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JacekP

macrumors newbie
Original poster
Nov 2, 2022
4
1
Hi,
I use Mail application on several devices: iPhone, iMac, MacBook, iPad.

I support 2 mailboxes iCloud and Gmail.

My problem is automatically marking emails as read when scrolling through.

I solved this problem by creating a rule on icloud.com and gmail.com that moves each email to the "Unread" mailbox only.

This works fine, but there is one annoying problem. On the iPhone, next to the Mail icon, I don't get any new mail information - any number of the incoming message.

On iMac and MacBook I see message on screen and number incoming message but only from iCloud emails.

What should I do on the iPhone?

How to activate message from Gmail on all devices?

Jacek
 
Sounds like your unread count settings are incorrect on MacOS. And probably not fixable in general.

In MacOS Mail, Settings > General > Dock unread count. Inbox or All are only options unless you have Smart Mailboxes. And that might be an option to use (a Smart Mailbox for unread stuff) for MacOS but is not an option on iOS/iPadOS.

On iOS devices, believe Inbox is the only mailbox looked at across accounts: this jives with what I see in that most of my emails on Gmail get filtered to other mailboxes and those don't count toward the notification bubble.
 
My solution is to leave emails in the relevant inbox until I've dealt with them after which I move them somewhere else.

So in your example, instead of creating rules to move all mails to a mailbox you've called Unread (which messes up the new mail notifications, as you've discovered) why not create a Read mailbox and move mails there once you've read them fully.
 
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