My late 2013 MacBook Pro running OS X Mavericks is have troubles. I'm able to turn on the computer and get to the login screen, then it just freezes. I'm able to run the computer in safe mode with no problems. I've also read around and there's a lot of signs pointing to a logic board issue. I'm looking for a solution! Thanks!
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MacBook Pro Boot Issue
- Thread starter MacBooker1997
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When a Mac has problems which go away when running in safe mode, most times it's a software issue. Mavericks is now pretty old and there's likely some recent non-Apple driver/daemon/launch/etc. software that you have that is not compatible with Mavericks. If you have no idea what that is, you can download and run EtreCheck. If you need help with the results, you can post it here.
https://etrecheck.com/
https://etrecheck.com/
SOMETHING "in your personal software setup" is mucking things up.
This is obvious because when you boot into safe mode, it runs without problems.
The difference between "regular" mode and "safe" mode is that in safe mode, nothing is running but Apple-installed software.
You said you ran EtreCheck.
Post the results here, so we can see and comment about your 3rd-party stuff.
This is obvious because when you boot into safe mode, it runs without problems.
The difference between "regular" mode and "safe" mode is that in safe mode, nothing is running but Apple-installed software.
You said you ran EtreCheck.
Post the results here, so we can see and comment about your 3rd-party stuff.
EtreCheck version: 3.4.6 (460)
Report generated 2017-11-26 10:53:40
Download EtreCheck from https://etrecheck.com
Runtime: 2:43
Performance: Excellent
Click the [Lookup] links for more information from Apple Support Communities.
Click the [Details] links for more information about that line.
Problem: Other problem
Hardware Information: ⓘ
MacBook Pro (Retina, 13-inch, Late 2013)
[Technical Specifications] - [User Guide] - [Warranty & Service]
MacBook Pro - model: MacBookPro11,1
1 2.4 GHz Intel Core i5 (i5-4258U) CPU: 2-core
8 GB RAM Not upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Handoff/Airdrop2: supported
Wireless: en0: 802.11 a/b/g/n/ac
Battery: Health = Normal - Cycle count = 500
Video Information: ⓘ
Intel Iris - VRAM: 1536 MB
Color LCD 2560 x 1600
Disk Information: ⓘ
APPLE SSD SM0256F disk0: (251 GB) (Solid State - TRIM: Yes)
[Show SMART report]
Macintosh HD (disk0s1 - Journaled HFS+) / [Startup]: 250.14 GB (239.31 GB free)
(disk0s2) <not mounted> [Recovery]: 650 MB
USB Information: ⓘ
XHCI Root Hub SS Simulation
Apple Internal Memory Card Reader
XHCI Root Hub USB 2.0 Simulation
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Thunderbolt Information: ⓘ
Apple Inc. thunderbolt_bus
System Software: ⓘ
OS X Mavericks 10.9.5 (13F34) - Time since boot: less than an hour
Gatekeeper: ⓘ
Mac App Store and identified developers
System Launch Agents: ⓘ
[not loaded] 4 Apple tasks
[loaded] 150 Apple tasks
[running] 30 Apple tasks
System Launch Daemons: ⓘ
[not loaded] 50 Apple tasks
[loaded] 145 Apple tasks
[running] 53 Apple tasks
Internet Plug-ins: ⓘ
Default Browser: 537 (installed 2017-11-24)
QuickTime Plugin: 7.7.3 (installed 2017-11-24)
3rd Party Preference Panes: ⓘ
None
Time Machine: ⓘ
Time Machine not configured!
Top Processes by CPU: ⓘ
89% com.apple.WebKit.WebContent
26% WindowServer
2% mdworker
2% Dock
1% fontd
Top Processes by Memory: ⓘ
421 MB kernel_task
318 MB com.apple.WebKit.WebContent
165 MB com.apple.WebKit.WebContent
137 MB WindowServer
133 MB com.apple.IconServicesAgent
Top Processes by Energy Use: ⓘ
88.42 com.apple.WebKit.WebContent
5.08 WindowServer
0.04 com.apple.WebKit.WebContent
0.04 AppleSpell
Virtual Memory Information: ⓘ
5.74 GB Available RAM
4.23 GB Free RAM
2.26 GB Used RAM
1.51 GB Cached files
0 B Swap Used
Diagnostics Events (last 3 days for minor events): ⓘ
2017-11-26 10:49:10 Last shutdown cause: 3 - Hard shutdown
Mavericks was just freshly installed if that helps
Report generated 2017-11-26 10:53:40
Download EtreCheck from https://etrecheck.com
Runtime: 2:43
Performance: Excellent
Click the [Lookup] links for more information from Apple Support Communities.
