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mmagdy

macrumors newbie
Original poster
Feb 15, 2022
5
1
Hello,

My issue here is that I used xartutil --erase-all in the terminal (Not in recovery mode), my mac restarted and went into an infinite loop, even the startup options does not work, tried everything can't get it to boot, any help or shall I go to the store?

Regards,
 

madat42

macrumors 6502
Mar 25, 2011
326
128
Are you holding the power button down on startup to get to the Startup Options or Recovery Mode? I didn't realize on M1 that CMD-R was no longer the way.
 

mmagdy

macrumors newbie
Original poster
Feb 15, 2022
5
1
Are you holding the power button down on startup to get to the Startup Options or Recovery Mode? I didn't realize on M1 that CMD-R was no longer the way.
Yes, it says loading start up options then restarts and the same loop happens again over and over, infinite loop.
 

MBAir2010

macrumors 604
May 30, 2018
6,975
6,354
there
Hello,

My issue here is that I used xartutil --erase-all in the terminal (Not in recovery mode), my mac restarted and went into an infinite loop, even the startup options does not work, tried everything can't get it to boot, any help or shall I go to the store?

Regards,
did we press the power button down for 10 seconds?
 

VineRider

macrumors 65816
May 24, 2018
1,425
1,256
Yes but unfortunately I don't have another apple product.
If there is an Apple store nearby, I suspect they could fix it. Possibly sending it in for repair is an option too. I don’t think there is another way to fix this other than the revive and restore process

Best Buy might be an option as well
 

mmagdy

macrumors newbie
Original poster
Feb 15, 2022
5
1
If there is an Apple store nearby, I suspect they could fix it. Possibly sending it in for repair is an option too. I don’t think there is another way to fix this other than the revive and restore process
Will do that, thank you!
 
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panjandrum

macrumors 6502a
Sep 22, 2009
732
919
United States
As others have mentioned already, Apple Configurator will almost certainly be your only option. Hopefully an Apple store will simply do this for free (they certainly *should* do it for free; seeing as designing a computer which requires *another computer* plus specific software to restore it, rather than simply an OS installer, is absurd). If not, you can hopefully find a friend or co-worker that has a Mac. It's a fairly easy process in the end; you just have to have all the necessary components in place.
 

Fishrrman

macrumors Penryn
Feb 20, 2009
29,263
13,360
If you have a brick-n-mortar Apple Store anywhere near, it's probably time for a visit to the genius bar.

I WOULD NOT take this to a 3rd-party repair service provider.
Take it TO APPLE.

Oh, one more thing:

Don't be fooling with that "xartutil --erase-all in the terminal" again, if you know what's good for you...
 

cp1160

macrumors regular
Feb 20, 2007
150
136
Why did you run this command by the way? Clear the fingerprint data?

On Intel T2-equipped computers, xartutil --erase-all will also get rid of the disk decryption keys stored in the secure enclave, so it'll make the data on the disk unreadable and unrecoverable. M1 systems don't need the T2. Does anyone know if the command still gets rid of disk decryption keys?
 
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