Hi, I'm a new macbook user. I have macbook pro m1 that i just bought 3 weeks ago. Everything is fine, the battery is fine, the performance is super fine till one day I left my mac on sleep mode while having an android phone that connect to my thunderbolt via a connector. Then after I turn on my mac, my touchbar backlight is gone. But I'm still able to use it.
I dont exactly know what the cause of this problem. I have contacted apple support then they suggest me to do steps such as hardware test, safe mode, and reinstall OS. But the issue still happens. They also recommended me to bring my mac to service center. So the best approach is I should never let my mac on sleep mode. Because sometimes when I restart my mac after sleep mode, the system freeze and then there's a report of my error -> Error Report Macpro m1. Is there anyone ever having this issue?
I dont exactly know what the cause of this problem. I have contacted apple support then they suggest me to do steps such as hardware test, safe mode, and reinstall OS. But the issue still happens. They also recommended me to bring my mac to service center. So the best approach is I should never let my mac on sleep mode. Because sometimes when I restart my mac after sleep mode, the system freeze and then there's a report of my error -> Error Report Macpro m1. Is there anyone ever having this issue?