Macbook Casing deciding to split apart.

[applemax]

Hi

My MacBook's case has decided to split off from the front on the right hand side of the trackpad. I've done some searching, and this appears to be a common problem.

I bought the laptop this year at John Lewis (UK). Didn't take AppleCare. I think I will now though!

Can John Lewis give me a replacement?

Any advice? Thanks.

 

[Roessnakhan]

If bought it this year it should still be under the one-year AppleCare protection that comes with Apple laptops. Call up AppleCare and they should (hopefully) get you taken care of.

 

[applemax]

If bought it this year it should still be under the one-year AppleCare protection that comes with Apple laptops. Call up AppleCare and they should (hopefully) get you taken care of.

Thanks - in your opinion, do you think the shop I bought it from (John Lewis) will replace it for a new model?

Thanks

 

[Roessnakhan]

It wouldn't hurt to ask. Some stores can be very generous in their returns, others can be real jerks - I don't really know what the reputation of John Lewis is.

 

[applemax]

It wouldn't hurt to ask. Some stores can be very generous in their returns, others can be real jerks - I don't really know what the reputation of John Lewis is.

It's a pretty high end store with a huge reputation. Now I think about it, they replaced a year and a half old Powerbook (12in) of mine for a brand new one with a faster processor as it developed a few dead pixels.

 

[lucifix]

May I know how you managed to get such peeling?

It does seem quite frustrating with the quality of apple's stuff of late.

 

[applemax]

May I know how you managed to get such peeling?

It does seem quite frustrating with the quality of apple's stuff of late.

Hi

Yes, sure - it turns out I'm not the only one:

https://forums.macrumors.com/threads/230291/
https://forums.macrumors.com/threads/275164/
http://img411.imageshack.us/my.php?image=casecrack1tf9.jpg
http://img140.imageshack.us/my.php?image=picturedm5.jpg
http://www.flickr.com/photos/16737971@N00/378371233/
http://blueeyedcreature.net/apple/CrackBook.jpg
http://blueeyedcreature.net/apple/CrackBook_close_up.jpg
http://www.flickr.com/groups/crackedmacbook/
http://www.engadget.com/2007/05/01/revenge-of-the-crackbook


I'm going to use those links to get myself a free repair!

Apparently, most people think it's due to the magnet that closes the display lid. They think it's too strong and is now pulling the casing out.