MacPro shipping in the UK

[Trippy Jr]

Has anybody else had their Mac Pro with Airport/BT or 1900 shipped in the UK?

Mine shipped yesterday, and I'm curious as to how long this should take for it to get to me. It shipped yesterday, the 5th, and Apple's helpfully saying I will have it by the 25th. I'd say that was pretty obvious...

The tracking info they've provided (UPS on a couple of things) doesn't seem to work, nor does the stupidly long number they've provided for the Mac Pro itself, which is shipping by "Kuhne & Nagel Spedition", who ever the hell that is.

Any input from you guys?

 

[Richard Flynn]

Same bizarre combination of tracking numbers happened to me too. I got a despatch email on Monday, and the computer arrived here yesterday morning by UPS (with a different tracking number from the UPS one originally given on the Apple site). Get your 10-digit Kuehne & Nagel 80* number from your order status page (it may be listed under 'Our Delivery Reference Number' on the Apple tracking page) and head over to http://www.apecode.com/appletrack/. Put the number in there and it'll give you information about where your computer is (maybe). The forum on the apecode.com page is pretty helpful - the main sticky should give you some idea about the way in which this (slightly shoddily-reported) shipping process works. Enjoy!

 

[Trippy Jr]

Same bizarre combination of tracking numbers happened to me too. I got a despatch email on Monday, and the computer arrived here yesterday morning by UPS (with a different tracking number from the UPS one originally given on the Apple site). Get your 10-digit Kuehne & Nagel 80* number from your order status page (it may be listed under 'Our Delivery Reference Number' on the Apple tracking page) and head over to http://www.apecode.com/appletrack/. Put the number in there and it'll give you information about where your computer is (maybe). The forum on the apecode.com page is pretty helpful - the main sticky should give you some idea about the way in which this (slightly shoddily-reported) shipping process works. Enjoy!

Thanks, that's great to hear! Especially since you're a local boy, down Oxford way.

What did your order have, might I ask? Specifically, was it just the Mac Pro, or other things too?

 

[Richard Flynn]

Thanks, that's great to hear! Especially since you're a local boy, down Oxford way.

What did your order have, might I ask? Specifically, was it just the Mac Pro, or other things too?

It was Mac Pro 3GHz with the X1900XT graphics card and AirPort and Bluetooth. Also a 2GB iPod Nano (under the student offer) and AppleCare information for the computer (they shipped the AppleCare book in its own padded envelope....).

In fact I'm not in Oxford, but in Witney 12 miles west. But it's easier just to put 'Oxford' on forums.

Any luck with the apecode site?

 

[miniConvert]

My 2.66's with X1900, Airport, BT shipped today! Hurrah They're with TNT and should be with me by Friday according to TNT, on or before Monday according to Apple.

 

[Trippy Jr]

It was Mac Pro 3GHz with the X1900XT graphics card and AirPort and Bluetooth. Also a 2GB iPod Nano (under the student offer) and AppleCare information for the computer (they shipped the AppleCare book in its own padded envelope....).

In fact I'm not in Oxford, but in Witney 12 miles west. But it's easier just to put 'Oxford' on forums.

Any luck with the apecode site?

I've got a 2.66 coming, but it's just with extra RAM/HDD and Airport. It's coming with a second 20" display, AppleCare and iPod dock, though. It's merge in transit, so I'm wondering how fast it'll come.

And yeah, the site works, thanks - it's showing as "booking slot obtained". Lord knows what that means.

And not Oxford city here, either. Abingdon, just a little way off.

 

[MacsAttack]

At last...

It took the UPS pack-snails 7 days to haul it the last 10 miles, but I got my Airport-armed Mac Pro at last. Apple shippig is just abysmal once again.

Initial thoughts...

It is quite. Almost as quite as my Mac Mini. In fact the Mini makes more noise when under maximum load. A Hitachi drive in this one. You can hear disk head movement - but it is no worse than any other full-size drive I have before. Superdrive makes a whooshing sound, but is less jarring than the Mini's combo drive tend to be. Airport is working flawlessly with my Lynksys router.

So far looking good. I'll dispense with the traditional pictures (you all know what the box and case look like by now) - just go for a small "about" pic.

 

[eyup]

did it come via Holland? from China?

i'm waiting for my 3ghz........

 

[hob]

Played with one in the Apple Store in Bluewater yesterday... one question though, how do you eject the second optical drive, other than click + drag? (as in, when there's nothing in it, how would it be achieved?)

