MacBook won't wake up from idle with external display

[ormandj]

Hi,

I've got a three day old MacBook (Black) with 2 gigs of ram. I'm running it connected to an external display. When I let the computer sit untouched, and the screensaver goes on, then the screen(s) go to sleep - when I later move the mouse, the screens both wake up, you can see the mouse cursor moving. However, it's a beachball. I let it sit like that for 10 minutes, never got a login window. I have to hard power-down.

I checked /var/log/system.log, the only thing I see previous to the next startup is:

Oct 13 19:29:04 david-j-ormans-computer /Applications/Mail.app/Contents/MacOS/Mail: removeDisplayMapping: _CGSUnmapFramebuffer returns -536870206
Oct 13 19:29:04 david-j-ormans-computer /System/Library/PreferencePanes/UniversalAccessPref.prefPane/Contents/Resources/UniversalAccess.app/Contents/MacOS/UniversalAccess: removeDisplayMapping: _CGSUnmapFramebuffer returns -536870206
Oct 13 19:29:04 david-j-ormans-computer /Applications/iTunes.app/Contents/Resources/iTunesHelper.app/Contents/MacOS/iTunesHelper: removeDisplayMapping: _CGSUnmapFramebuffer returns -536870206
Oct 13 19:29:21 david-j-ormans-computer kernel[0]: (77: coreservicesd)tfp: failed on 0:
Oct 13 22:38:25 localhost kernel[0]: hi mem tramps at 0xffe00000
Oct 13 22:38:29 localhost kernel[0]: PAE enabled
Oct 13 22:38:29 localhost kernel[0]: standard timeslicing quantum is 10000 us
Oct 13 22:38:29 localhost kernel[0]: vm_page_bootstrap: 509220 free pages
Oct 13 22:38:29 localhost kernel[0]: mig_table_max_displ = 71
Oct 13 22:38:29 localhost kernel[0]: Enabling XMM register save/restore and SSE/SSE2 opcodes
Oct 13 22:38:29 localhost kernel[0]: 87 prelinked modules
Oct 13 22:38:29 localhost kernel[0]: ACPI CA 20060421

This is really annoying. The system is current, up to date with all patches. It's stable other than this. I did not experience this problem without the external display connected.

Thanks,
David

Hardware Overview:

Machine Name: MacBook
Machine Model: MacBook1,1
Processor Name: Intel Core Duo
Processor Speed: 2 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache (per processor): 2 MB
Memory: 2 GB
Bus Speed: 667 MHz
Boot ROM Version: MB11.005F.B00
SMC Version: 1.4f10
Serial Number: 4H639XXXXXX
Sudden Motion Sensor:
State: Enabled

Intel GMA 950:

Chipset Model: GMA 950
Type: Display
Bus: Built-In
VRAM (Total): 64 MB of shared system memory
Vendor: Intel (0x8086)
Device ID: 0x27a2
Revision ID: 0x0003
Displays:
Color LCD:
Display Type: LCD
Resolution: 1280 x 800
Depth: 32-bit Color
Built-In: Yes
Core Image: Supported
Mirror: Off
Online: Yes
Quartz Extreme: Supported
FPD2185W:
Resolution: 1680 x 1050 @ 60 Hz
Depth: 32-bit Color
Core Image: Supported
Main Display: Yes
Mirror: Off
Online: Yes
Quartz Extreme: Supported
Rotation: Supported

 

[TaylorB]

Well, if you purchased it brand new then you have the 90 Day Warranty so you can call in and figure out what is wrong and if you have AppleCare you can call that number. I don't know what else to say about your problem. I hope this helps.

 

[ormandj]

Well, if you purchased it brand new then you have the 90 Day Warranty so you can call in and figure out what is wrong and if you have AppleCare you can call that number. I don't know what else to say about your problem. I hope this helps.

I used to work for Apple, I know the procedure, thanks. I was hoping somebody around these parts might have had the issue and solved it, to save me the trouble of being put on hold and dealing with fools who haven't a clue what they are talking about.

 

[frome]

You should call apple because you should be able to connect to an external screen and expect your computer to come straight back to life after it has went to sleep. Ive never had that problem when connecting to an external monitor on my PowerBook G4 12" 1.5 GHZ.

 

[ormandj]

You should call apple because you should be able to connect to an external screen and expect your computer to come straight back to life after it has went to sleep. Ive never had that problem when connecting to an external monitor on my PowerBook G4 12" 1.5 GHZ.

I didn't have a problem with my 12" PB g4 1ghz either, same exact monitor.

Thanks for the input!