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Mendis

macrumors newbie
Original poster
Jan 25, 2021
2
0
Few weeks ago my MacBook Pro 2017 has started to crash each time it should have enter sleep mode: after 1 minute of inactivity, the screen turns off and few seconds later the computer starts up with this message on black screen: "Your computer restarted because of a problem". When I login, I have a pop up that tells it again, and supplies error details (added below).
When starting the computer on safe boot, the sleeping mode works well, without crashing.

I already tried:
  1. Run Apple Diagnostics (no issues found)
  2. Erase my HD
  3. Reinstalll Mac OS Big Sur
The error I've added here is on clean Big Sur, without any other software installed.
Any idea what could cause such an issue? What else can I try?

Thanks in advance.

The error details:

panic(cpu 0 caller 0xffffff7fa8cb7bda): "Failed to complete supporting devices Sleep in first sleep/wake(1/0), M8 was available\n"@/AppleInternal/BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleEmbeddedOSSupport/AppleEmbeddedOSSupport-157.60.1/Source/Drivers/AppleEmbeddedOSSupportHost/AppleEmbeddedOSSupportHost.cpp:473
Backtrace (CPU 0), Frame : Return Address
0xffffffa07a8fbaf0 : 0xffffff8009eb9aed
0xffffffa07a8fbb40 : 0xffffff8009ffc6e3
0xffffffa07a8fbb80 : 0xffffff8009fecd1a
0xffffffa07a8fbbd0 : 0xffffff8009e5ea2f
0xffffffa07a8fbbf0 : 0xffffff8009eb938d
0xffffffa07a8fbd10 : 0xffffff8009eb9678
0xffffffa07a8fbd80 : 0xffffff800a6be3ca
0xffffffa07a8fbdf0 : 0xffffff7fa8cb7bda
0xffffffa07a8fbe30 : 0xffffff7fa8cb6581
0xffffffa07a8fbe80 : 0xffffff8009efe6b5
0xffffffa07a8fbef0 : 0xffffff8009eff5c4
0xffffffa07a8fbfa0 : 0xffffff8009e5e13e
Kernel Extensions in backtrace:
com.apple.driver.AppleEmbeddedOSSupportHost(1.0)[3FA586C2-3380-3D79-9BF5-0AAF762C855F]@0xffffff7fa8cb5000->0xffffff7fa8cb8fff
dependency: com.apple.driver.AppleSMC(3.1.9)[D674490B-26E7-312B-9E8E-03250124CCC6]@0xffffff800b494000->0xffffff800b4acfff
dependency: com.apple.iokit.IOACPIFamily(1.4)[C8F0E837-965A-3EB4-B8F6-4C2142046028]@0xffffff800c2d7000->0xffffff800c2d8fff



Process name corresponding to current thread: kernel_task



Mac OS version:
20C69


Kernel version:
Darwin Kernel Version 20.2.0: Wed Dec 2 20:39:59 PST 2020; root:xnu-7195.60.75~1/RELEASE_X86_64
Kernel UUID: 82E2050C-5936-3D24-AD3B-EC4EC5C09E11
KernelCache slide: 0x0000000009c00000
KernelCache base: 0xffffff8009e00000
Kernel slide: 0x0000000009c10000
Kernel text base: 0xffffff8009e10000
__HIB text base: 0xffffff8009d00000
System model name: MacBookPro14,3 (Mac-551B86E5744E2388)
System shutdown begun: NO
Panic diags file available: YES (0x0)
Hibernation exit count: 0


