Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

Menopause

macrumors 6502a
Original poster
Feb 26, 2011
663
1,807
My Touchbar MacBook Pro 2016 running macOS Sierra 10.12.2 (16C68) keeps crashing and restarting by itself every time I put it to sleep. I've tried disconnecting everything and it still happens, so it is not due to any of my external accessories (LG UltraFine 5K Display, keyboard, USB hubs etc.). A complete erase and install without Time Machine restore didn't help either.

Does it happen to anybody else? Any idea what may be causing it? :( Crash report below. Many thanks.



Anonymous UUID: BE8EF3AA-304E-503C-ED5D-D40F5847BB62

Thu Jan 5 20:28:31 2017

*** Panic Report ***
Panic(CPU 0): Unresponsive processor, this CPU timed-out during cross-call
RAX: 0x0000000000000002, RBX: 0xffffff8056c38b90, RCX: 0x0000000009000000, RDX: 0xffffff81db33e088
RSP: 0xffffff81db33dcf0, RBP: 0xffffff81db33dcf0, RSI: 0xffffff8056c38b90, RDI: 0xffffff81db33e088
R8: 0xffffff801c0671b0, R9: 0xffffff801c0671b0, R10: 0xffffff801c0671b0, R11: 0xffffff801c0cefa0
R12: 0xffffff81db33e088, R13: 0xffffff801b908370, R14: 0x0000000000000000, R15: 0xffffff81db33dd40
RFL: 0x0000000000000046, RIP: 0xffffff801b89fddb, CS: 0x0000000000000008, SS: 0x0000000000000010
Backtrace (CPU 0), Frame : Return Address
0xffffff81db33db90 : 0xffffff801ba05291
0xffffff81db33dbf0 : 0xffffff801b8a3a6f
0xffffff81db33dcf0 : 0xffffff801b932fda
0xffffff81db33ddb0 : 0xffffff801b9f8887
0xffffff81db33ddd0 : 0xffffff801ba0f2d3
0xffffff81db33de40 : 0xffffff801ba0eded
0xffffff81db33df50 : 0xffffff801ba0dd8b
0xffffff81db33df70 : 0xffffff801ba05291
0xffffff81db33dfd0 : 0xffffff801b8a3909
0xffffff923c983f70 : 0xffffff801b90a67e
0xffffff923c983fb0 : 0xffffff801b8a0af7

BSD process name corresponding to current thread: kernel_task

Mac OS version:
16C68

Kernel version:
Darwin Kernel Version 16.3.0: Thu Nov 17 20:23:58 PST 2016; root:xnu-3789.31.2~1/RELEASE_X86_64
Kernel UUID: 8DF81F81-019F-348E-B47E-40A4484B9E21
Kernel slide: 0x000000001b600000
Kernel text base: 0xffffff801b800000
__HIB text base: 0xffffff801b700000
System model name: MacBookPro13,3 (Mac-A5C67F76ED83108C)

