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driftless

macrumors 65816
Original poster
Sep 2, 2011
1,486
183
Chicago-area
Since I uploaded to iOS 9 the mail app keeps crashing when I try to compose an email, anyon else have the same issue?
 

Yun0

macrumors 68000
Jun 12, 2013
1,561
828
Winnipeg, Canada
no. try in order posted till one of them works:

-force close all apps in task viewer, reboot phone normally
-reflash ios 9 in itunes with shift/options + click update select ipsw method (data remains on device)
-reset all settings
-restore to ios 9 + restore from backup
-restore to ios 9 without restoring from backup
 

driftless

macrumors 65816
Original poster
Sep 2, 2011
1,486
183
Chicago-area
My latest back-up was made after iOS 9 was installed so I am not sure a restore will work, and just re-install the problem?
 

driftless

macrumors 65816
Original poster
Sep 2, 2011
1,486
183
Chicago-area
In case anyone else has this problem I called Apple Care and they had me do a hard reset and that did not fix the problem. I then a restore network settings and that did the trick.
 

energetic

macrumors member
In my case the mail app cannot open. It just starts as a blank page and then crashes. I had to deactivate one mail account and set from "No limit" to "One month". Then I activate the mail account and it works back again after two or three crashes.

There is a major issue with the mail app since the upgrade. I have about 10 mail accounts and never had any issue with any previous iOS, but the iOS 9 has created a major problem to the mail app and cannot do things right at work etc.

I hope they release a fix soon. For the record the same issue is confirmed by four colleagues till now.

I would like to add that this happens in iPad Air 2 and does not occur in iPhone 6 Plus.
 
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