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Bosoxdawg

macrumors newbie
Original poster
Jun 29, 2010
10
1
Any help would be appreciated regarding this.

Yesterday, I noticed a very small "tiny" nick on the left side of my MacBook Pro screen. I used my Apple polishing cloth to try to remove it, but it wouldn't come off. I thought it may be a dead pixel (and it may), but I don't think it is. I didn't get Apple Care for this device and 60-day coverage expired two weeks ago. I have an Apple Store appointment scheduled for tomorrow. If it's not a dead pixel, and the small damage was caused by me, what would the charge be to fix it? If it is a dead pixel, will they handle the charges themselves.

Thanks for any information!
 

MBAir2010

macrumors 604
May 30, 2018
6,975
6,354
there
depends on the nick, if you can live with that, then let that be.
ya know apple is going to twist your arm a bit for a new screen replacement at your cost....
 
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Six0Four

macrumors 65816
Mar 27, 2020
1,065
1,371
Even though the 60 days have passed Apple sometimes will let you add Apple care. They just need to see it and run a diagnostic.
 

brosenz

macrumors 6502
Apr 26, 2011
344
90
Any help would be appreciated regarding this.

Yesterday, I noticed a very small "tiny" nick on the left side of my MacBook Pro screen. I used my Apple polishing cloth to try to remove it, but it wouldn't come off. I thought it may be a dead pixel (and it may), but I don't think it is. I didn't get Apple Care for this device and 60-day coverage expired two weeks ago. I have an Apple Store appointment scheduled for tomorrow. If it's not a dead pixel, and the small damage was caused by me, what would the charge be to fix it? If it is a dead pixel, will they handle the charges themselves.

Thanks for any information!
What is the outcome at the Apple Store? What is the problem, external damage or dead pixel? Other option is to install a screen protector, and you will not be able to see it, assuming is an external scratch
 
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Frieg

macrumors member
May 9, 2017
80
39
Don't ever excessively rub a spot an your MacBook screen... I did, for the same reason, and it's stunning how fast that antireflective coating comes off.

that "tiny nick" may be a small puncture on the surface of the glass of the screen assembly. that's a common problem with the MacBook screens because of the oh so tiny space between the glass and the metal of the top case when closed. if there is a grain of sand somewhere waiting on the top case tho have a rendezvous with you screen it doesn't take much pressure on the outside of the screen shell to cause a puncture in the glass. used MacBooks that that saw the light of day often sometimes show several tiny punctures across the middle of the screen where it touched the aluminum bar between the space bar and the touchpad. that's where the screen bends the most easily inward.

you can test if your have a puncture in your glass with something pointy. if so, it's "wear".

always...ALWAYS put something between the screen and top case when you transport your MacBook e.g. in a laptop bag. a sheet of normal paper is enough. it's really not much pressure it takes to cause a puncture if there is a sand corn on the top case. hell, even holding your closed MacBook "wrong" may cause these punctures...

apple hardware isn't made to be tough or practical, it's just designed to look good and trigger purchase decisions.
 

brosenz

macrumors 6502
Apr 26, 2011
344
90
Don't ever excessively rub a spot an your MacBook screen... I did, for the same reason, and it's stunning how fast that antireflective coating comes off.

that "tiny nick" may be a small puncture on the surface of the glass of the screen assembly. that's a common problem with the MacBook screens because of the oh so tiny space between the glass and the metal of the top case when closed. if there is a grain of sand somewhere waiting on the top case tho have a rendezvous with you screen it doesn't take much pressure on the outside of the screen shell to cause a puncture in the glass. used MacBooks that that saw the light of day often sometimes show several tiny punctures across the middle of the screen where it touched the aluminum bar between the space bar and the touchpad. that's where the screen bends the most easily inward.

you can test if your have a puncture in your glass with something pointy. if so, it's "wear".

always...ALWAYS put something between the screen and top case when you transport your MacBook e.g. in a laptop bag. a sheet of normal paper is enough. it's really not much pressure it takes to cause a puncture if there is a sand corn on the top case. hell, even holding your closed MacBook "wrong" may cause these punctures...

apple hardware isn't made to be tough or practical, it's just designed to look good and trigger purchase decisions.
Why putting something between the screen and the top case will help avoid this? Let us assume now there is a gap, a ver small gap between the display and the top case, by putting a piece of paper we are filling that gap and potentially causing a problem, unless, you were saying putting a piece of paper that goes outside the edges?
 

posguy99

macrumors 68020
Nov 3, 2004
2,284
1,531
Why putting something between the screen and the top case will help avoid this? Let us assume now there is a gap, a ver small gap between the display and the top case, by putting a piece of paper we are filling that gap and potentially causing a problem, unless, you were saying putting a piece of paper that goes outside the edges?
Paper is abrasive. Don't put paper between the screen and the keyboard.
 
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