 

[Fedge]

Played with one in the Apple Store in Bluewater yesterday... one question though, how do you eject the second optical drive??

opt + Eject

 

[MacsAttack]

did it come via Holland? from China?

i'm waiting for my 3ghz........

No. Came from Cork (says so on the box), and I tracked it most of the way (order tracking is just a joke). As with the three other times I have had dealings with the Apple store, their so-called 5-7 working days delivery time was nowhere near accurate.

 

[MisterEd]

Sorry for being so OT...

nice to see some more local people here... I'm in Wheatley just outside oxford

 

[eyup]

No. Came from Cork (says so on the box), and I tracked it most of the way (order tracking is just a joke). As with the three other times I have had dealings with the Apple store, their so-called 5-7 working days delivery time was nowhere near accurate.

so how long did it take in total from your dispatch notofication email?

(chomping at the bit here ;-)

 

[Glen Quagmire]

Sigh. My Mac Pro (X1900/BT/Airport/3 Ghz/2 GB RAM/160GB HD) is still firmly stuck on its original dates: shipping on the 25th, delivery on the 27th. Not a peep out of Apple. It was ordered on the 20th of August.

I am hoping (against all hope) that it comes next week, as I have the week off work. I doubt it will though.

Apple make some wonderful products. But they let themselves down with the appalling shipping mechanism they employ: orders take far too long to arrive and there is no information for the customers as to where their packages are.

 

[Trippy Jr]

Sigh. My Mac Pro (X1900/BT/Airport/3 Ghz/2 GB RAM/160GB HD) is still firmly stuck on its original dates: shipping on the 25th, delivery on the 27th. Not a peep out of Apple. It was ordered on the 20th of August.

I am hoping (against all hope) that it comes next week, as I have the week off work. I doubt it will though.

Apple make some wonderful products. But they let themselves down with the appalling shipping mechanism they employ: orders take far too long to arrive and there is no information for the customers as to where their packages are.

I'd suggest that you call them and ask what's going on - my ship date was the 14th, delivered by the 25th. Calling them, they told me it'd be gone by the 8th. So, call them, you'll get a more accurate idea than what their tracking will give you.

And very much agreed that the tracking/shipping is absolutely awful. Were this an iPod, I wouldn't care so much - but I need this machine, I am relying on it. I'll probably not have time to even play with it before I have to work on it.

It's also incredibly inconvenient to be waiting for the thing to turn up, since it means I have to be around all day every day until next Wednesday in case it turns up because of their non-specific "on or before" dates.

With this in mind, I'm going to dictate a letter to Apple's CR/PR department later and see what sort of response they give. I shan't make it a complaint, since at this time, there's little they can do. Rather, hopefully it'll give them an insight into the troubles with all this, and they can improve their service.

Hell, maybe I'll send one to Steve.

 

[Glen Quagmire]

Well, I called them whilst I was at lunch and learned the following:

* There is a backlog of Macs (presumably "Mac Pro").
* BTO extends the build time by a week.
* My Mac Pro will ship on or before the 25th. As it said on my order.

How helpful!

 

[Trippy Jr]

Well, I called them whilst I was at lunch and learned the following:

* There is a backlog of Macs (presumably "Mac Pro").
* BTO extends the build time by a week.
* My Mac Pro will ship on or before the 25th. As it said on my order.

How helpful!

I'm sorry to hear that. They were much more helpful to me.

For anyone else suffering from UK shipping - mine shipped on the 5th. Today, the assigned carrier updated to show Walsh Western... and then changed to K&N. But it also changed the estimated delivery from "on or before" September 14th to the 7th - today.

...I'm so confused as to what's going on.

 

[Glen Quagmire]

I'm sorry to hear that. They were much more helpful to me.

For anyone else suffering from UK shipping - mine shipped on the 5th. Today, the assigned carrier updated to show Walsh Western... and then changed to K&N. But it also changed the estimated delivery from "on or before" September 14th to the 7th - today.

...I'm so confused as to what's going on.

Hmmm. I checked my email tonight and there was a shipping notification from Apple waiting for me. Dispatched today, ETA the 12th (Tuesday).

I think Apple are just as confused as the rest of us!

 

[Trippy Jr]

Hmmm. I checked my email tonight and there was a shipping notification from Apple waiting for me. Dispatched today, ETA the 12th (Tuesday).

I think Apple are just as confused as the rest of us!

No ****. Had one of my girls send off a letter complaining about how poorly it's run. Stayed home all day since it was supposed to arrive today, but now I'm going to have to wait until tomorrow... only I've got a meeting in the morning, and I'm not sure if I'll have someone around to sign for it.

God dammit, what use is iCal in such a situation? ;p