System uptime in nanoseconds: 39045458724364
last loaded kext at 37020317002754: com.apple.driver.usb.cdc.acm 5.0.0 (addr 0xffffff7f9fdef000, size 57344)
last unloaded kext at 36897903623580: com.apple.driver.usb.cdc.ecm 5.0.0 (addr 0xffffff7f9fd6e000, size 49152)
loaded kexts:
com.steelseries.ssenext.driver 0.97
com.apple.filesystems.afpfs 11.0.3
com.apple.nke.asp-tcp 8.0.1
com.apple.driver.AppleHSBluetoothDriver 104
com.apple.driver.AppleHIDALSService 1
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AGPM 110.23.14
com.apple.driver.ApplePlatformEnabler 2.7.0d0
com.apple.driver.X86PlatformShim 1.0.0
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleHDA 278.56
com.apple.driver.AppleGraphicsDevicePolicy 3.13.78
com.apple.driver.AppleUpstreamUserClient 3.6.4
com.apple.driver.pmtelemetry 1
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.kext.AMDFramebuffer 1.4.8
com.apple.iokit.IOBluetoothSerialManager 5.0.2f4
com.apple.driver.AppleIntelPCHPMC 1.1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.kext.AMDRadeonX4100 1.4.8
com.apple.driver.AppleIntelSKLGraphics 10.2.2
com.apple.driver.AppleEmbeddedOSSupportHost 1
com.apple.driver.AppleHV 1
com.apple.kext.AMD9500Controller 1.4.8
com.apple.driver.AppleMCCSControl 1.2.15
com.apple.driver.AppleMuxControl 3.13.78
com.apple.driver.AppleIntelSKLGraphicsFramebuffer 10.2.2
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleThunderboltIP 3.0.8
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.BootCache 40
com.apple.filesystems.hfs.kext 366.30.3
com.apple.driver.AppleTopCaseHIDEventDriver 104
com.apple.driver.AirPort.Brcm4360 1130.3.1a4
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 5.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 5.0
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 172
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.usb.cdc.acm 5.0.0
com.apple.driver.usb.cdc.ecm 5.0.0
com.apple.security.SecureRemotePassword 1.0
com.apple.iokit.IOSCSIBlockCommandsDevice 394.30.2
com.apple.driver.AppleUSBAudio 307.7
com.apple.iokit.IOUSBMassStorageDriver 131.1.1
com.apple.driver.usb.AppleUSBHub 1.1
com.apple.driver.AppleThunderboltPCIUpAdapter 2.1.1
com.apple.driver.AppleThunderboltDPOutAdapter 4.6.1
com.apple.driver.IOBluetoothHIDDriver 5.0.2f4
com.apple.driver.usb.IOUSBHostHIDDevice 1.1
com.apple.driver.usb.cdc.ncm 5.0.0
com.apple.driver.usb.AppleUSBiBridge 1.0
com.apple.driver.usb.cdc 5.0.0
com.apple.driver.usb.networking 5.0.0
com.apple.driver.usb.AppleUSBHostCompositeDevice 1.1
com.apple.driver.AppleUSBHostMergeProperties 1.1
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 278.56
com.apple.kext.OSvKernDSPLib 525
com.apple.iokit.IOBluetoothHostControllerUARTTransport 5.0.2f4
com.apple.iokit.IOBluetoothHostControllerTransport 5.0.2f4
com.apple.iokit.IOBluetoothFamily 5.0.2f4
com.apple.iokit.IOSurface 153.3
com.apple.driver.AppleSSE 1.0
com.apple.driver.AppleHDAController 278.56
com.apple.iokit.IOHDAFamily 278.56
com.apple.iokit.IOAudioFamily 205.11
com.apple.vecLib.kext 1.2.0
com.apple.kext.AMDSupport 1.4.8
com.apple.driver.AppleSMBusController 1.0.14d1
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 513.1
com.apple.driver.AppleGraphicsControl 3.13.78
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 6.0.0d8
com.apple.AppleGraphicsDeviceControl 3.13.78
com.apple.iokit.IOAcceleratorFamily2 289.27
com.apple.iokit.IOGraphicsFamily 513.1
com.apple.driver.AppleSMC 3.1.9
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.driver.AppleIntelLpssUARTv1 3.0.60
com.apple.driver.AppleIntelLpssUARTCommon 3.0.60
com.apple.iokit.IOSerialFamily 11
com.apple.iokit.IOSCSIArchitectureModelFamily 394.30.2
com.apple.driver.CoreStorage 540.30.1
com.apple.filesystems.hfs.encodings.kext 1
com.apple.driver.AppleHIDKeyboard 197
com.apple.driver.AppleMultitouchDriver 368.7
com.apple.driver.AppleInputDeviceSupport 76.4
com.apple.driver.AppleHSSPIHIDDriver 49
com.apple.driver.AppleThunderboltDPInAdapter 4.6.1
com.apple.driver.AppleThunderboltDPAdapterFamily 4.6.1
com.apple.driver.AppleThunderboltPCIDownAdapter 2.1.1
com.apple.driver.AppleHSSPISupport 49
com.apple.iokit.IO80211Family 1200.12.2
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.driver.corecapture 1.0.4
com.apple.driver.AppleIntelLpssSpiController 3.0.60
com.apple.iokit.IONVMeFamily 2.1.0
com.apple.driver.AppleThunderboltNHI 4.1.8
com.apple.driver.AppleHPM 3.0.9
com.apple.iokit.IOThunderboltFamily 6.3.3
com.apple.driver.AppleIntelLpssI2CController 3.0.60
com.apple.driver.AppleIntelLpssDmac 3.0.60
com.apple.driver.AppleIntelLpssI2C 3.0.60
com.apple.driver.AppleIntelLpssGspi 3.0.60
com.apple.driver.usb.AppleUSBXHCIPCI 1.1
com.apple.driver.usb.AppleUSBXHCI 1.1
com.apple.driver.usb.AppleUSBHostPacketFilter 1.0
com.apple.iokit.IOUSBFamily 900.4.1
com.apple.driver.AppleEFINVRAM 2.1
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.KernelRelayHost 1
com.apple.iokit.IOUSBHostFamily 1.1
com.apple.driver.AppleBusPowerController 1.0
com.apple.driver.DiskImages 444.30.5
com.apple.iokit.IOStorageFamily 2.1
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 5.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
panic(cpu 3 caller 0xffffff801ba10ba5): "mp_cpus_call_wait() timeout, cpus: 0x1"@/Library/Caches/com.apple.xbs/Sources/xnu/xnu-3789.31.2/osfmk/i386/mp.c:1207
Backtrace (CPU 3), Frame : Return Address
0xffffff9237f33a90 : 0xffffff801b8f211c
0xffffff9237f33b10 : 0xffffff801ba10ba5
0xffffff9237f33b60 : 0xffffff801ba1085c
0xffffff9237f33c60 : 0xffffff801ba114a5
0xffffff9237f33c90 : 0xffffff801b902a54
0xffffff9237f33cc0 : 0xffffff801b90291c
0xffffff9237f33d00 : 0xffffff801bedcfd3
0xffffff9237f33d60 : 0xffffff801bf0782e
0xffffff9237f33de0 : 0xffffff801bea740c
0xffffff9237f33e50 : 0xffffff801bea4594
0xffffff9237f33eb0 : 0xffffff801bea12c2
0xffffff9237f33ef0 : 0xffffff801bea1142
0xffffff9237f33f30 : 0xffffff801bebcd81
0xffffff9237f33f80 : 0xffffff801bebc4dc
0xffffff9237f33fb0 : 0xffffff801b8a0af7

