Mail question..about junk folder

[mrgreeneyes]

EDIT: sorry i should of clarified, i mean the mail app on my iphone, i rarely use the mail app on my macbook, unless my iphone is charging or not in the same room as me and i need to respond to an email.



everytime i check my junk mail i see important emails in there, how do i stop mail from flagging these emails as junk?
its very frustrating.

 

[0128672]

It depends on what your Mail app Junk Mail preferences are set to. Take a look at the options in this support article. I prefer to use the flag as junk mail but leave in inbox option. But there's one non-junk mail that keeps going to Junk no matter what I do, so for that I set a specific rule for that sender to always put it in my Inbox.

Change Junk Mail settings in Mail on Mac

In Mail on your Mac, change options for managing junk mail and blocked senders.

support.apple.com

 

[NoBoMac]

Or could be your email service marking as junk. In that case, will need a rule on their side to not send to spam. Will need to, most likely, use the provider's website and go to their settings page.

Example: for Gmail, https://support.google.com/mail/answer/6579?hl=en

 

[TriciaMacMillan]

Usually, you should train your spam detection by always removing non-spam emails from the junk folder. After a while, the spam detection should adjust.

 

[BrianBaughn]

Unless macOS Mail has 1) Been set to filter spam and, 2) is actively accessing the server (Mac running and Mail running), then it can't be blamed for what's in the spam/junk folder. If neither of those is true the email host's server is putting the messages in there…as iOS itself does not have spam filtering.

 

[NoBoMac]

^^this. Especially since OP has clarified that this is iOS.

If using iCloud mail, there are rules you can define there, but again, it's like the Google example I provided earlier.