
802.11 a/b/g/n/ac
Interface en0: Wi-Fi
802.11 a/b/g/n/ac
Interface en2: iPhone
Interface bridge0: Thunderbolt Bridge
iCloud Status: 13138 pending files
System Software:
macOS Monterey 12.6.6 (21G646)
Time since boot: Less than an hour
Safe Mode: Enabled
Notifications:
Opera GX.app
one notification
EtreCheckPro.app
one notification
Security:
Gatekeeper: App Store and identified developers
System Integrity Protection: Enabled
Antivirus software: Apple
Unsigned Files:
Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist
Command: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck
Details: Exact match found in the legitimate list - probably OK
Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist
Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
Details: Exact match found in the legitimate list - probably OK
Plugin: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin
Preference panel: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/lib/deploy/JavaControlPanel.prefPane
Applications:
398 apps
36 x86-only apps
One unsigned app
System Launch Daemons:
[Not Loaded] 44 Apple tasks
[Loaded] 207 Apple tasks
[Running] 130 Apple tasks
[Other] One Apple task
System Launch Agents:
[Not Loaded] 18 Apple tasks
[Loaded] 193 Apple tasks
[Running] 146 Apple tasks
Launch Daemons:
[Not Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2021-11-11)
Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator
[Not Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2021-11-11)
Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper
[Not Loaded] com.apple.installer.cleanupinstaller.plist (Not signed - installed 2022-08-30)
Executable: /macOS Install Data/Locked Files/cleanup_installer
[Not Loaded] com.google.keystone.daemon.plist (Google LLC - installed 2022-10-27)
Executable: /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/MacOS/GoogleSoftwareUpdateDaemon
[Not Loaded] com.oracle.java.Helper-Tool.plist (Not signed - installed 2023-03-17)
Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
[Not Loaded] com.rogueamoeba.aceagent.plist (Rogue Amoeba Software, LLC - installed 2021-10-12)
Executable: /Library/Audio/Plug-Ins/HAL/ACE.driver/Contents/Resources/aceagent.app/Contents/MacOS/aceagent
[Not Loaded] com.rogueamoeba.acetool.plist (Rogue Amoeba Software, LLC - installed 2021-10-12)
Executable: /Library/Audio/Plug-Ins/HAL/ACE.driver/Contents/Resources/acetool
[Not Loaded] com.topazofd.warsaw.plist (TPZ Solucoes Digitais Ltda - installed 2022-06-06)
Executable: /usr/local/bin/warsaw/core
[Not Loaded] org.xquartz.privileged_startx.plist (Apple Inc. - XQuartz - installed 2022-07-01)
Command: /opt/X11/libexec/privileged_startx -d /opt/X11/etc/X11/xinit/privileged_startx.d
Launch Agents:
[Not Loaded] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2022-09-30)
Executable: /Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app/Contents/MacOS/Acrobat Update Helper
[Not Loaded] com.google.keystone.agent.plist (Google LLC - installed 2022-10-27)
Command: /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded
[Not Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2022-10-27)
Command: /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost
[Not Loaded] com.oracle.java.Java-Updater.plist (Not signed - installed 2023-03-17)
Command: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck
[Not Loaded] com.topazofd.warsaw.user.plist (TPZ Solucoes Digitais Ltda - installed 2022-06-06)
Executable: /usr/local/bin/warsaw/core
[Not Loaded] org.xquartz.startx.plist (Apple Inc. - XQuartz - installed 2022-07-01)
Command: /opt/X11/libexec/launchd_startx /opt/X11/bin/startx -- /opt/X11/bin/Xquartz
User Login Items:
[Not Loaded] Canva Login Helper (App Store - installed 2023-06-05)
Modern Login Item
/Applications/Canva.app/Contents/Library/LoginItems/Canva Login Helper.app
[Not Loaded] LaunchAtLoginHelper (App Store - installed 2023-04-27)
Modern Login Item
/Applications/Hand Mirror.app/Contents/Library/LoginItems/LaunchAtLoginHelper.app
[Not Loaded] Moodle Desktop Login Helper (App Store - installed 2022-09-27)
Modern Login Item
/Applications/Moodle Desktop.app/Contents/Library/LoginItems/Moodle Desktop Login Helper.app
[Not Loaded] SpeedTestHelper (App Store - installed 2023-03-08)
Modern Login Item
/Applications/Speedtest.app/Contents/Library/LoginItems/SpeedTestHelper.app
[Not Loaded] StartUpHelper (Spotify - installed 2023-06-04)
Modern Login Item
/Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app
[Not Loaded] WhatsApp Login Helper (App Store - installed 2023-06-10)
Modern Login Item
/Applications/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app
App Extensions:
Plugins:
Music Creation - /Applications/Logic Pro X.app
TestFlightServiceExtension - /Applications/TestFlight.app
Finder sync extensions:
Google Drive - /Applications/Google Drive.app/Contents/Applications/FinderHelper.app
Share services:
Telegram - /Applications/Telegram.app
File providers:
Google Drive - /Applications/Google Drive.app
QuickLook Previews (legacy):
MainStageQuickLook - /Applications/MainStage 3.app
com.apple.mainstage.concert *.concert
Internet Plug-ins:
JavaAppletPlugin: Java 8 Update 371 build 11 (? - installed 2023-05-13)
Audio Plug-ins:
VoicemodAudioDevice: 0.3.0 (Voicemod Sociedad Limitada. - installed 2023-05-21)
ACE: 11.7.5 (Rogue Amoeba Software, LLC - installed 2023-01-13)
3rd Party Preference panels:
Java (? - installed 2023-03-17)
Backup:
Time Machine Not Configured!