BSD process name corresponding to current thread: kernel_task
Model: MacBookPro13,3, BootROM MBP133.0226.B08, 4 processors, Intel Core i7, 2.7 GHz, 16 GB, SMC 2.38f6
Graphics: kHW_AMDRadeonPro460Item, AMD Radeon Pro 460, PCIe, 4096 MB
Graphics: kHW_IntelHDGraphics530Item, Intel HD Graphics 530, Built-In
Memory Module: BANK 0/DIMM0, 8 GB, LPDDR3, 2133 MHz, 0x802C, 0x4D5435324C31473332443450472D30393320
Memory Module: BANK 1/DIMM0, 8 GB, LPDDR3, 2133 MHz, 0x802C, 0x4D5435324C31473332443450472D30393320
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x15A), Broadcom BCM43xx 1.0 (7.21.171.68.1a4)
Bluetooth: Version 5.0.2f4, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
PCI Card: pci1b73,1100, USB eXtensible Host Controller, Thunderbolt@70,0,0
USB Device: USB 3.0 Bus
USB Device: iBridge
USB Device: USB 3.0 Bus
USB Device: USB3.1 Hub
USB Device: USB3.0 Hub
USB Device: HD-PATU3
USB Device: Rugged USB3 THB
USB Device: Hub
USB Device: LG UltraFine Display Camera
USB Device: USB2.1 Hub
USB Device: USB2.0 Hub
USB Device: Razer Mamba Dock
USB Device: Griffin PowerMate
USB Device: USB 2.0 Hub
USB Device: SteelSeries Apex M800 Keyboard
USB Device: Hub
USB Device: USB Controls
USB Device: USB Audio
Thunderbolt Bus: MacBook Pro, Apple Inc., 12.11
Thunderbolt Device: UltraFine 5K, LG Electronics, 3, 9.4
Thunderbolt Bus: MacBook Pro, Apple Inc., 12.11
 

Rok73

macrumors 65816
Apr 21, 2015
1,161
518
Planet Earth
Do you have any shady 3rd party software installed?

However, please download Etrecheck https://etrecheck.com/download/EtreCheck.zip
https://etrecheck.com/download/EtreCheck.zip
Let it run once and post the result here. To do this please click on the "+" symbol
plus.jpg
and paste the result there.
 

FreakMaster

macrumors newbie
Jan 10, 2017
1
1
I am getting the same problem. Every time my mbpro 15" touch bar goes to sleep while connected to my external 4k LG I have to force restart since it wont wake up.
 
  • Like
Reactions: nycgeo
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.