Click the [Details] links for more information about that line.
Problem: Other problem
Hardware Information: ⓘ
MacBook Pro (Retina, 13-inch, Late 2013)
[Technical Specifications] - [User Guide] - [Warranty & Service]
MacBook Pro - model: MacBookPro11,1
1 2.4 GHz Intel Core i5 (i5-4258U) CPU: 2-core
8 GB RAM Not upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Handoff/Airdrop2: supported
Wireless: en0: 802.11 a/b/g/n/ac
Battery: Health = Normal - Cycle count = 500
Video Information: ⓘ
Intel Iris - VRAM: 1536 MB
Color LCD 2560 x 1600
Disk Information: ⓘ
APPLE SSD SM0256F disk0: (251 GB) (Solid State - TRIM: Yes)
[Show SMART report]
Macintosh HD (disk0s1 - Journaled HFS+) / [Startup]: 250.14 GB (239.31 GB free)
(disk0s2) <not mounted> [Recovery]: 650 MB
USB Information: ⓘ
XHCI Root Hub SS Simulation
Apple Internal Memory Card Reader
XHCI Root Hub USB 2.0 Simulation
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Thunderbolt Information: ⓘ
Apple Inc. thunderbolt_bus
System Software: ⓘ
OS X Mavericks 10.9.5 (13F34) - Time since boot: less than an hour
Gatekeeper: ⓘ
Mac App Store and identified developers
System Launch Agents: ⓘ
[not loaded] 4 Apple tasks
[loaded] 150 Apple tasks
[running] 30 Apple tasks
System Launch Daemons: ⓘ
[not loaded] 50 Apple tasks
[loaded] 145 Apple tasks
[running] 53 Apple tasks
Internet Plug-ins: ⓘ
Default Browser: 537 (installed 2017-11-24)
QuickTime Plugin: 7.7.3 (installed 2017-11-24)
3rd Party Preference Panes: ⓘ
None
Time Machine: ⓘ
Time Machine not configured!
Top Processes by CPU: ⓘ
89% com.apple.WebKit.WebContent
26% WindowServer
2% mdworker
2% Dock
1% fontd
Top Processes by Memory: ⓘ
421 MB kernel_task
318 MB com.apple.WebKit.WebContent
165 MB com.apple.WebKit.WebContent
137 MB WindowServer
133 MB com.apple.IconServicesAgent
Top Processes by Energy Use: ⓘ
88.42 com.apple.WebKit.WebContent
5.08 WindowServer
0.04 com.apple.WebKit.WebContent
0.04 AppleSpell
Virtual Memory Information: ⓘ
5.74 GB Available RAM
4.23 GB Free RAM
2.26 GB Used RAM
1.51 GB Cached files
0 B Swap Used
Diagnostics Events (last 3 days for minor events): ⓘ
2017-11-26 10:49:10 Last shutdown cause: 3 - Hard shutdown
Mavericks was just freshly installed if that helps
As you mention and as the EtreCheck report indicates, this is right after a clean install. Are you having problems running in the regular (non-safe) mode at this point or does your computer have problems without putting additional software on?
The problem seems to have solved itself everyone. Im up and running just fine. I did reset the PRAM and SMC, maybe that did it?
It's possible that a SMC/NVRAM reset fixed your issues but I think it's much more likely that you had some software conflict that got cleared up by doing a clean install. There's a lot of software that will activate without the user starting it. For example, if you install their software, Adobe and Microsoft have background processes that check for updates to their software. There are other types of background software that you could have installed as well. If you re-install the offending software using the same version you had previously, the chances are that your problems will return. Whatever software you install, you should make sure it's compatible with Mavericks (check the software company's website).