Performance:
System Load: 2.40 (1 min ago) 4.39 (5 min ago) 4.35 (15 min ago)
Nominal I/O usage: 0.00 MB/s
File system: 120.06 seconds (timed out)
Write speed: 621 MB/s
Read speed: 1132 MB/s
CPU Usage Snapshot:
Type Overall
System: 2 %
User: 4 %
Idle: 95 %
Top Processes Snapshot by CPU:
Process (count) CPU (Source - Location)
WindowServer 8.14 % (Apple)
EtreCheckPro 5.46 % (Etresoft, Inc.)
kernel_task 0.54 % (Apple)
geodMachServiceBridge 0.00 % (Apple)
softwareupdated 0.00 % (Apple)
Top Processes Snapshot by Memory:
Process (count) RAM usage (Source - Location)
EtreCheckPro 745 MB (Etresoft, Inc.)
Finder 99 MB (Apple)
WindowServer 88 MB (Apple)
com.apple.WebKit.WebContent 67 MB (Apple)
com.apple.appkit.xpc.openAndSavePanelService 60 MB (Apple)
Top Processes Snapshot by Network Use:
Process Input / Output (Source - Location)
mDNSResponder 40 KB / 31 KB (Apple)
apsd 9 KB / 24 KB (Apple)
netbiosd 522 B / 354 B (Apple)
geodMachServiceBridge 0 B / 0 B (Apple)
softwareupdated 0 B / 0 B (Apple)
Top Processes Snapshot by Energy Use:
Process (count) Energy (0-100) (Source - Location)
WindowServer 5 (Apple)
analyticsd 0 (Apple)
AXVisualSupportAgent 0 (Apple)
UserEventAgent (2) 0 (Apple)
cfprefsd (3) 0 (Apple)
Virtual Memory Information:
Physical RAM: 8 GB
Free RAM: 1.64 GB
Used RAM: 2.89 GB
Cached files: 3.46 GB
Available RAM: 5.11 GB
Swap Used: 0 B
Software Installs (past 60 days):
Install Date Name (Version)
2023-04-19 Adobe Acrobat (23.001.20143) (23.001.20143)
2023-04-21 macOS 12.6.5 (12.6.5)
2023-04-27 Hand Mirror (2.8.1)
2023-05-12 Adobe Acrobat (23.001.20177) (23.001.20177)
2023-05-13 Java 8 Update 371 (1.8.371.11)
2023-05-19 Telegram (9.6.3)
2023-05-21 Voicemod (0.2.108)
2023-05-26 Safari (16.5)
2023-05-26 macOS 12.6.6 (12.6.6)
2023-05-29 Python (0)
2023-06-01 R 4.3.0 for macOS (X86_64) (4.3.0)
2023-06-03 Command Line Tools for Xcode (13.2)
2023-06-05 Canva (1.67.0)
2023-06-06 Google Drive (1.3.18.216)
2023-06-09 Adobe Acrobat (23.003.20201) (23.003.20201)
2023-06-09 XProtectPayloads (99)
2023-06-10 WhatsApp (2.2323.4)
2023-06-13 Pages (13.1)
Clean up:
/Library/LaunchDaemons/com.apple.installer.cleanupinstaller.plist
/macOS Install Data/Locked Files/cleanup_installer
Executable not found
Diagnostics Information (past 7-30 days):
2023-06-17 11:47:59 Opera GX.app - High CPU Use (17 times)
Executable: /Applications/Opera GX.app
2023-06-17 11:04:32 AppleCameraAssistant - Crash (14 times)
Executable: /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/Resources/AppleCamera.plugin
2023-06-16 00:04:27 triald - High CPU Use (4 times)
Executable: /usr/libexec/triald
2023-06-15 23:59:01 fileproviderd - Crash (12 times)
Executable: /System/Library/Frameworks/FileProvider.framework/Support/fileproviderd
2023-06-14 16:13:51 Music.app - High CPU Use (6 times)
Executable: /System/Applications/Music.app
2023-06-13 20:54:56 AMPLibraryAgent - Crash
Executable: /System/Library/PrivateFrameworks/AMPLibrary.framework/Versions/A/Support/AMPLibraryAgent
End of report