System uptime in nanoseconds: 270912452135
Last Sleep: absolute base_tsc base_nano
Uptime : 0x0000003f13a3f953
Sleep : 0x0000000000000000 0x0000000000000000 0x0000000000000000
Wake : 0x0000000000000000 0x00000005e44a60a0 0x0000000000000000
last started kext at 38566781699: >DiskImages.SparseDiskImage 493.0.0 (addr 0xffffff800c4be000, size 8192)
loaded kexts:
>DiskImages.SparseDiskImage 493.0.0
>DiskImages.ReadWriteDiskImage 493.0.0
>DiskImages.CryptoEncoding 493.0.0
>DiskImages.UDIFDiskImage 493.0.0
>DiskImages.RAMBackingStore 493.0.0
>DiskImages.HTTPBackingStore 493.0.0
>DiskImages.FileBackingStore 493.0.0
>!AHIDALSService 1
@filesystems.msdosfs 1.10
>AudioAUUC 1.70
>!APlatformEnabler 2.7.0d0
>AGPM 119
>X86PlatformShim 1.0.0
@filesystems.autofs 3.0
@kext.AMDFramebuffer 4.0.2
@fileutil 20.036.15
>!AUpstreamUserClient 3.6.8
@kext.AMDRadeonX4000 4.0.2
@kext.AMDRadeonServiceManager 4.0.2
>!AHDAHardwareConfigDriver 283.15
>!A!IKBLGraphics 16.0.1
>!AHDA 283.15
>!AGraphicsDevicePolicy 6.2.2
>!A!IKBLGraphicsFramebuffer 16.0.1
@AGDCPluginDisplayMetrics 6.2.2
>AGDCBacklightControl 6.2.2
>pmtelemetry 1
>LuaHardwareAccess 1.0.16
|IOUserEthernet 1.0.1
>usb.!UUserHCI 1
>!ABacklight 180.3
>!AThunderboltIP 4.0.3
>!AEmbeddedOSSupportHost 1
|IO!BSerialManager 8.0.2f9
@Dont_Steal_Mac_OS_X 7.0.0
>!AHV 1
>!ADiskImages2 1
>!AFIVRDriver 4.1.0
>!AMCCSControl 1.14
>eficheck 1
>SMCMotionSensor 3.0.4d1
>!A!IPCHPMC 2.0.1
@kext.AMD9500!C 4.0.2
>!AGFXHDA 100.1.431
>!AMuxControl 6.2.2
>!A!ISlowAdaptiveClocking 4.0.0
>ACPI_SMC_PlatformPlugin 1.0.0
>!AFileSystemDriver 3.0.1
@filesystems.tmpfs 1
@filesystems.hfs.kext 556.60.1
@BootCache 40
@!AFSCompression.!AFSCompressionTypeZlib 1.0.0
@!AFSCompression.!AFSCompressionTypeDataless 1.0.0d1
>!ATopCaseHIDEventDriver 4020.6
>AirPort.BrcmNIC 1400.1.1
@filesystems.apfs 1677.60.23
@private.KextAudit 1.0
>!ASmartBatteryManager 161.0.0
>!AACPIButtons 6.1
>!ARTC 2.0
>!ASMBIOS 2.1
>!AACPIEC 6.1
>!AAPIC 1.7
@!ASystemPolicy 2.0.0
@nke.applicationfirewall 310
|IOKitRegistryCompatibility 1
|EndpointSecurity 1
>DiskImages.KernelBacked 493.0.0
>usb.cdc.acm 5.0.0
>usb.serial 6.0.0
>usb.cdc.ecm 5.0.0
>usb.IOUSBHostHIDDevice 1.2
>usb.cdc.ncm 5.0.0
>usb.!UiBridge 1.0
>!UAudio 401.4
|IOAVB!F 900.12
@plugin.IOgPTPPlugin 900.11
|IOEthernetAVB!C 1.1.0
@kext.triggers 1.0
@kext.AMDRadeonX4100HWLibs 1.0
