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Portobelly

macrumors newbie
Original poster
May 25, 2022
5
1
My MBP (Mid-2012, 13", non-retina), running Mojave, suddenly began experiencing massive slowdown w/ spinning beachball every time I perform any kind of action whatsoever, seizing entirely for about a minute at a time. The computer will then run as normal until I so much as click on a folder or application, then seize for another minute or so. Some searching lead me to believe this was related to the adsp process, and a missing serial number. Upon checking System Information I found that the serial number was showing as "Unavailable", and in Terminal, the adsp process did seem to be spiking in CPU use coinciding with the freezes. However, using Terminal to disable the adsp process did nothing to alleviate the issue. I then followed the process to repair the missing serial number, using the Blank Board Serializer software. This seemingly worked, and upon rebooting my laptop, it ran smoothly, and System Information reported the correct serial number. However, after about five minutes of use, the hitching returned.

System Information still reports the correct serial number, so this was perhaps a symptom, rather than the cause of the issue. Strangely, the laptop does now seem to run smoothly for a few minutes after rebooting, whereas before the hitching was immediate, and made even entering my password to log in an issue. Another thing to note is that from my searching, the missing serial number issue is usually caused when the logic board is replaced, and the serial number is not written to the new board. I have never had the logic board in my laptop replaced. I have installed a new battery and an SSD, but both of these upgrades were made over a year ago, and the machine was running entirely smoothly until last night. I did find a handful of old forum posts from users who have had similar issue in the past, also never having had their logic board replaced, but none ever discovering what the root cause was.

Any insight would be greatly appreciated, even if it's just that the machine is as good as dead.

Edit: I have also tried booting into Safe Mode, which had no effect on the hitching.
 
Last edited:

chrfr

macrumors G5
Jul 11, 2009
13,716
7,290
Without more details, it’s hard to say but if this happens to be the 13” non-retina model, the SSD data cable is very prone to failure which can lead to symptoms like you describe. It’s an inexpensive and simple repair.
 

Portobelly

macrumors newbie
Original poster
May 25, 2022
5
1
Without more details, it’s hard to say but if this happens to be the 13” non-retina model, the SSD data cable is very prone to failure which can lead to symptoms like you describe. It’s an inexpensive and simple repair.
It is the 13", non-retina model, I've added this to the original post for clarity. Is there any way for me to diagnose this as the issue? From some searching, it seems like it's not something I'll be able to tell is damaged just by looking. I'd like to believe the issue is somthing so easily repaired, but could this have caused the serial number to be reported as "Unavailable" in my System Information panel?
 

chrfr

macrumors G5
Jul 11, 2009
13,716
7,290
It is the 13", non-retina model, I've added this to the original post for clarity. Is there any way for me to diagnose this as the issue? From some searching, it seems like it's not something I'll be able to tell is damaged just by looking. I'd like to believe the issue is somthing so easily repaired, but could this have caused the serial number to be reported as "Unavailable" in my System Information panel?
The cable failure is so common that I wouldn't hesitate to just go ahead and replace it, and then see if the other issues arise again.
 

Portobelly

macrumors newbie
Original poster
May 25, 2022
5
1
Small update, it seems to be the SSD itself that is at fault here. I found my old HDD from before I upgraded to the SSD, with the OS still installed. On putting that in, everything ran perfectly well. Once I've backed up a few of my most recent files, I'll try erasing and reinstalling on the SSD, but I assume that it is a hardware failing, and the SSD is likely near death.
 

chrfr

macrumors G5
Jul 11, 2009
13,716
7,290
Small update, it seems to be the SSD itself that is at fault here. I found my old HDD from before I upgraded to the SSD, with the OS still installed. On putting that in, everything ran perfectly well. Once I've backed up a few of my most recent files, I'll try erasing and reinstalling on the SSD, but I assume that it is a hardware failing, and the SSD is likely near death.
Again, this is exactly the behavior of the cable failing. I have seen this numerous times where the disk looks to be fine, but when you install an SSD, you have problems. Just change the cable.
 
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Portobelly

macrumors newbie
Original poster
May 25, 2022
5
1
Again, this is exactly the behavior of the cable failing. I have seen this numerous times where the disk looks to be fine, but when you install an SSD, you have problems. Just change the cable.
I had already ordered the cable before coming to the conclusion that the issue was the SSD, so I will go ahead and make the replacement once it arrives. I have also put down a strip of electrical tape where the HDD cable makes contact with the aluminium case, to hopefully prevent this happening to the newer cable.

That would be good news if it's not the SSD itself causing the issue, the cable is a much cheaper replacement. It may be a few more days before the cable arrives, but I'll update the thread for posterity either way once I've made the replacement. Thanks for your advice.
 

gammamonk

macrumors 6502a
Jun 4, 2004
667
108
Madison, WI
I did the cable on both my 2011 and wife's 2012. I had a coworker who was an ex-apple store tech and she said it was incredibly common. Both machines are going strong.
 

Fishrrman

macrumors Penryn
Feb 20, 2009
29,263
13,355
It's the cable.
Replace it and put the SSD back in.

My prediction:
Do these two things, and it will be back to running well again.
 
Last edited:

justashooter

macrumors 6502
Apr 8, 2020
335
194
It is common, on this machine, for a hard drive to run fine and when upgraded to a SSD to have problems due to the cable. Just because the SSD is pushing more data.

Just for reference, my test for SATA cable problems is to remove the hard drive or SSD, put it in a USB3 enclosure (you can get a 2.5 inch USB3 enclosure for $10-12) boot from the external enclosure and if all runs fine then you have a bad SATA cable.

I have 2 of these exact machines, and when I replaced the hard drive with an SSD on one of them I had this same problem. I replaced the SATA cable and it has worked great since. When the DVD drive quit I bought the OWC Data Doubler and installed a second SSD. Great machines.
 
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Portobelly

macrumors newbie
Original poster
May 25, 2022
5
1
Again, this is exactly the behavior of the cable failing. I have seen this numerous times where the disk looks to be fine, but when you install an SSD, you have problems. Just change the cable.
You were totally right. The cable arrived this morning, I put it in, and the laptop has been running perfectly ever since. Thanks very much for your help, without having that cable issue pointed out to me, I definitely would have wasted time wiping and reformatting my SSD, and maybe even buying a replacement.

Just for reference, my test for SATA cable problems is to remove the hard drive or SSD, put it in a USB3 enclosure (you can get a 2.5 inch USB3 enclosure for $10-12) boot from the external enclosure and if all runs fine then you have a bad SATA cable.
I ended up doing exactly this, and realising the problem wasn't with the SSD itself.
 
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