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ProTruckDriver

macrumors 6502
Original poster
Jul 28, 2016
283
340
Virginia
I've run into a problem with "Software Updates". It keeps on spinning and not showing any results. This problem started a few weeks ago:

Check updates.png


I have my Mac backed up with iCloud, Time Machine and SuperDuper. Since this is the first time in about 5 years I have had any real problem with this Mac, I was thinking of running First Aid to see if it would fix the problem.

https://support.apple.com/en-us/HT210898

I have never run First Aid before and I would like some advice on how to do it. Do I run First Aid on all of the screen shots below or just one? (Which One)

If I have to run First Aid on all in Screen Shots 1 - 4, which order do I do it?

1. Fusion.png

2. Container Disk 2.png

3. Mac HD.png

4. Mac HD Data.png
 
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BigBlur

macrumors 6502a
Jul 9, 2021
823
964
I could be wrong, but I don't think First Aid is necessarily the right thing to run that would fix this issue. That is more for checking disk errors.

Just out of curiosity, what happens if you run the following command in Terminal? Does it hang/error out there too, or return a list of updates?

softwareupdate -l
 

ProTruckDriver

macrumors 6502
Original poster
Jul 28, 2016
283
340
Virginia
Updates are working again. This is what I did:
In this setting:

Settings 1.png

I unchecked "Check for Updates" and "Install System Data Files and Security Updates" ~ OK
Rebooted
I then checked "Check for Updates" and "Install System Data Files and Security Updates" ~ OK
Rebooted

Now everything is normal again:

Screen Shot #2.png

I have no idea what the problem was, but updates are working again. :)
 

ian87w

macrumors G3
Feb 22, 2020
8,704
12,638
Indonesia
Probably just Apple's servers choking. This happens more often than not. I often have the App store freezes on my iPhone, just because Apple's servers are choking.
 
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Ssherjj2

macrumors newbie
Jan 24, 2022
1
1
Updates are working again. This is what I did:
In this setting:

View attachment 1949099

I unchecked "Check for Updates" and "Install System Data Files and Security Updates" ~ OK
Rebooted
I then checked "Check for Updates" and "Install System Data Files and Security Updates" ~ OK
Rebooted

Now everything is normal again:

View attachment 1949103

I have no idea what the problem was, but updates are working again. :)
Great news @ProTruckDriver !I know how important it is for you to have that Mac running smoothly!?
 
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edsw

macrumors newbie
Nov 9, 2022
1
0
Unfortunately that didn't work for me so I had to do a reinstall of the operating system. Didn't lose any data as far as I can see.
 

Aspartic

macrumors newbie
Feb 22, 2023
1
0
Solved
Updates are working again. This is what I did:
In this setting:

View attachment 1949099

I unchecked "Check for Updates" and "Install System Data Files and Security Updates" ~ OK
Rebooted
I then checked "Check for Updates" and "Install System Data Files and Security Updates" ~ OK
Rebooted

Now everything is normal again:

View attachment 1949103

I have no idea what the problem was, but updates are working again. :)
Solved my problem perfectly. THX!
 
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