@kext.AMDRadeonX4000HWServices 4.0.2
>DspFuncLib 283.15
@kext.OSvKernDSPLib 52
|IO!BHost!CUARTTransport 8.0.2f9
|IO!BHost!CTransport 8.0.2f9
|IOAccelerator!F2 439.52
>!ABacklightExpert 1.1.0
>!AThunderboltEDMSink 5.0.3
>!AThunderboltDPOutAdapter 8.1.4
>!ASMBus!C 1.0.18d1
>!ASMBusPCI 1.0.14d1
@!AGPUWrangler 6.2.2
@kext.AMDSupport 4.0.2
>!AHDA!C 283.15
|IOHDA!F 283.15
|IONDRVSupport 585
|IOAudio!F 300.6.1
@vecLib.kext 1.2.0
>!A!ILpssUARTv1 3.0.60
>!A!ILpssUARTCommon 3.0.60
>!AOnboardSerial 1.0
|IOSerial!F 11
>!AGraphicsControl 6.2.2
@!AGraphicsDeviceControl 6.2.2
|IOGraphics!F 585
|IOSlowAdaptiveClocking!F 1.0.0
>IOPlatformPluginLegacy 1.0.0
>X86PlatformPlugin 1.0.0
>IOPlatformPlugin!F 6.0.0d8
>usb.cdc 5.0.0
>usb.networking 5.0.0
>usb.!UHostCompositeDevice 1.2
>!AThunderboltDPInAdapter 8.1.4
>!AThunderboltDPAdapter!F 8.1.4
>!AThunderboltPCIDownAdapter 4.1.1
>!ABSDKextStarter 3
|IOSurface 289.3
@filesystems.hfs.encodings.kext 1
>!AActuatorDriver 4400.28
>!AHIDKeyboard 222
>!AMultitouchDriver 4400.28
>!AInputDeviceSupport 4400.35
>!AHS!BDriver 4020.6
>IO!BHIDDriver 8.0.2f9
>!AHSSPIHIDDriver 61
>!AHSSPISupport 61
>!A!ILpssSpi!C 3.0.60
|IO80211!F 1200.12.2b1
|IOSkywalk!F 1
>mDNSOffloadUserClient 1.0.1b8
>corecapture 1.0.4
>!AXsanScheme 3
|IONVMe!F 2.1.0
>!AThunderboltNHI 7.2.8
>!AHPM 3.4.4
|IOThunderbolt!F 9.3.2
>!A!ILpssI2C!C 3.0.60
>!A!ILpssDmac 3.0.60
>!A!ILpssI2C 3.0.60
>!A!ILpssGspi 3.0.60
>usb.!UXHCIPCI 1.2
>usb.!UXHCI 1.2
>usb.!UHostPacketFilter 1.0
|IOUSB!F 900.4.2
>!AEFINVRAM 2.1
>!AEFIRuntime 2.1
|IOSMBus!F 1.1
|IOHID!F 2.0.0
$!AImage4 3.0.0
|IOTimeSync!F 900.11
|IONetworking!F 3.4
>DiskImages 493.0.0
|IO!B!F 8.0.2f9
|IOReport!F 47
|IO!BPacketLogger 8.0.2f9
$quarantine 4
$sandbox 300.0
@kext.!AMatch 1.0.0d1
|CoreAnalytics!F 1
>!ASSE 1.0
>!AKeyStore 2
>!UTDM 511.60.2
|IOUSBMass!SDriver 184.40.6
|IOSCSIBlockCommandsDevice 436.40.6
|IO!S!F 2.1
|IOSCSIArchitectureModel!F 436.40.6
>!AMobileFileIntegrity 1.0.5
@kext.CoreTrust 1
>!AFDEKeyStore 28.30
>!AEffaceable!S 1.0
>!ACredentialManager 1.0
>KernelRelayHost 1
|IOUSBHost!F 1.2
>!UHostMergeProperties 1.2
>usb.!UCommon 1.0
>!ABusPower!C 1.0
>!ASEPManager 1.0.1
>IOSlaveProcessor 1
>!AACPIPlatform 6.1
>!ASMC 3.1.9
|IOPCI!F 2.9
|IOACPI!F 1.4
>watchdog 1
@kec.pthread 1
@kec.corecrypto 11.1
@kec.Libm 1
 
Last edited:
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