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aricher

macrumors 68020
Original poster
Feb 20, 2004
2,211
1
Chi-il
I'm helping a co-worker set up his new 17" 2.16 with 1 GB RAM. After installing the latest Quicktime and Security update today the machine won't start up properly. It hands on either a blue screen or on the Apple logo grey screen. I hooked it up to my PB and booted it as a FireWire disk and ran DiskTools. There were some problems with the verification that DiskTools repaired but it still won't start up. Any thoughts?
 

aricher

macrumors 68020
Original poster
Feb 20, 2004
2,211
1
Chi-il
iBlue said:
will it start up in safe mode?

Good timing. I tried safe mode once and it didn't work but after the disktools repair it works fine. I'm thinking that the startup is hanging on Suitcase Fusion. I deactivated it from the startup items and all seems fine now.

Thanks.
 

iBlue

macrumors Core
Mar 17, 2005
19,180
16
London, England
oh good, glad to hear it.

I've been through the wringer with startup problems on a powerbook, and although I am not that proficient in much of this, I seem to know the routine. :eek:
 

Kreamy

macrumors member
Jan 2, 2005
92
0
While not entirely on topic - setting the startup mode to verbose will help you get to the root of issues quicker.
 

EricChunky

macrumors regular
Feb 12, 2006
202
0
London
He will need to watch every "get a mac" commercial for at least 10 times before his mac will turn back to normal, espcially the "macs dont hang" episode.
 

Kreamy

macrumors member
Jan 2, 2005
92
0
EricChunky said:
He will need to watch every "get a mac" commercial for at least 10 times before his mac will turn back to normal, espcially the "macs dont hang" episode.

I know, the only reason i chuckled during those ads is because they're all fallacies.
 

aricher

macrumors 68020
Original poster
Feb 20, 2004
2,211
1
Chi-il
Great - now I can get it to the login screen but the keyboard input doesn't work. Going to try Safe Mode again
 

dr_lha

macrumors 68000
Oct 8, 2003
1,633
177
aricher said:
I'm helping a co-worker set up his new 17" 2.16 with 1 GB RAM. After installing the latest Quicktime and Security update today the machine won't start up properly. It hands on either a blue screen or on the Apple logo grey screen. I hooked it up to my PB and booted it as a FireWire disk and ran DiskTools. There were some problems with the verification that DiskTools repaired but it still won't start up. Any thoughts?
Let me guess, the MBP had Abobe CS2 installed on it?
 

aricher

macrumors 68020
Original poster
Feb 20, 2004
2,211
1
Chi-il
dr_lha said:
Let me guess, the MBP had Abobe CS2 installed on it?

The fix worked. Amazing to me that Apple wouldn't test their update on a machine with Adobe Version Cue installed.

Thanks so much for posting the fix. I'm the resident Mac guru at my office and this PC switcher gave me his 17" MacBook to format for him. My heart sank when it wouldn't restart,

Ugh.
 

dr_lha

macrumors 68000
Oct 8, 2003
1,633
177
aricher said:
The fix worked. Amazing to me that Apple wouldn't test their update on a machine with Adobe Version Cue installed.
Indeed. Hopefully Apple will release a fixed version of the security update, although one can't help but think that most of the damage has already been done.
 

aricher

macrumors 68020
Original poster
Feb 20, 2004
2,211
1
Chi-il
I'm just glad it happened on my watch instead of the switcher's. Dang. I have to send an email out to some of my less-mac-savvy friends. Thanks again for your help.
 

sebastian920

macrumors newbie
Apr 18, 2006
2
0
Start up problems

i installed updates as well. i have been having problems, but they are temporary and i chalk it up to "something happened, but must if fixed itself". well my MacBook Pro 15" 2.0 2G will start up, but will not chime and the screen is blank. this happened (for the third time) after installing updates and restarting. AppleCare says it is the logic board. The computer started up fine this morning. not sure what to think, if i send this computer back, this would be the 3rd time since FEB (i was sent a faulty unit to begin with) i can not be without a computer and i am am getting frustarated after spending so much money for a computer that has all these problems
 

androvboy

macrumors member
May 16, 2006
52
36
Got my 17 MBP this morning. My first Mac ever. Plan is that I can still use XP and migrate to MAC OS if I like it.

However as soon as we get going it wants to download over 200Mb of updates? WTF? This thing is brand new out the box - why does it not come with the latest software loaded? I only have 384k DSL and use the network for my other PC (like the one I am using to type this!) so it is taking hours to do the download.

The irony is that it sounds like everyone deletes and reloads the OS to remove the bloatware so will probably need to go through the whole process again. Hmmmmmmmmmm.
 

dr_lha

macrumors 68000
Oct 8, 2003
1,633
177
androvboy said:
Got my 17 MBP this morning. My first Mac ever. Plan is that I can still use XP and migrate to MAC OS if I like it.

However as soon as we get going it wants to download over 200Mb of updates? WTF? This thing is brand new out the box - why does it not come with the latest software loaded? I only have 384k DSL and use the network for my other PC (like the one I am using to type this!) so it is taking hours to do the download.

The irony is that it sounds like everyone deletes and reloads the OS to remove the bloatware so will probably need to go through the whole process again. Hmmmmmmmmmm.
So what's your problem? If the downloads take time, then leave the computer running downloading them over night. I'm sorry that Apple release new software packages, and that they don't have latest software update (released in the last few weeks, mainly iLife) installed on your box, but there you go, you'll have the same issue on any OS.

You had some bad timing here due to buying your computer around the time Apple released some large iLife updates, but would you rather Apple not release fixed software?

Also - you're not forced to install these updates.
 
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