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lphong@mac.com

macrumors newbie
Original poster
Nov 24, 2006
5
0
UK
Please HELP!!

I bought a MacBook Pro from ebay a few days ago, it runs perfectly on my MacBook's hard drive via firewire.

However, I installed OSX on its local drive on it yesterday, and it has frozen 3 times since then...the screen turns grey and a message board says something like 'your computer need to be restarted. Hold down the power button for a few seconds or press down the restart button.' I have never seen this message on my Macbook or iBook, could some kind person tell me what's going on please?

Regards
Pok:( :(
 

MacBoobsPro

macrumors 603
Jan 10, 2006
5,114
6
Please HELP!!

I bought a MacBook Pro from ebay a few days ago, it runs perfectly on my MacBook's hard drive via firewire.

However, I installed OSX on its local drive on it yesterday, and it has frozen 3 times since then...the screen turns grey and a message board says something like 'your computer need to be restarted. Hold down the power button for a few seconds or press down the restart button.' I have never seen this message on my Macbook or iBook, could some kind person tell me what's going on please?

Regards
Pok:( :(

That screen is called a 'kernel panic' basically its telling you something major is wrong. Try reinstallng OSX. If it continues to 'panic' you may have a bad HD.
 

lphong@mac.com

macrumors newbie
Original poster
Nov 24, 2006
5
0
UK
Thanks very much for reply!
Muh...I have tried to reinstall OSX and that message still comes.

I also tried to change the hard drive as well, however the final 2 screws on the right hand side of the HD is far too hard to unscrew:(

Do you think they will do that for me of I bring that to a Apple store?
 

treblah

macrumors 65816
Oct 28, 2003
1,285
0
29680
Thanks very much for reply!
Muh...I have tried to reinstall OSX and that message still comes.

I also tried to change the hard drive as well, however the final 2 screws on the right hand side of the HD is far too hard to unscrew:(

Do you think they will do that for me of I bring that to a Apple store?

The only thing they will tell you for sure is that your warranty is void because you opened the case. :(
 

MacBoobsPro

macrumors 603
Jan 10, 2006
5,114
6
Thanks very much for reply!
Muh...I have tried to reinstall OSX and that message still comes.

I also tried to change the hard drive as well, however the final 2 screws on the right hand side of the HD is far too hard to unscrew:(

Do you think they will do that for me of I bring that to a Apple store?

I would not mess with the HD taking it out and putting it back will not solve anything but a faulty connection. If the connection was faulty the thing would probably not even start up.

However it does sound like a dud HD.

The only thing they will tell you for sure is that your warranty is void because you opened the case. :(

If you dont mention you opened it up then you should be fine as long as it is still under warranty. ;)
 
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