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djbeav

macrumors newbie
Original poster
Feb 18, 2020
6
5
Has anybody ever seen this? Just got our new MBP (M1) today, and opened it up to find that something is leaking from the right speaker grille.

Can't tell if it's powder-based (like copier toner), or liquid-based (like ink).

Called Apple, and they want it back. Unfortunately it was a BTO, and we're back to waiting another 2-3 weeks for a replacement.
 

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CMMChris

macrumors 6502a
Oct 28, 2019
850
794
Germany (Bavaria)
The battery is inside the lower half of the device and wouldn't leak enough stuff for it to come out the speaker grill. Also you'd certainly smell it.

I bet there was too much glue applied during manufacturing so it was pressed through the speaker grill. Apple could do better when it comes to QC.
 

ArPe

macrumors 65816
May 31, 2020
1,281
3,325
The battery is inside the lower half of the device and wouldn't leak enough stuff for it to come out the speaker grill. Also you'd certainly smell it.

I bet there was too much glue applied during manufacturing so it was pressed through the speaker grill. Apple could do better when it comes to QC.

I’m factories you can automate QC of every logic board but QCing every manual part of the assembly is very hard. To keep the human labor in check any faulty Mac has a serial number which can be used to track down the human who did a bad assembly job.
 
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profcutter

macrumors 68000
Mar 28, 2019
1,550
1,296
Ugh sorry about that. Are there any 16gb ram machines in stock near you at stores?
 

velocityg4

macrumors 604
Dec 19, 2004
7,336
4,726
Georgia
Send it back. You don’t one what the substance is. More importantly, you don’t know if there is an issue going on inside.
 

mi7chy

macrumors G4
Oct 24, 2014
10,625
11,296
Looks like it wasn't properly cleaned after the speaker holes were drilled. There's nothing to leak from the speakers and nothing can leak through them either.
 

Leon1das

macrumors 6502
Dec 26, 2020
285
214
This forum is not a good place for OP question. Why?

Even if your Mac works perfectly - if you will have any other issue with it in lets say 3-4 months - so Apple technician opens it - they could say you spilled some black sand/liquid INTO it and refuse the warranty.

Better contact Apple support now (with the photos) and ask them what to do. If their response is to keep it - make sure you save/backup that response for future reference.
 

dmccloud

macrumors 68040
Sep 7, 2009
3,142
1,899
Anchorage, AK
This forum is not a good place for OP question. Why?

Even if your Mac works perfectly - if you will have any other issue with it in lets say 3-4 months - so Apple technician opens it - they could say you spilled some black sand/liquid INTO it and refuse the warranty.

Better contact Apple support now (with the photos) and ask them what to do. If their response is to keep it - make sure you save/backup that response for future reference.

OP already said they contacted Apple and they want the unit back.
 
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