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xQosmos

macrumors newbie
Original poster
Jul 20, 2022
2
0
Hi community,
I bought a Logitech c920s webcam for my team meetings but I'm having issues with it, If I restart the mac with the webcam connected, the Ghub detects it but shows a black screen, if I unplug and plug in it again its starts a loop of connection/disconnection, I see it in the Ghub showing/hiding multiple times until it just get disconnected.
Have any of you seen this behavior?

MacBook Pro (16-inch, 2019) MacOS Monterrey 12.4
I updated to MacOS Monterrey 12.5 and the issue persists.

I tested it using a multi hub and two usb c to usb a 3.0 adapter, same issue.
I bought a new belkin powered hub, same issue.

Note: I tested it on my Windows 10 machine and the webcam works as expected.
 
Interesting, it seems I solved the problem.
After trying the options that I found here in the forum and in other places I just discovered that the Logitech G Hub software is causing the problem with the webcam.
I stopped the process for that application, launched the Logitech Capture software and that recognized the camera. Having that working I opened the G Hub software again and the webcam crashed again with the connecting/disconnecting issue.
After closing the G Hub software and re-launch the Capture app (or my meetings app) the camera is recognized again.
 
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