Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

Zeeno

macrumors newbie
Original poster
Jul 9, 2007
18
0
Hi. I have a SR 2,4ghz Macbook Pro, with 4gb of crucial RAM. My laptop is shutting down a lot, randomly. A grey screen wipes down saying that I shoul restart the computer by pressing and holding the restart button. What do you guys think that may be the problem? RAM? My MOTU firewire soundcard? I had these shutdowns with my other Macbook Pro too, a 2,33ghz one, so I doubt it it the RAM. Everything is pointing to either the soundcard, or some kind of bug in OS X. Thanks in advance.
 
Everything is pointing to either the soundcard, or some kind of bug in OS X.

There may be information in your panic log that will help identify the problem. Hardware/RAM problems usually manifest themselves as crashes in seemingly random points throughout the kernel. But if the call stacks in your panic log look similar or related, you should be able to narrow the problem down to a specific device, driver, or application.
 
this is a common problem for many macbook pro owners since the 10.4.10 update. I don't know if this applies to you...but for me at least it mostly happens when i'm wireless and not plugged into my charger...then i usually get dropping connections and the grey screen of death....its a software problem though since running windows via boot camp has no problems...hope this helps theres a lot of topics about this problem...
 
I had the same problem. It was only when it was running on the battery, with the specific router. It was a 2wire router. When I plugged it in the grey screen stopped.
 
I have the latest MBP and before I bumped the ram to 3GB I got the GSOD twice but that was only at super ram intensive periods where I was trying to do too much at once. Since I've upgraded... no problems.
 
All my panic logs are like this:




Fri Jul 20 18:58:58 2007
panic(cpu 1 caller 0x001A4A55): Unresolved kernel trap (CPU 1, Type 14=page fault), registers:
CR0: 0x80010033, CR2: 0x00000000, CR3: 0x013ab000, CR4: 0x000006e0
EAX: 0x06a32d20, EBX: 0x00000028, ECX: 0x004b0958, EDX: 0x06b4db80
CR2: 0x00000000, EBP: 0x47f43c48, ESI: 0x00000005, EDI: 0x09cc4140
EFL: 0x00010202, EIP: 0x00000000, CS: 0x00000008, DS: 0x00000010

Backtrace, Format - Frame : Return Address (4 potential args on stack)
0x47f43a18 : 0x128d08 (0x3cc0a4 0x47f43a3c 0x131de5 0x0)
0x47f43a58 : 0x1a4a55 (0x3d24b8 0x1 0xe 0x3d1cdc)
0x47f43b68 : 0x19aeb4 (0x47f43b80 0x202 0x47f43bd8 0x1416ad)
0x47f43c48 : 0x3c1e04 (0x9cc4140 0x6887540 0x0 0x3c205f)
0x47f43c68 : 0x3c27fa (0x6887540 0x0 0x0 0x0)
0x47f43ca8 : 0x3c2867 (0x6887540 0xc391280 0x9c62940 0x1628d8)
0x47f43ce8 : 0x38759c (0x6884940 0x0 0x47f43d28 0x3c1f72)
0x47f43d08 : 0x38adbb (0x687f780 0xc37de80 0x0 0x687f780)
0x47f43d28 : 0x3b23a8 (0x687f780 0xc37de80 0x47f43d58 0x3bef49)
0x47f43d78 : 0x188511 (0x687f780 0xc40fbb4 0xc40fbc8 0x11cc32)
0x47f43db8 : 0x12b4c3 (0xc4092b4 0xc40fb98 0x0 0x0)
0x47f43df8 : 0x124b17 (0xc409200 0x0 0x18 0x47f43edc)
0x47f43f08 : 0x195a42 (0x47f43f44 0x0 0x0 0x0)
0x47f43fc8 : 0x19b32e (0x678cd60 0x0 0x19e0b5 0x9991f78) No mapping exists for frame pointer
Backtrace terminated-invalid frame pointer 0xb011e448

Kernel version:
Darwin Kernel Version 8.10.1: Wed May 23 16:33:00 PDT 2007; root:xnu-792.22.5~1/RELEASE_I386




Anyone's got a clue? Thanks.
 
Are you using a MOTU firewire interface? I use a MOTU Firewire 410. It is highly recommended that you DO NOT hot swap the unit. MOTU released an announcement about this. It can actually damage your Logic board apparently. It recommends that you power down before plugging your Firewire audio device in or unplugging it.

B
 
Thanks for the tip. Well, ever since I removed the Logitech software from my Mac it didn't crash again, but it is soon for conclusions...
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.