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ahras

macrumors newbie
Original poster
Jun 5, 2021
2
0
my macbook pro suddenly freez and turned sleep mode then sometimes not waking up
this is battery problem? please replay

 

Apple_Robert

Contributor
Sep 21, 2012
35,697
52,578
In a van down by the river
If that video is with the Mac running on battery and not plugged in, you may have an old battery problem, especially if that is the original battery. Do you know how many battery cycles you have?

1) Plug the Mac in
2) Click on the Apple icon in the top left corner
3) Click "About this Mac"
4) Click System Report
5) Click on the Power Option from the list
6) Look Under Heath Information
7) Cycle Count
 

ahras

macrumors newbie
Original poster
Jun 5, 2021
2
0
650 cycle count
i removed battery and used plug-in charger but same problem
 
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