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Apple_Glen_UK

macrumors 65816
Original poster
Oct 26, 2015
1,193
15,532
West Sussex, England
Despite having a Mac for a few years now I have only just started using Mail. My email account is through Hotmail/Outlook and it all synced without any issues yesterday. The only problem I am experiencing is when sending messages the email appears twice in the Sent folder. I have checked with people I have emailed and they inform me they have only received one copy of the emails.

It's a minor annoyance but nevertheless, I'd like to find out why this is happening. Perhaps I need to tweak a setting or check/uncheck a box somewhere.

I'm on a 13" MacBook Pro 2015 running Sierra 10.12.6. Any help greatly appreciated.
 

velocityg4

macrumors 604
Dec 19, 2004
7,340
4,727
Georgia
Most likely it is saving it twice. Mac Mail is saving a copy. Your email provider is also saving a copy when it sends it.

Go into the settings for the email account in Mail. Under Mailbox Behaviors uncheck Store Sent Messages on the Server. Send some test email to see if you just have one copy.
 

Apple_Glen_UK

macrumors 65816
Original poster
Oct 26, 2015
1,193
15,532
West Sussex, England
Most likely it is saving it twice. Mac Mail is saving a copy. Your email provider is also saving a copy when it sends it.

Go into the settings for the email account in Mail. Under Mailbox Behaviors uncheck Store Sent Messages on the Server. Send some test email to see if you just have one copy.

Thank you for your reply. However, I have read this suggestion on various other websites too, but there is no such option. I am on Sierra 10.12.6. I have tried everything I can think of, but still it duplicates every email I send. Here is a screenshot of what I see:

Mail.jpg
 

Alan47

macrumors newbie
Jan 3, 2019
1
0
Clitheroe, UK
Despite having a Mac for a few years now I have only just started using Mail. My email account is through Hotmail/Outlook and it all synced without any issues yesterday. The only problem I am experiencing is when sending messages the email appears twice in the Sent folder. I have checked with people I have emailed and they inform me they have only received one copy of the emails.

It's a minor annoyance but nevertheless, I'd like to find out why this is happening. Perhaps I need to tweak a setting or check/uncheck a box somewhere.

I'm on a 13" MacBook Pro 2015 running Sierra 10.12.6. Any help greatly appreciated.
[doublepost=1546526769][/doublepost]Did you ever get a reply to your question that recognised the latest versions of Mac Mail please? I have had the same problem for quite some time.
Regards
Alan
 

Apple_Glen_UK

macrumors 65816
Original poster
Oct 26, 2015
1,193
15,532
West Sussex, England
[doublepost=1546526769][/doublepost]Did you ever get a reply to your question that recognised the latest versions of Mac Mail please? I have had the same problem for quite some time.
Regards
Alan

No I didn't. I searched the internet for a solution but had no luck so decided to give up on Mail for now. I will eventually upgrade to Mojave. I'm not sure if that will make a difference?
 
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