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MacOS Sierra slow download
- Thread starter Razorhog
- Start date
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And you can add moi to list of slow downloaders. Grrrrr!
OTOH, in a day or so this will probably be resolved...
Count me in as well.
I knew it would probably be a slow download, but not this slow. I started at 9:00 pm PT and I'm currently (5:00 am) showing 1 day 3 hours remaining. My internet speeds are fine otherwise and I've restarted three times.
On all of my reboots, my download starts fine and I get to 1.5gb fairly quickly, but then struggles and crawls after that.
I knew it would probably be a slow download, but not this slow. I started at 9:00 pm PT and I'm currently (5:00 am) showing 1 day 3 hours remaining. My internet speeds are fine otherwise and I've restarted three times.
On all of my reboots, my download starts fine and I get to 1.5gb fairly quickly, but then struggles and crawls after that.
The download speed is pitiful.
I started the macOS Sierra download from the app store last night around 10PM and it has only managed to download roughly half by this AM. It is currently predicting over 14 more hours to complete the download.
FWIW I monitor the incoming and outgoing throughput on my AirPort Extreme. With zero other traffic last night, the incoming data was only happening in short bursts of about a second followed by 10-20 seconds with no traffic at all. This was still the case when I checked first thing this AM. Makes me wonder if Apple has the compute/network infrastructure to support these nearly simultaneous, massive roll outs of iOS, tvOS, watchOS and macOS?
Here's what it looks like this AM
---GetRealBro
p.s. Other network traffic was normal last night and still is this AM.
I started the macOS Sierra download from the app store last night around 10PM and it has only managed to download roughly half by this AM. It is currently predicting over 14 more hours to complete the download.
FWIW I monitor the incoming and outgoing throughput on my AirPort Extreme. With zero other traffic last night, the incoming data was only happening in short bursts of about a second followed by 10-20 seconds with no traffic at all. This was still the case when I checked first thing this AM. Makes me wonder if Apple has the compute/network infrastructure to support these nearly simultaneous, massive roll outs of iOS, tvOS, watchOS and macOS?
Here's what it looks like this AM
---GetRealBro
p.s. Other network traffic was normal last night and still is this AM.
lol I download it when it went live, took me 24 min in a 40MB connection 
I'm on a gigabit connection... started it at 5am EST, and its been running for 6 hours and still shows a day to go. Crazy slow.
I had the same issue and I pressed pause and then resume and it started moving along again.
This worked for me for about 5 minutes then it stalled out again.
Having the same exact issue, I have a 90mbps connection and it just freezes up half way and wont go any further. Hope it gets fixed soon.
It must be a peering issue between Apple CDN and certain providers. 2 locations with time warner, one is a dedicated fiber connection and one cable, and downloads are taking 1+ days. 2 locations with Verizon, one dedicated fiber and one Fios, and it took <20 mins.
After over 12 hours of dribbling out the macOS Sierra download from the app store (see my previous post), it cratered with this message….
Of course trying to resume the download as suggested simply shows this ….
and pressing the gray button does zilch even after restarting the app store app.
In the Finder “macOS Sierra” only takes up 496KB, even though the app store showed well over 2.5GB had been downloaded this AM. So where is the rest of this partial download?
Edit....
Never mind. I found the incomplete .pkg file and resumed the download.
Looks like it will only take a couple of days to download macOS Sierra
---GetRealBro
Of course trying to resume the download as suggested simply shows this ….
and pressing the gray button does zilch even after restarting the app store app.
In the Finder “macOS Sierra” only takes up 496KB, even though the app store showed well over 2.5GB had been downloaded this AM. So where is the rest of this partial download?
Edit....
Never mind. I found the incomplete .pkg file and resumed the download.
Looks like it will only take a couple of days to download macOS Sierra
---GetRealBro
Last edited:
Where did you find the pkg? I get this error too. I ended up starting from scratch though. How did you get it to resume incase it happens to me again?After over 12 hours of dribbling out the macOS Sierra download from the app store (see my previous post), it cratered with this message….
View attachment 656451
Of course trying to resume the download as suggested simply shows this ….
View attachment 656452
and pressing the gray button does zilch even after restarting the app store app.
In the Finder “macOS Sierra” only takes up 496KB, even though the app store showed well over 2.5GB had been downloaded this AM. So where is the rest of this partial download?
Edit....
Never mind. I found the incomplete .pkg file and resumed the download.
View attachment 656474
Looks like it will only take a couple of days to download macOS Sierra
---GetRealBro
Just a bit, well, a big bit, surprised, that many more folks are not suffering as we, and that AFAIK, no other sites have noted this intollerable condition.
FWIW: 9 hours later and I have DL'd 3.51 GB of 4.77 GB... And that's on a 100 Mbps (SuddenLink) connection
FWIW: 9 hours later and I have DL'd 3.51 GB of 4.77 GB... And that's on a 100 Mbps (SuddenLink) connection
This morning I started the downloading process at 11:00 AM; at around 4:30 PM the download was finally complete and the machine was ready to move on to the next step. Whew! When I did the download yesterday on a different machine not too long after Sierra's availability was announced, it only took about an hour and a half to download. Both downloads were using Cox Communications Cable. I have one more computer to do but it can wait until tomorrow......
I downloaded it at 8PM last night, and it took 12 minutes on my 300Mbps connection. Have you all tried changing your DNS server to 8.8.8.8 & 8.8.4.4. Sometimes that will help jump it.
My pkg file was tucked away in
/private/var/folders/cm/ybfh….gp/C/com.apple.store/1112….14/jze….29.pkg
I’m pretty sure the incomplete folder/file names are unique to the individual so I didn’t post the details. I found it by looking for a big (2+GB) file with today’s date in /private/var/folders/ But all that really told me was that the large temp download file hadn’t been deleted.
I got the download to resume by going back to the app “features” page and asking it to download again. When I switched to the Purchases page it was "waiting" and later resumed dribbling out the data.
—GetRealBro
Did it this morning in a small town in Mexico with a slow wifi connection in less than two hours.