I have a problem with my MacBook Air M1. It stopped charging when it's on and doesn't even see the charger connected. But when it's off, it's charging slowly (~50% overnight) and the device makes a sound when plugged in. The problem started when my adapter died while charging. One of the ports also stopped working (the one that was connected to the adapter when the charger died). System report/Coconut Battery always shows charger is not even connected.
I ran diagnostics. Errors: PPP001, PPP020, PPT012 (i can't find description for this one).
What else I tried:
- Various chargers, cables. For example, 30W, 65W bricks and 20W power bank.
- System update and factory reset
- Safe mode, recovery
- Completely replaced the USB connectors
- The local service center ran a quick diagnostic and said that the power controller ("charger chip") probably died
Unfortunately, nothing helped. I also noticed that the Mac still accepts a charge when it's on, but extremely slowly, which makes it unsuitable for work as it is discharging faster than receives energy. If anyone can suggest anything else, I will be grateful.
I ran diagnostics. Errors: PPP001, PPP020, PPT012 (i can't find description for this one).
What else I tried:
- Various chargers, cables. For example, 30W, 65W bricks and 20W power bank.
- System update and factory reset
- Safe mode, recovery
- Completely replaced the USB connectors
- The local service center ran a quick diagnostic and said that the power controller ("charger chip") probably died
Unfortunately, nothing helped. I also noticed that the Mac still accepts a charge when it's on, but extremely slowly, which makes it unsuitable for work as it is discharging faster than receives energy. If anyone can suggest anything else, I will be grateful.